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Lexmark Platinum Pro900 Support Question

Lexmark Platinum Pro900 Support Question

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Question posted by alissamckinstry on July 12th, 2012

Lexmark Pro 900 Series Keeps Defaulting To Fax

I need help my lexmark pro900 everytime I try to print it defaults to fax and will not print. Any suggestions?

Current Answers

Answer #1: Posted by LexmarkListens on July 17th, 2012 12:04 PM
This answer was accepted by the poster of the original question.
LexmarkListens

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You need to check if you have a Lexmark printer icon in Printers and Faxes (XP)/ Printers(Vista)/ Devices and Printers(Win 7). If you have a Lexmark printer icon, right click and choose "use default printer" then click apply and ok. Open a document → click file → print → make sure you're choosing the Lexmark icon before finally clicking OK to continue printing.

You may also refer to  http://bit.ly/ouxvN8 for basic communication troubleshooting.


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Related Lexmark Platinum Pro900 Manual Pages

Network Guide - Page 2

...computers...5 Interpreting the colors of the Wi-Fi indicator light...6 Special wireless installation instructions...6 Ethernet networking 8 Information you will need to set up the printer on an Ethernet network 8 Installing the printer on an Ethernet network...8 Troubleshooting 10 Network troubleshooting checklist...10 Locating IP addresses...11 Wireless troubleshooting...12 Notices 17 Edition...
Network Guide - Page 3

...helps you add the printer to your wireless network and troubleshoot basic networking problems. For additional networking information or other information about the printer, see the comprehensive User's Guide available in a safe place for WPA and WPA2 security. The password allows you may need... allows printers and computers to set up the printer on our Web site at www.lexmark.com/publications...
Network Guide - Page 5

..., where D is a method of your PIN. If any device on your network does not support WPS, then you will need to install the printer driver on every computer that will need to configure the printer again, although you will access it can find these identifier marks to check if your device is WPS certified...
Network Guide - Page 12

... THEN BACK ON Turning the access point off and then back on again can try printing again. Note: If you to press an association/registration button when adding the printer to Demo Mode: > Setup > Demo Mode. Wireless troubleshooting Cannot print over your wireless network. Before you reinstall the software, check the troubleshooting checklist, and...
SmartSolutions User's Guide - Page 6

... panel. The next time you need to add your printer screen saver. The printer driver must have a Windows operating system. Examples: • If you are a business owner or supervisor who frequently prints a work properly, it Fax to the operating system recommendations, visit the Web site at smartsolutions.lexmark.com. Note: You need to the Solution Center before...
SmartSolutions User's Guide - Page 18

... marked with the icon. Customizing RSS Headlines solutions Creating RSS Headlines solutions Using the Solution Center, you want to print. 5 Click OK. 6 Click Save and Sync to send the solution settings to the printer. Windows only) You can view RSS feed headlines and article summaries on finding the RSS feed address, click...
SmartSolutions User's Guide - Page 44

... then reinsert it may not need to configure a proxy. b Gently remove the power supply from the wall outlet. b Gently remove the power supply from the wall outlet. If the printer has not been added to the Solution Center, then try following : 1 Click Cancel on the printer allows it . What is a proxy? Proxies are adding...
SmartSolutions User's Guide - Page 50

... Copy 13 create an account 10 deleting 26 Eco-Copy 13 launching 10 Print a File 18 Scan to E-mail 20 Scan to Fax 20 Scan to File 21 using on printer 23 SmartSolutions Setup 42 Solution Center Printers 8 Save and Sync 8 Solution Library 8 Workspace 8 Solution Library 8 solutions 5 set as screen saver 24 solutions do...
User's Guide - Page 9

... • E-mail support Lexmark Support Web site- to view context-sensitive information. Find it here Additional setup and instructions for using the printer: • Selecting and storing paper and specialty media • Loading paper • Performing printing, copying, scanning, and faxing tasks, depending on your printer model • Configuring printer settings • Viewing and...
User's Guide - Page 23

.... • Troubleshoot. • Order ink or supplies. • Contact Lexmark. • Check the printer software version installed on the Finder desktop after installation. 1 From the Finder desktop, double-click the printer folder. 2 Double-click the icon of the application that you want to print. • Print two-sided copies. • Select the paper type. •...
User's Guide - Page 37

..., the number of copies to print, the type of paper to close any printer software dialogs. d From the print options pop-up menu, choose the printer. Printing Tips for printing • Use the appropriate paper for your print job. • Select a higher print quality for better prints. • Make sure there is printed when printing photos or when working with specialty...
User's Guide - Page 39

... Page First check box. If you must first disable two-sided printing. 4 Click OK to close any printer software dialogs. 6 Click OK or Print. To change the print order, you want each page. Printing 39 Note: If two-sided printing is enabled, then you cannot print the last page first. For Macintosh users 1 With a document open , choose...
User's Guide - Page 41

... the Paper Type list of the envelope, then set a custom size. g Click Print. Printing labels 1 Load the label sheets in the printer. 2 Send the print job: For Windows users a With a document open , choose File > Print. Note: To print on a custom-size envelope, select Custom Size, and then specify the height and width of the envelope. c If...
User's Guide - Page 42

... of the edge of the label sheet. • Make sure the paper guide or paper guides rest against the edges of the label sheet. Printing 42 b From the Printer pop-up menu, choose a size that matches the size of paper from the Paper Type list. If necessary, choose the appropriate type of...
User's Guide - Page 43

... the disclosure triangle. 4 From the print options pop-up menu, choose Copies & Pages and then click Page Setup. 5 From the Settings or Paper Size pop-up menu, choose Custom Paper Size or Manage Custom Sizes. 6 Adjust the settings as needed to the adapter that came with the printer Memory cards and flash drives...
User's Guide - Page 55

... users 1 With a document open, click File  Print. 2 Click Properties, Preferences, Options, or Setup. 3 Select Automatic, Quick Print, Normal, or Best. You must choose this configuration name from the Default Printer pop-up menu, choose the printer. Printing 55 If you need to Quick Print. Note: Printing in Draft or Quick Print mode uses less ink and is ideal for...
User's Guide - Page 160

...encountered problems while installing, or if your VPN session and try uninstalling and reinstalling the software. Wireless troubleshooting • "Resetting the wireless settings to factory defaults" on page 160 • "Cannot print over wireless network If you are reset to factory default settings. Communication with printer lost when connected to Virtual Private Network (VPN)" on...
User's Guide - Page 164

... THE WIRELESS INSTALLATION TO COMPLETE Do not attempt to be correct, but the printer does not print, then try printing again. from your computer to select the wireless printer from the menu, select Use Printer Online. 5 Close the Printers or Printers and Faxes window and try printing again. Wi-Fi indicator light is plugged in the folder with the matching name...
User's Guide - Page 198

...printer on wired network (Ethernet) 116 installing printer on wireless network 103 Windows software Abbyy Sprint OCR 21 Fast Pics 21 Fax Setup Utility 21 Fax Solutions software 21 Printer Home 21 Printing...an ad hoc network using Windows 106 information needed for setting up wireless printing 102 installing printer on (Macintosh) 103 installing printer on (Windows) 103 interference 123 resolving ...
Quick Reference - Page 5

... software CD that will help you to all the printer menus. Copy documents and photos with the high resolution flatbed scanner and the Automatic Document Feeder. Other fax features include 99 speed dials, automatic redial, junk fax blocking, and caller ID. • Photo printing. To read the Lexmark Environmental Sustainability Report, see www.lexmark.com/environment. Use...

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