Lexmark E240 Support Question
Lexmark E240 Support Question
Find answers below for this question about Lexmark E240.Need a Lexmark E240 manual? We have 5 online manuals for this item!
Question posted by hannulehto on December 19th, 2011
My Printer Shows A Paper Jam And Stops Printing, While There Is None.
The above happens with tray feed and individual feed. Print job starts normally and printer takes in about two inches of paper. Then it stops and yellow jam light lits. I have checked and cleaned the paper route.There is no jam. Still the above consistently happens.What can I do?
Current Answers
Answer #1: Posted by LexmarkListens on December 21st, 2011 4:15 PM
LexmarkListens
Member since:
July 1st, 2011 Points: 1,410,540
Member since:
July 1st, 2011 Points: 1,410,540
We are sorry to about your problems with paper feed.
For us to be able to determine which part failed or needs replacement, we need to get the error history of the printer. Here are the steps:
To enter the Diagnostics mode:
1. Turn off the printer.
2. Open the front access door.
3. Turn on the printer while pressing and holding Cancel .
4. Close the front access door once the Error light displays.
-check for the event log.
Print the menu page by pressing and holding Continue until all of the lights flash. Follow the instructions onthe menu page to access the menu items.
Press and hold the right arrow button until the lights flash to print.
Please send the details via email at [email protected], we would be more than willing to personally assist you.
Lexmark Listens
Phone:
USA: 1-800-539-6275
Canada: (877) 856-5540
UK: 0800 121 4726
South Africa: 0800 981 435
Related Lexmark E240 Manual Pages
User's Guide - Page 8
... 550-sheet trays 28 Extending the tray for legal or folio size paper 30 How to load the manual feeder 32 How to use the rear exit 32 How to clear paper jams 34
Chapter 5: Printing tasks 37
How to manually feed a print job 37 How to print on both sides of the paper (manual duplex 39 How to print multiple page...
User's Guide - Page 12
... / Replace PC Kit
Load Paper Paper Jam
Error
• Press and release Continue
to resume printing.
• Press and release Continue
twice quickly to display a secondary error code.
• Press and release Cancel
to cancel the job currently printing.
• Press and hold Cancel
until all of the lights come on to reset the printer.
12
Note: The...
User's Guide - Page 23
... on top of paper, transparency, envelope, paper label, card stock, or index card.
Where can print media be loaded in the printer? The single-sheet rear exit provides a straight-through paper path to help reduce curling and potential jams. This is especially useful for a single piece of the printer holds up to 150 sheets. Use Tray 1 for most print jobs.
User's Guide - Page 32
... can be loaded? Oil from your print job to the printer prior to the manual feeder, and push it into the printer until it feeds into the feeder. How to use the rear exit
The single-sheet rear exit provides a straight-through paper path to help reduce curling and potential jams. This is located at the center...
User's Guide - Page 38
... you experience problems with paper feed, turn the paper over. 9 Adjust the paper guides to the print media width. 10 Hold both sides of the print media close to manually feed a print job
• Hold transparencies by the edges and avoid touching the print side. How to the manual feeder, and push it into the printer until it feeds into the feeder.
User's Guide - Page 56
Understanding the operator panel lights
= On
= Blinking Paper jam codes
Empty = Off
Printer condition Paper jam at the input sensor * Paper jam in the manual feeder Paper jams as it exits the tray into the printer Paper jams as a printed job exits the printer Paper jam in Tray 1 Paper jam in Tray 2 Complex page Insufficient printer memory Insufficient collation area Font error
Page:
71
71
...
User's Guide - Page 67
...; The current print job is canceled. • The printer is being programmed into the engine or firmware code flash. A user default setting remains in effect until you restore the factory default settings. Cancel job / Reset printer
Light sequence:
• Continue-On • Ready-On • Toner Low/Replace PC Kit-On • Load Paper-On • Paper Jam-On...
User's Guide - Page 68
... Low/Replace PC Kit-Blink • Load Paper-Blink • Paper Jam-Blink • Error-Blink
What this light sequence means:
The printer has one of the following errors:
• Memory is full, insufficient to save what is in the buffer. • A page is too complex to print or is shorter than the set page margins...
User's Guide - Page 72
...8226; Paper Jam-On
What this light sequence means:
A paper jam has occurred as the paper is exiting the printer.
