Lexmark MS312dn Support Question
Lexmark MS312dn Support Question
Find answers below for this question about Lexmark MS312dn.Need a Lexmark MS312dn manual? We have 1 online manual for this item!
Question posted by maxhill on December 17th, 2021
Jamming Issue
I would like to know how to prevent a jamming issue I have with my Lexmark Ms312dn printer. It consistently jams from Tray 1 despite thoroughly cleaning it out, cleaning the rollers, positioning the paper correctly, etc.
Current Answers
Answer #1: Posted by SonuKumar on December 18th, 2021 8:32 AM
SonuKumar
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https://manualsbrain.com/en/manuals/1224402/?page=139
https://printcopy.info/?mod=erc&brand=Lexmark&model=MS312dn&page=4
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.
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Related Lexmark MS312dn Manual Pages
User Guide - Page 6
... the use this product near the product and easily accessible.
CAUTION-POTENTIAL INJURY: This product uses a laser. To remove the optional tray, slide the latch on both sides of accessories can be easily overloaded by a laser printer and may not always be obvious. CAUTION-POTENTIAL INJURY: Do not use of harmful emissions. CAUTION-POTENTIAL...
User Guide - Page 17
... for print jobs. Loss of data or a malfunction can occur.
Additional printer setup
17
5 Insert the tray into the base. 6 Place the tray near the printer. 7 Align the printer with the tray, and then slowly lower the printer into place.
8 Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the...
User Guide - Page 41
... paper type for the tray using the printer control panel.
For more information, see "Setting the paper size and type" on your operating system, access the Paper menu using the Local Printer Settings Utility or Printer Settings. Printing issues may occur if settings are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Paper...
User Guide - Page 42
...; If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Paper Menu. 3 From the Tray Configuration section, select a paper source, and then select a custom paper type under the Network/Ports menu. Printing issues may occur if settings are using a proxy server, then temporarily disable it to the specified...
User Guide - Page 44
... 60-90‑g/m2 (16-24‑lb) bond paper, grain long paper is very different from the printer environment.
If paper is time to several days if the storage or transportation environment is recommended. Weight
The printer trays can cause paper feeding or print quality issues. Storing paper unwrapped in hot, humid, cold, or dry conditions, even in...
User Guide - Page 45
...; Before loading paper, know the recommended printable side of the paper. The ink must be affected by the temperature in the printer fuser • Preprinted papers that require a registration (the precise print location on the page) less than 60 g/m2 (16 lb) • Multiple‑part forms or documents
Selecting paper
Using the appropriate paper prevents jams and helps...
User Guide - Page 46
... also influences the mechanics of how the paper behaves as it moves
through the printer. • Thickness (impacts how much can be loaded into consideration both separately and as a whole, including the following paper choice guidelines will feed well, Lexmark consistently tests papers that represent recycled cut size copier papers available on the environment, the company commissioned...
User Guide - Page 47
... only when you are at risk for use with laser printers:
• Chemically treated papers used to make copies without releasing hazardous emissions. When printing on using ... anything on these paper storage guidelines to help keep the paper clean, dry, and flat.
The carton and wrapper
help avoid jams and uneven print quality:
• For best results, store paper where the temperature ...
User Guide - Page 48
...; Use only new envelopes from 90‑g/m2 (24‑lb bond) paper or 25% cotton. Are stuck together or damaged in the sealed or closed position - Tips on using envelopes
Print samples on the labels being considered for laser printers. The labels can withstand up to fit the width of high humidity (over...
User Guide - Page 49
... codes. "Loading trays" on how to prevent sheets from sticking together. Adhesive material contaminates the printer and could void the warranty.
• If zone coating of the adhesive should be
at a temperature up to prevent sheets from sticking together. • Page orientation is important when printing on the letterhead being considered for laser printers. • Print...
User Guide - Page 52
.... It is recommended to 90‑g/m2 (24‑lb) paper weight. Paper and specialty media guide
52
Paper type Preprinted
250‑ or 550‑sheet tray Multipurpose feeder
Duplex mode
Colored Paper
Light Paper
Heavy Paper2
Rough/Cotton
X
1 One‑sided paper labels designed for laser printers are supported in duplex mode up to print 20 or...
User Guide - Page 58
... environment. Conserving supplies
Use both sides of recycled office paper produced specifically for MS315 and MS415. This chapter outlines the settings and tasks that work well with the environment in laser printers. Saving money and the environment
58
Saving money and the environment
Lexmark is committed to environmental sustainability and is continually improving its...
User Guide - Page 129
Make sure the stack height is printing.
Correct loading of paper Incorrect loading of paper
1 1
• Do not remove a tray while the printer is printing. • Do not load a tray while the printer is below the maximum paper fill indicator. • Do not slide the paper into the printer after loading paper. Load it before printing, or wait for a prompt to load...
User Guide - Page 131
... the printer might be hot.
To reduce the risk of injury from a hot component, allow the surface to clear some 23y.xx paper jams.
4 Tray [x]
Jam, tray [x] [24y.xx]
Pull the indicated tray out, and then remove the jammed paper.
5 Multipurpose feeder Jam, MP feeder. [250.xx]
Remove all paper from the multipurpose feeder, and then remove the jammed paper.
6 Front door
Jam, front...
User Guide - Page 137
... paper fragments are removed. Jam, tray [x] [24y.xx]
1 Pull out the tray completely.
1
2 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.
3 Firmly grasp the jammed paper on each side, and then gently pull it out.
Make sure all paper fragments are removed.
4 Insert the tray. 5 From the printer...
User Guide - Page 176
... in the printer driver to see the setup documentation that the
paper guides rest against the edges of the following:
• Check for paper jams or misfeeds.
• Check if the paper size indicators on the paper guides are printing on the tray.
• If you are aligned
with the tray. Does the internal option operate correctly? b Check if...
User Guide - Page 200
...laser
2 Firmly shake the imaging unit. Do vertical voids appear on prints? Yes Go to
direct light for more than 10 minutes. Check if you are using a correct fill pattern. Step 4
a Redistribute the toner in the
Paper....
Step 2
a From the printer control panel, set the paper type and weight in the imaging unit. a Load the indicated tray or feeder with a recommended type of...
User Guide - Page 216
... Units, Paper Feed items, if any, and any other items for which a Maintenance Kit is available to that user.
The replacement may be required to deliver your use , free from defects in transit to the Remarketer or Lexmark, or ship it was intended. STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER PRINTERS
Lexmark International...
User Guide - Page 221
...Jam, rear door [20y.xx] 134 Jam, standard bin [20y.xx] 135 Jam, tray [x] [24y.xx] 137 jams
accessing 130, 139 avoiding 129 understanding messages 130, 139 jams...paper size] [orientation] 160 Load MP feeder with [paper type] [paper size] [orientation] 160 loading
multipurpose feeder 37 trays 33 loading the optional tray 33 loading the standard tray 33 Local Printer...209 Non‑Lexmark [supply type],...
User Guide - Page 223
... Printer had to restart. Load [orientation]. 158
Change [paper source] to [paper type] [paper size] load [orientation] 163
Change [paper source] to [custom
string]. Last job may be restored [37] 165 Jam, front door [20y.xx] 131 Jam, MP feeder [250.xx] 138 Jam, rear door [20y.xx] 134 Jam, standard bin [20y.xx] 135 Jam, tray [x] [24y.xx] 137 Load [paper...
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