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Lexmark MS312dn Support Question

Lexmark MS312dn Support Question

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Question posted by pragobur on July 15th, 2016

Cannot Print From Tray 1

On Printer, setting paper size and type changed to Plain and Tray 1. Printer settings on Pc also changed to Plain and Tray 1.When a print is launched, the printer prompts to load plain paper in Tray1.When set to Manual feed, it continues to prompt for Tray 1.

Current Answers

Answer #1: Posted by waelsaidani1 on July 15th, 2016 3:29 AM
This answer was accepted by the poster of the original question.
waelsaidani1

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  • The default paper source on your printer may be set to the MP feeder. To check this (and change it, if necessary):

    • Press the right arrow (Menu>) button to enter the printer menus.
    • Continue to press the Menu > button until you see PAPER MENU on the display.
    • Press Select to view the list of menu items. Paper Source should now be on the second line of the display.
    • Press Select once to see the current setting for the default paper source.

      • If MP Feeder or Multipurpose is listed, press the Menu> button until the paper tray you want appears, and then press Select to save it.

    • Press Return repeatedly until the printer says Ready.
    • Try printing now.

Related Lexmark MS312dn Manual Pages

User Guide - Page 3

...Supported paper sizes, types, and weights 50 Printing...53 Printing a document...53 MS315 and MS415 printing confidential and other held jobs 55 Printing information pages...55 Canceling a print job...56 Saving money and the environment 58 Saving paper and toner...58 Recycling...59 Managing the printer 61 Finding advanced networking and administrator information 61 Copying printer settings to...
User Guide - Page 6

...sometime after setting up the printer, make sure...laser printer and may result in hazardous radiation exposure. You must understand the section in ports. CAUTION-SHOCK HAZARD: Make sure that heats the print media, and the heat may not always be replaced. CAUTION-POTENTIAL INJURY: The lithium battery in poor printer performance, property damage, or potential fire. To remove the optional tray...
User Guide - Page 31

...MS312 paper size and type setup Setting the paper size and type 1 From the printer control panel, navigate to : > Paper Menu > > Universal Setup > > Units of Measure > > select the unit of measure > Specify the paper height and width 1 From the control panel, navigate to : > Paper Menu > > Paper Size/Type > 2 Select Tray [x] Size or Tray [x] Type, and then press . 3 Change the paper size or type...
User Guide - Page 32

... lets you print on paper sizes that are not preset in the printer menus. Notes: • The smallest Universal paper size is 76 x 127 mm (3 x 5 inches), and is supported only from sliding out the front of 2 Select Portrait Width or Portrait Height, and then press . 3 Press the left or right arrow button to change the settings. Loading paper and specialty...
User Guide - Page 40

... the printer control panel, set the paper size and paper type in the Paper menu to match the paper or specialty media loaded in the multipurpose feeder. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. When a linked tray becomes empty, paper feeds from linking, assign a unique custom paper type name. For two‑sided (duplex) printing, load...
User Guide - Page 41

... or Printer Settings. Using the printer settings on the computer Depending on page 31. Loading paper and specialty media 41 • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Paper Menu. 3 Change the tray settings to specify the paper size and type for the tray. • To link trays, make sure the paper size and type...
User Guide - Page 45

... an offset lithographic or engraved printing process. • Avoid papers with a software application to make copies without melting or releasing hazardous emissions. latex inks might not. This content provides the paper with chemicals that may contaminate the printer • Preprinted papers that can be affected by hand. • Do not mix paper sizes, types, or weights in doubt...
User Guide - Page 47

... carton or wrapper only when you are at the Environmental Sustainability link. Print samples on card stock: • Make sure the Paper Type is Card Stock. • Select the appropriate Paper Texture setting. • Be aware that preprinting, perforation, and creasing may contaminate the printer • Preprinted papers that can be affected by the temperature in the...
User Guide - Page 48

