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Lexmark S315 Support Question

Lexmark S315 Support Question

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Question posted by nemethma2020 on October 26th, 2020

My Lexmarks 315 Printer Will Not Print Yellow. I Have Replaced The Cartridges Tw

what would cause this problem excluding the cartridges

Current Answers

Answer #1: Posted by Odin on October 26th, 2020 3:11 PM
Odin

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Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Related Lexmark S315 Manual Pages

Quick Reference - Page 2

Go to abrasion or stress. printer except as the only cartridge alternative to Lexmark for the life of this product or the manufacturer's authorized replacements. Replacement inkjet cartridge(s) sold without these things happen, a risk of such problems. Remove the power cord from the electrical outlet before inspecting it. CAUTION-POTENTIAL INJURY: Do not cut, twist, bind, crush, or...
Quick Reference - Page 5

...blocking, and caller ID. • Photo printing-Print high‑quality, long‑lasting photos ...Printer models The installation software CD that came with your printer works for the following printer models: • Lexmark S315Lexmark S319 Printer features Depending on a wireless network, then you purchased. It automatically dims the printer display light and puts the printer...
Quick Reference - Page 14

... Lexmark for printing photos. • For best results, use only genuine Lexmark ink cartridges. Ordering and replacing ink cartridges Ordering and replacing ink cartridges Ordering ink cartridges Lexmark S310 Series models (except Lexmark S319) Item Return Program Regular cartridge2 cartridge1 Black cartridge 150 Not available High‑yield black cartridge Yellow color cartridge...
Quick Reference - Page 30

... the printer. Print job does not print or is marked with . Note: If you troubleshoot" checklist does not solve the problem, then try another USB port on the computer. REMOVE AND REINSTALL THE PRINTER SOFTWARE Printer is marked with . The USB port is printing blank pages Blank pages may be caused by improperly installed ink cartridges. RECONNECT THE PRINTER POWER...
Quick Reference - Page 34

... settings enabled, then you may be a problem with your computer screen when you copy the network information down the SSID, security type, and the WEP key/WPA passphrase (if shown). b In the Wireless section, look for the printer and the laptop to attach to : a From the printer, print a network setup page. If you see...
Quick Reference - Page 35

... problem with your wireless router, is operating correctly, then continue troubleshooting. Try the following : 1 Turn off the device that could be your wireless network. If the printer ...a valid IP address (the laptop, the printer, or both). 2 Turn on your wireless router. Troubleshooting Locating the printer IP address • From the printer, print a network setup page. In the TCP...
Quick Reference - Page 37

...5 printer printing blank pages 30 printer problems, basic solutions 29 printer software installing 17 printers supported 21 printhead aligning 15 printhead access area 12 printhead nozzles cleaning 16 printing documents 20 network setup page 32 on both sides of the paper 20 two‑sided 20 publications finding 4 Push Button Configuration method using 28 R recycling 4 replacing ink cartridges 14
Quick Reference - Page 38

... contacting technical support 29 solving basic printer problems 29 wireless network 32 troubleshooting, print cannot delete documents from print queue 31 troubleshooting, setup cannot print through USB 31 incorrect language appears on display 29 installation screen did not appear automatically 29 page does not print 30 printer does not respond 31 printer printing blank pages 30 software did not...
User's Guide - Page 4

... the printer 91 Maintaining ink cartridges...91 Cleaning the exterior of the printer...92 Cleaning the scanner glass...93 Moving the printer to another location 93 Troubleshooting 95 Before you troubleshoot...95 If Troubleshooting does not solve your problem 95 Setup troubleshooting...95 Understanding printer messages...100 Jams and misfeeds troubleshooting...107 Print troubleshooting...
User's Guide - Page 8

... for and maintaining the printer • Troubleshooting and solving problems Creating and customizing printer solutions, depending on the...lexmark.com. http://support.lexmark.com Note: Select your region, and then select your printer model Help using printer software • Setting up and configuring the printer on a network, depending on your printer model • Caring for ? Lexmark...
User's Guide - Page 12

... and replacing supplies 12 Ordering and replacing supplies Ordering ink cartridges Lexmark S310 Series models (except Lexmark S319) Item Black cartridge Return Program cartridge1 150 Regular cartridge2 Not available High‑yield black cartridge 150XL 150XLA Yellow color cartridge 150 Not available High‑yield yellow color cartridge 150XL 150XLA Cyan color cartridge 150...
User's Guide - Page 84

... upon the layout of the network and the limitations of the wireless signal the printer is a problem between your wireless network adapter. 2 Check the signal quality. If you are for... between the access point and the printer is poor wireless signal quality. Checking printer connectivity • From the printer, print a network setup page. This distance could affect connectivity during...
User's Guide - Page 85

... the computer, if the computer is already connected to print wirelessly. How can I make sure my computer and printer are too dense for the signal to pass through too many objects, then it passes through them, and certain types of radio frequencies can cause problems with the wireless signal. If you will not be...
User's Guide - Page 86

... navigate to is typically the access point. 2 Type your Web browser and continue to set up the printer on the wireless network used by the computer. Networking 86 d In the Wireless settings section, look for ...Mac OS X version 10.5 or later 1 From the Apple menu, navigate to : a From the printer, print a network setup page. b In the Wireless section, look for SSID. 3 Compare the SSID of the...
User's Guide - Page 89

... address • From the printer, print a network setup page. The keys are numbered, and the number of a key is not automatically... The wireless network requires certificates. • Enterprise‑level security is a key index? Use Guided setup if: • The printer and the computer communicate on the access point. In the TCP/IP section, look for a remote network. An IP address may ...
User's Guide - Page 96

... the wall outlet. 4 Turn on the printer. Before you troubleshoot" checklist does not solve the problem, then try uninstalling and reinstalling the software. You may have problems, then try another USB port on , and then open the printer. 2 Make sure the cartridges are inserted correctly. Print job does not print or is marked with . Troubleshooting 96 3 To...
User's Guide - Page 101

..., print server, or other network access point. • Touch OK to clear the message. Note: Make sure the printer is open. Try one or more of the installed ink cartridges. Troubleshooting 101 Close Printer The printer is not in Sleep mode. Close the printer to clear the message. • See the User's Guide or visit the Lexmark...
User's Guide - Page 125

... router was originally configured by changing the channel your access point uses to broadcast. The printer or computer may have the ability to connect to your local network and to a VPN...computers on all of interference and see if it causes the problem. Cordless phones (but these overlap. CHANGE THE CHANNEL THE ACCESS POINT USES You can cause problems when more than one minute for the VPN ...
User's Guide - Page 141

... Printhead Warning 106 Replace Ink Cartridge 106 Scanned Document Too Long 107 Scanner Disabled 107 Short Paper 107 Unrecoverable Scan Error 107 Unsupported Cartridge 102 USB Device Not Supported 107 USB Hub Not Supported 107 printer printing blank pages 98 printer problems, basic solutions 95 printer software installing 24 uninstalling 23 printer status determining 64 printer, setting as default...
User's Guide - Page 142

... (Windows) 66 resolving communication problems 124 two‑sided copying, automatic 49 copying, manual 49 two‑sided printing 38 two‑sided printing dry time setting 39 U UK special wireless setup instructions 65 uninstalling printer software 23 Universal Print Driver downloading 23 Unrecoverable Scan Error 107 Unsupported Cartridge 102 updating printer software 23 USB 87 cable...

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