Lexmark X342N Support Question
Lexmark X342N Support Question
Find answers below for this question about Lexmark X342N - Multi Function Printer.Need a Lexmark X342N manual? We have 6 online manuals for this item!
Question posted by andesomer on August 10th, 2014
Lexmark X342n Scanner Does Not Feed
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Related Lexmark X342N Manual Pages
Troubleshooting Guide - Page 1
...functioning properly or a communications error message appears, you may need to remove and then reinstall the drivers software.
The paper should be sure to re-enable your anti-virus software.
Unable to connect over a network is connected to the computer through another device..., click Start Programs
Lexmark Lexmark Software Uninstall.
3 Follow the instructions on ...
Troubleshooting Guide - Page 2
... "Removing and reinstalling the drivers software" on a level surface
Paper does not feed
• Make sure paper is installed
correctly. Print quality troubleshooting
Light or faded...or Click Start Control Panel Printers and Other Hardware Printers and Faxes.
2 Double-click the Lexmark X340/X340n/
X342n icon.
3 Click Printer, and make sure the guides are scanning a ...
Troubleshooting Guide - Page 4
...until Fax
Forwarding appears.
6 Press . 7 Press or repeatedly until the other device is not on page 1. Scans very slowly
• Close all applications not... done before sending the scan job. Scan troubleshooting
Scanner does not respond
• Check the display.
...; Printers and Other Hardware Printers and Faxes.
2 Double-click the Lexmark X340/X340n/
X342n icon.
3 Click Printer, ...
User's Guide - Page 7
...
up hardware and software. User's Guide
Description
Where to find
The Setup sheet gives you instructions for installation instructions.
Finding information about the MFP
The Lexmark™ X340/X340n/X342n Multifunction Printer (MFP) comes with the MFP.
• Maintenance • Troubleshooting • Safety
CD
Description The CD contains drivers, software, and publications files...
User's Guide - Page 13
...X342n only)
You can be used .
If necessary, double-click setup.exe.
If the software installation screen does not appear:
1 From the desktop, double-click My Computer.
Only one connection port can install printer... Plug and Play screen appears, and a printer object is being used at www.lexmark.com.
1 Connect the ethernet cable, and turn on the printer.
1
2
2 Insert the Software and ...
User's Guide - Page 34
... rear output slot. It must exit through the manual feeder. 3 The MFP is intended for laser printers. Lexmark recommends full-sized sheets of postcard stock designed for occasional paper label printing only. Loading various paper types 34 Feed one sheet at a time through the manual feeder.
Individual postcard sizes, such as 4 x 6, are not...
User's Guide - Page 84
...
If you are scanning a document, wait until scanning is not lit. or Click Start Æ Control Panel Æ Printers and Other Hardware Æ Printers and Faxes. 2 Double-click the Lexmark X340/X340n/X342n icon. 3 Click Printer, and make sure no check mark appears next to Pause Printing. 4 Make sure a check mark appears next to Set...
User's Guide - Page 88
...Click Start Æ Control Panel Æ Printers and Other Hardware Æ Printers and Faxes. 2 Double-click the Lexmark X340/X340n/X342n icon. 3 Click Printer, and make sure no check mark appears...select a lower number. 5 Click OK. 6 Click Scan Now. Scan troubleshooting
Problem Scanner does not respond
Scans very slowly
Scan was unsuccessful.
For more information, see Error messages...
User's Guide - Page 91
...tone. 3 If you do not hear a dial tone,connect the printer to the unlock position.
Resend the fax. If the fax still ...the computer. Remove the defective toner cartridge, and install a new Lexmark toner cartridge. For supplies information, see Cannot send or receive ...
Line Busy No answer Fax failed Scanner Locked, Unlock Scanner 31 Defective Print Cartridge 32 Unsupported Print...
Service Manual - Page 15
... 2 inches 3 inches 8 inches 16 inches
Item
Base memory
7003-100 Lexmark X340
64MB
7003-050 Lexmark X340n
64MB
7003-110 Lexmark X342n
64MB
Note: Optional memory, flash memory, and Lexmark solution cards are MFPs that combine print, scan, copy, e-mail, and fax features into a single device designed for more information.
Note: Time to determine the symptom...