..., do not use labels with the manufacturer or vendor to ensure that the envelopes can withstand temperatures up to verify that : - Tips on using labels Print samples on the envelopes being considered for laser printers. Paper and specialty media guide 48 • Do not use before buying large quantities.
User Guide - Page 49

... away from the standard tray, or the multipurpose feeder. • Use transparencies designed specifically for use before buying large quantities. • Feed transparencies from edges. For information on the transparencies being considered for laser printers. Tips on using transparencies • Print a test page on how to the edge of the sheet. "Loading the multipurpose feeder...
User Guide - Page 52

... 52 Paper type Preprinted 250‑ or 550‑sheet tray Multipurpose feeder Duplex mode Colored Paper Light Paper Heavy Paper2 Rough/Cotton X 1 One‑sided paper labels designed for laser printers are supported in duplex mode up to print 20 or fewer pages of paper labels per month. It is recommended to 90‑g/m2 (24‑lb) paper weight...
User Guide - Page 58

... our packaging to http://support.lexmark.com. This chapter outlines the settings and tasks that work well with the environment in laser printers. Place multiple pages on recycled papers that may be able to reduce your carbon footprint by using recycled paper and the following printing suggestions, such as 80% of the carbon footprint of supported...
User Guide - Page 76

... name will appear instead of paper loaded in each tray. factory default setting. Tray [x] Type Plain Paper Transparency Recycled Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Custom Type [x] Specify the type of Custom Type [x]. • Use this menu. Understanding the printer menus 76 Paper Size/Type menu Use To Tray [x] Size A4 A5 A6 JIS‑...
User Guide - Page 78

... setting. Understanding the printer menus 78 Use To Manual Paper Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio (Mexico) Folio Statement Universal Specify the paper size being manually loaded. DL Envelope is the U.S. Note: Only installed trays and feeders are listed in this menu. Manual Envelope Type Envelope Rough Envelope Custom Type [x] Specify the envelope type being manually...
User Guide - Page 79

... factory default setting. • The A6 paper size is the factory default setting. • From the Paper menu, set Configure MP to Cassette for all print jobs. Paper Size/Type menu Use To Tray [x] Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio (Mexico) Folio Statement Universal Specify the paper size loaded in this menu to appear as a menu setting. Notes: • Plain Paper is the...
User Guide - Page 81

...• From the Paper menu, set Configure MP to Manual for Manual Paper Type to appear as a menu. Manual Envelope Size 7 3/4 Envelope 9 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope Specify the envelope size being manually loaded. Note: Only installed trays and feeders are listed in this menu. Understanding the printer menus 81 Use To Manual Paper Size A4 A5 A6...
User Guide - Page 82

...; Manual sets the multipurpose feeder only for manualfeed print jobs. • First sets the multipurpose feeder as the primary paper source regardless of the plain paper loaded. All available substitutions are allowed. • Off indicates that no size substitutions are allowed. • Setting a size substitution lets the print job continue without Change Paper appearing. Paper Texture...
User Guide - Page 129

... is printing. Load it before printing, or wait for a prompt to load it. • Do not load too much paper. Correct loading of paper Incorrect loading of paper 1 1 • Do not remove a tray while the printer is printing. • Do not load a tray while the printer is below the maximum paper fill indicator. • Do not slide the paper into the printer after loading paper. Load paper as...
User Guide - Page 165

... an automatically selected tray. • Cancel the current job. Troubleshooting 165 Insufficient memory, some held jobs will not be restored [37] Do either of the following: • From the printer control panel, press to clear the message. • Delete other held jobs to clear the message and continue printing. Load Manual Feeder with [paper type] [paper size] [orientation] Try...
User Guide - Page 181

... print from the Paper Size/Type menu. The problem is solved. Tray linking does not work Note: The trays and the multipurpose feeder do not automatically detect the paper size. You must set the paper size and type to step 4. b Resend the print job. b Resend the print job. The problem is solved. Note: If Ready Hex appears on the printer display, then turn off the printer...

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