Paper jams as a printed job exits the printer
Light sequence:
• Continue-On • Load Paper-On • Paper Jam-On
What this light sequence means:
A paper jam has occurred as the paper is exiting the paper tray and entering the printer. See How to clear paper jams on...
User's Guide - Page 76
... the message and continue printing. (The job may not
76 Operator panel codes
Font error
Light sequence:
• Continue-On • Toner Low/Replace PC Kit-Blink • Error-On
What this light sequence means:
The printer cannot establish communication with the network. Network interface errors
Light sequence:
• Continue-On • Paper Jam-On • Error-On...
User's Guide - Page 77
... Using the Local Printer Setup Utility).
77 This light sequence is displayed if your printer is securely
attached. Operator panel codes
Error communicating with the host computer
Light sequence:
• Continue-On • Paper Jam-Blink • Error-On
What this light sequence means:
The printer USB or parallel port has been disabled. The printer discards any print
jobs previously sent...
User's Guide - Page 78
... the print job.
• Press and hold Cancel
to reset the printer.
• To avoid this light sequence means:
The paper length is large enough.
• Open the front cover, clear the paper path, and close the cover to resume
printing (see How to add a memory card on
page 49). Install additional printer memory (see How to clear paper jams...
User's Guide - Page 108
...) 83
B
booklets 42 Busy light 59 buttons 52
C
canceling a print job 46 card stock 26 cleaning the printhead lens 105 clearing paper jams 34 configuration menus
Network MAC Binary PS 82 NPA Mode 82 Set Card Speed 82
Parallel MAC Binary PS 83 Mode 2 83 NPA Mode 82 Protocol 82
printing the Printer Settings Configuration sheet 80
Setup...
User's Guide - Page 110
... code 79 Memory full 78 Network interface errors 76 Paper jam at the input
sensor 71 Paper jam in the manual
feeder 71 Paper jam in Tray 1 73 Paper jam in Tray 2 73 Paper jams as a printed job
exits the tray 72 Paper jams as it exits the
tray into the printer 72 PPDS font error 76 Short paper 78 service error lights 68 Set Card Speed (Network menu) 82 Setup...
Quick Reference - Page 1
... from
the Form Source list box.
See
Loading paper or other
Envelopes
* Tray 2 not available on the printer operator panel to use determines which tray or feeder it feeds into the feeder. Canceling a print job
Press and release Cancel
on all print media comes out the rear exit. The Cancel job light sequence is ready for help .
2 From the computer...
Quick Reference - Page 2
Clearing paper jams
When a paper jam occurs, the printer stops and the operator panel
Paper Jam
and Continue
lights come on , and/or blinking indicate printer conditions such as a printed job exits the printer Paper jam in Tray 1 Paper jam in Tray 2
Operator panel
The operator panel has 5 lights and 2 buttons.
The Continue button also has a light. Display a secondary error code.
Lights ...
Service Manual - Page 57
... inspected. occurred as a printed job exits the printer (202 error)
Light pattern
Meaning
Action
A paper jam has
Clear the paper jam.
Paper jams as the paper is
exiting the printer. Action
Check the paper path for obstacles.
Diagnostics-E238, E240, and E240n 2-25
4511-xxx Paper jams between input sensor and exit sensor (201 error)
Light pattern
Meaning
Paper has cleared the...
Service Manual - Page 59
... macros.
- Clear the paper jam. Paper jam in the manual feeder (251 error)
4511-xxx
Light pattern
Meaning
Action
A paper jam has occurred in the future:
- Set Page Protect to clear the message and continue processing the print job (some of text or graphics on in the Local Printer Setup Utility.
• Install additional printer memory.
Diagnostics-E238, E240, and E240n 2-27
Service Manual - Page 89
... or absence of a tray, but that paper was removed. If so, and the paper advances to print a page which has been formatted by the interpreter before refilling the tray.
Cancel Job - If the message persists, check the cables, starting at the controller card. Diagnostics-E340 and E342n 2-57 To refill a tray during a job. The
following : -
The printer requires the reinstallation of...
Service Manual - Page 128
... solenoid cable at once
FRU Tray 1 Tray 2 (option)
Paper pick tires
ACM clutch complete bill of service. • If the resistance is attempted. Replace controller card as necessary. Check the tires in one tray. Open left cover, and observe the solenoid and clutch actions at the ACM and manual feed shafts as a print job is 180-250 ohms...
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