Service Manual - Page 17
Media trays and supply capacity
Item
7003-100 Lexmark X340
7003-050 Lexmark X340n
7003-110 Lexmark X342n
Available input trays
250-sheet tray
4
4
4
Single-sheet manual
4
4
4
feeder
550-sheet optional drawer
4
4
4
Toner and photoconductor
Toner cartridge yield
1,500 pages* (X 340 starter toner ...
Service Manual - Page 19
...ScanBack utility is bundled with the Lexmark ScanBackTM utility. The MFP will display Scanner locked if the CCD is available only on the X340n, and X342n. Note: Network scan is locked ...• From power saver-40 seconds
Document size 4.5" x 5.5" to operate. 7003-XXX
Scanner specifications
General
Resolution
• Optical-600 dpi • Enhanced-9600X9600 dpi
TWAIN resolution
9600 dpi...
Service Manual - Page 22
... coupled device Cyclic redundancy check Double byte character set Dual In-Line Memory Module Error correcting code Error correction mode External Network Adapter End of line Flatbed Field Replaceable Unit Host Based Printing High Voltage High Voltage Power Supply International Liquid crystal diode Light emitting diode Low Voltage Power Supply Multi Function Printer Message...
Service Manual - Page 24
... fan, and fuser do not come on. Fuser lamp does not come on page 2-20. False Scanner Lock displayed. Action See "Controller card service check" on page 2-33.
2-2 Service Manual
manuals4you.com...on page 2-29. See "Paper feed service checks" on page 2-27. MFP symptom table
Symptom Front access cover will not close Fuser parts melted Toner not fused to function
Fan does not come on . ...
Service Manual - Page 37
...attempt was made to letter when A4 paper is operating properly. Printer driver set to open the gap by stopping the feed rolls, but the sensor did not debounce. however, 200.11 ...the tray.
200.17 200.18 200.19
200.20
Diagnostic information 2-15
Possible causes:
• Multi-sheet feed. • Paper length. Manual feeder sensor never uncovered from the diagnostic tests
menu to ramp up ...
Service Manual - Page 141
...
6. If the dirt is multi feeding, check the ADF pick roller and pad for dirt. Scanner
The ADF pick pad (40X2404/40X3499) should be replaced every 20,000 pages, and the ADF pick roller (40X2401) should be replaced every 60,000 pages. Preventive maintenance
Printer engine
The Lexmark X340, X340n and X342n printer engines do not require...
Service Manual - Page 143
...) in the parts description column indicates the part is used in the parts catalog:
Asm- Machine type and model
Description
7003-100
Lexmark X340
7003-050
Lexmark X340n
7003-110
Lexmark X342n
Parts catalog 7-1 Part Index number
Units/ mach
Units/ FRU
Description
• Asm-index: identifies the assembly and the item in the diagram...
Service Manual - Page 156
...feed
clutch assembly 4-28 input sensor #2 4-25 print media types and sizes 1-4 manual feed clutch removal 4-28 Media trays and supply capacity 1-3 memory 1-1 Menu button 2-5 menus printing 3-1 X340/X342n... requirements 1-1 Mode selection 2-4 modem card removal 4-54 modem speaker assembly removal 4-55 Multi-purpose job setup buttons 2-5
N
Navigation keys 2-5
O
operator panel buttons 2-4 service check...
Service Manual - Page 157
... scanner
scanner 7-5 post symptoms 2-2 power-on reset (POR) 2-1 power-on self test (POST) 2-2 print media
types 1-4 print quality problems
solving 2-34 print speed 1-1 printer
...scanner assembly removal 4-51
Scanner specifications 1-5 ADF 1-5 flatbed 1-5 general 1-5
scanner test copy 3-8 scanner top
removal 4-48 sensors
cover open 4-15 exit 4-17 input sensor #1 4-24 input sensor #2 (manual feed...
Service Manual - Page 159
... 7-5 ADF extension assembly 7-5 ADF cable 7-5 Flatbed cover 7-5 Flatbed cushion 7-7 Scanner top housing 7-5 Black flatbed stud 7-5
Part number index I-5 7003-XXX
Part number...assembly, 220 V 7-9 Fuser assembly, 100 V 7-9 Laser/mirror print assembly, X340, X340n, X342n 7-9 Paper feed, rubber tires 7-11 Input #1 sensor assembly 7-9 Input #2 sensor assembly (manual 7-9 Exit sensor...
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