Lexmark Platinum Pro900 Support Question
Lexmark Platinum Pro900 Support Question
Find answers below for this question about Lexmark Platinum Pro900.Need a Lexmark Platinum Pro900 manual? We have 5 online manuals for this item!
Question posted by sheilayarnell on March 7th, 2013
Lexmark Pro900 Prints Very Light With New Ink Cartridge Installed.
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Current Answers
Answer #1: Posted by prateekk007 on March 7th, 2013 7:07 AM
prateekk007
Member since:
December 5th, 2012 Points: 2,137,520
Member since:
December 5th, 2012 Points: 2,137,520
Hi sheilayarnell
I would suggest you to reinstall the ink cartridges and deep clean and align the print head again. Please click on the link mentioned below that might help you:
Please reply if you have any further questions.
Thanks & Regards
Prateek K
Answer #2: Posted by LexmarkListens on March 8th, 2013 7:59 AM
LexmarkListens
Member since:
July 1st, 2011 Points: 1,410,540
Member since:
July 1st, 2011 Points: 1,410,540
Try updating the firmware of your printer. Just go to http://bit.ly/ghfW8H to download the firmware update.
Also, try to perform a maintenance on the cartridges. To do that, on the control panel of your printer, press on the Ink Levels > More Options > Deep Clean Printhead.
If it doesn't help, please contact our technical support team via phone.
Lexmark Listens
Phone:
USA: 1-800-539-6275
Canada: (877) 856-5540
UK: 0800 121 4726
South Africa: 0800 981 435
Related Lexmark Platinum Pro900 Manual Pages
User's Guide - Page 2
Contents
Safety information 6
About your printer 7
Thank you for choosing this printer!...7 Minimizing your printer's environmental impact...7 Finding information about the printer...8 Understanding the parts of the printer...10
Ordering and replacing supplies 13
Ordering ink cartridges...13 Using genuine Lexmark ink cartridges...13 Replacing ink cartridges...14 Ordering paper and other ...
User's Guide - Page 8
.... • Clean the printhead.
About your prints. Recycling
• Return ink cartridges for ? Initial setup instructions:
• Connecting the printer • Installing the printer software
Find it away. • Recycle paper from discarded print jobs. • Use recycled paper. To return
an ink cartridge, go to print documents using the "Clean Printhead" and
"Deep Clean...
User's Guide - Page 13
...Available only on the Lexmark Web site at www.lexmark.com/pageyields.
Using genuine Lexmark ink cartridges
Lexmark printers, ink cartridges, and photo paper are designed to perform together for superior print quality, and our inks are formulated to Lexmark for a single use only genuine Lexmark ink cartridges.
Ordering and replacing supplies
Ordering ink cartridges
Page yields available...
User's Guide - Page 14
... your printer. 2 Open the printer.
Replacing ink cartridges
Make sure you have a new ink cartridge or cartridges before you begin. You must install new cartridges immediately after removing the protective cap to avoid exposing the ink to the cartridge installation position.
3 Press the release tab, and then remove the used ink cartridge or cartridges.
1
2
4 Install each ink cartridge. Note...
User's Guide - Page 22
...Fast Pics (referred to as Fast Pics) Lexmark Toolbar (referred to as Toolbar)
Lexmark Tools for Office (referred to as Tools for the printer. • Order supplies. • Maintain ink cartridges. • Print a test page. • Register the printer. • Contact technical support.
Note: This program is installed automatically with the printer software. • You may be prompted to...
User's Guide - Page 24
... Wireless Setup Assistant)
Note: Your printer may not come with cartridge installation. • Print a test page. • Print an alignment page. • Clean the printhead nozzles. • Order ink or supplies. • Register the printer. • Contact technical support.
Using the printer software
24
Lexmark Printer Utility (referred to as Printer Utility)
• Get help...
User's Guide - Page 134
... any ink residue that the printer is dry before placing the document on the computer screen.
Warning-Potential Damage: Using a damp cloth to clean the interior may damage the finish of the printer.
4 Wipe only the outside of the printer
1 Make sure that has accumulated on a document is dry before beginning a new print job.
3 Select Printer Home...
User's Guide - Page 136
...lexmark.com to find the following:
• Knowledgebase articles with the latest information and troubleshooting for your printer...printer is turned on. • Make sure the printer is securely connected to the host computer, print server, or other network access point. • Check the printer for error messages, and resolve any jams. • Check the ink cartridges, and install new cartridges...
User's Guide - Page 139
...from the printer, and then reinsert it . 3 Plug the power cord into the wall outlet, and then turn on the computer.
Print job does not print or is damaged, then use a new one or... to a defective port.
The cartridges should click firmly into the USB port of the following:
MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY
1 Turn the printer on the printer. The USB port is marked ...
User's Guide - Page 140
...AND ALIGN THE PRINTHEAD
1 Reinstall the ink cartridges, see "Replacing ink cartridges" on the printer. Press printer.
If this problem persists, then check our Web site for updates for your printer software or firmware. An alignment page prints. Printer is damaged, then use a new one or more information. You may be caused by improperly installed ink cartridges. Note: If you troubleshoot...
User's Guide - Page 146
SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES
Note: ... ACCESS POINT (ROUTER)
1 Unplug the power cord from your system.
SELECT A LOWER PRINT QUALITY FROM THE PRINTER SOFTWARE MANUALLY SELECT A PAPER TYPE THAT MATCHES THE TYPE OF PAPER YOU ARE USING REMOVE AND REINSTALL THE...
User's Guide - Page 194
... network 102 informational solutions 129 infrastructure network 121 ink
conserving 7 ink cartridge access
location 10 ink cartridges
ordering 13 replacing 14 using genuine Lexmark 13 ink levels checking 132 inserting a memory card or flash drive 43 installation cable 120, 121 installing network printer 128 installing optional software 24 installing printer on wired network
(Macintosh) 116 on wired...
User's Guide - Page 196
... automatically 93 manually 94 tips 93, 94 recycling 7 Lexmark products 15 WEEE statement 178 redial attempts setting 89 redial time setting 89 reducing an image 60 repeating an image 61 replacing ink cartridges 14 reports fax history 99 reports, fax setting 89 resetting internal wireless print server to
factory default settings 160 resetting to...
Quick Reference - Page 4
... documents that are you can print up to www.lexmark.com/recycle.
The "Pages per sheet" feature allows you print on both sides of your ink cartridges, try using the Comprehensive User's Guide installed automatically with
printer
the printer software.*
After installing your printer model).
• Preview print jobs before printing. Conserving paper
• Activate Eco-Mode...
Quick Reference - Page 10
...
100XL
100XLA
1 Licensed for remanufacturing, refilling, or recycling.
2 Available only on your printer. 2 Open the printer. Replacing ink cartridges
Make sure you have a new ink cartridge or cartridges before you begin.
Note: The printhead moves to Lexmark for a single use only Lexmark ink cartridges. After use only. Item
Return Program
Regular cartridge2
Cartridge1
Cyan color...
Quick Reference - Page 11
... the new ink cartridges immediately after removing the protective cap to avoid exposing the ink to : > More Options > Align Printer
An alignment page prints. Note: Do not remove the alignment page until printing is sometimes due to improve print quality, then print your prints. 3 Press the release tab, and then remove the used ink cartridge or cartridges.
1
2
4 Install each ink cartridge...
Quick Reference - Page 13
...and then click Properties, a Printing Preferences dialog appears.
Printer software
Use the LexmarkTM Printer Home (referred to as Printer Home)
Lexmark Fast Pics (referred to as Fast Pics) Lexmark Toolbar (referred to as Toolbar)
Lexmark Tools for Office (referred to as Tools for the printer. • Order supplies. • Maintain ink cartridges. • Print a test page. • Register...
Quick Reference - Page 14
... OS X version 10.6) or Lexmark Network Card Reader (in Mac OS X version 10.5 or earlier) (referred to as AIO Setup Utility)
• Customize settings for scan jobs.
Note: Your printer may not come with cartridge installation. • Print a test page. • Print an alignment page. • Clean the printhead nozzles. • Order ink or supplies. • Register...
Quick Reference - Page 21
...://support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for paper jam messages, and clear any jams. • Check the ink cartridges, and install new cartridges if necessary. • Use the Service Center to streamline repetitive copying, scanning, and printing tasks. SmartSolutions is a set up your printer. SmartSolutions...
Quick Reference - Page 23
... for more of the following :
MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY
1 Turn on the printer. You may have problems, then try installing the cartridges again.
2 Load plain paper. 3 From the home screen of the computer. If your printer, and then click Print. Note: Make sure the printer is missing pages
If the "Before you troubleshoot" checklist...
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