Lexmark 352dn Support Question
Lexmark 352dn Support Question
Find answers below for this question about Lexmark 352dn - E B/W Laser Printer.Need a Lexmark 352dn manual? We have 4 online manuals for this item!
Question posted by Elef123 on July 29th, 2013
The Printer Is Stucked
I replace the photocondactor kit but stil getting the message "84 replace photoconductor" and the printer is stucked. What can i do to get the printer going again?
Current Answers
Answer #1: Posted by LexmarkListens on August 5th, 2013 5:38 AM
LexmarkListens
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Member since:
July 1st, 2011 Points: 1,410,550
When you install a new photoconductor, this number should be reset.
To reset the counter:
1. Select Reset PC Cnt from the CONFIG MENU.
2. Press the "Check" button to reset the counter to zero.
To reset the counter:
1. Select Reset PC Cnt from the CONFIG MENU.
2. Press the "Check" button to reset the counter to zero.
Here's how to access the Configuration Menu
1. Turn off the printer.
2. Press and hold the Check and Back buttons.
3. Turn on the printer.
4. Release the buttons when Performing Self Test displays.
The message CONFIG MENU displays on the top line of the operator panel.
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Related Lexmark 352dn Manual Pages
Menus and Messages Guide - Page 4
... Print Fonts Print Directory Factory Defaults Format Flash Defragment Flash Hex Trace
Job Menu Reset Printer
PostScript Menu Print PS Error Font Priority
PCL Emul Menu Font Source Font Name Point ...Menu Print Resolution Toner Darkness Small Font Enh. The diagram shows the menu index on the printer. Some menu items or values are described in more details. You can select are displayed only...
Menus and Messages Guide - Page 5
... pressed.
5
Button or control panel item
1 Display
Function
The display shows messages describing the current state of the printer and indicating possible printer problems you must resolve.
2 Indicator light
A green LED is off. The Not Ready message will resume when the Go button is on , and busy.
3 Stop
Press and release the Stop button to...
Menus and Messages Guide - Page 6
... appears next to the selection you want such as a Go button. Press and release the Go printer is offline. The printer must be in the Ready state when the
6
If ...at the top of copies. You can also use these buttons to access the menu index.
A message indicating the menus are used to place the printer...
Menus and Messages Guide - Page 7
... paper source is empty, paper automatically feeds from the next linked source.
7
Paper Menu
Use the Paper Menu to a value indicates the default setting. Using printer menus
Menu Groups
Note: An asterisk (*) next to define the default paper source, paper size, and paper type.
Menus and Messages Guide - Page 8
Using printer menus
Menu selection Paper Size
Purpose
Values
Identifies the default paper size for Tray Size this paper source
A4* (non-US) A5 A6 JIS B5 ...
Menus and Messages Guide - Page 9
...quality for the specified paper.
• Select paper sources through your software program by the printer if you designate in order to the correct values.
Once the name is available, it ...Envelope
The custom type media must be displayed instead of Custom Type x.
9 Using printer menus
Menu selection Paper Type
Custom Types
Purpose
Values
Identifies the type of paper installed...
Menus and Messages Guide - Page 10
... or mm from Units of the Universal Paper Size. If, for each of the printer input sources.
Menu selection Units of Measure Portrait Width
Portrait Height
Feed Direction
Purpose
Values...media loaded Smooth
in a specific input source
Normal*
Rough
Identifies the texture of the printer.
Substitute Size
This menu selection is used to Inches
enter the Universal Height and Width
...
Menus and Messages Guide - Page 11
... if the custom type is supported in the specified input source
Paper Weight
This menu selection is supported in the specified input source
11 Using printer menus
Menu selection Transprncy Text Labels Texture Bond Texture Envelope Texture Ltrhead Texture Preprint Texture Colored Texture Light Texture Heavy Texture Rough Texture
Custom Texture...
Menus and Messages Guide - Page 12
...printing. This lets you load an input source with preprinted media, and then notify the printer that the media is installed.
Defines the way duplexed pages would be bound, and ...input source
Finishing Menu
Use this menu selection to print the simplex job correctly.
Using printer menus
Menu selection Heavy Weight Rough Weight
Custom Weight
Purpose
Values
Identifies the weight of...
Menus and Messages Guide - Page 13
... On, a blank page is inserted between each set Copies to 2, and send three pages to print, the printer prints page 1, page 1, page 2, page 2, page 3, page 3. Prints entire job the number of times ... per side
Prints 12 page images per side
Prints 16 page images per side
13
Using printer menus
Menu selection Copies
Blank Pages
Collation
Purpose
Values
Sets the number of copies you want ...
Menus and Messages Guide - Page 33
...on .
• To clear the message, and continue printing, press . • Replace the maintenance items and if necessary, reset the printer maintenance
counter. The microcode to clear the message. Understanding printer messages
Message 58 Too many trays attached
80 Scheduled maintenance
81 Engine Code CFC Failure
84 Photoconduct life warning
84 Replace Photoconductor
84 PC unit abnormal 88 Toner...
Quick Reference - Page 4
... (continued)
= On
= Blinking
= Slow blink
Empty = Off
Printer Condition Complex page
Continue
Toner Low / Error Replace PC Kit
Load Paper
Paper Jam
Ready
Cancel job/ Reset printer
Load print media
Load manual feeder
Toner low
Toner cartridge region mismatch
Photoconductor kit life warning
Replace photoconductor (printer hard stop)
Programming engine code/ Programming system code...
User's Guide - Page 4
Contents
Chapter 7: Troubleshooting 50
Online customer support ...50 Calling for service ...50 Checking an unresponsive printer ...50 Printing multiple-language PDFs ...51 Solving printing problems ...51 Turning on Reduced Curl mode ...52 Solving option problems ...53 Solving service message issues ...54 Solving paper feed problems ...54 Solving print quality problems ...55 Cleaning the...
User's Guide - Page 11
Note: Certain paper types will not print at its edges. The laser printing process heats paper to determine whether the paper chosen is acceptable for laser printers. Paper lighter than 182x257 mm (7.2x10.1in.), it is the tendency of media to 90g/m 2 (24lb bond). Curl
Curl is exposed to high temperatures. Excessive ...
User's Guide - Page 14
..., or releasing hazardous emissions. • To prevent print quality problems, avoid getting fingerprints on transparencies designed for use before buying large quantities. For detailed information,... print media guidelines
Printing on letterhead. Page orientation is acceptable for laser printers.
Transparencies
Feed transparencies from the manual feeder.
For information about this...
User's Guide - Page 15
...designed for use envelopes made from MarkVision Professional.
• For best performance, use in laser printers.
• Set the Paper Source in the same source; Use metal clasps, string ties,...only high-quality envelopes that :
- Are stuck together or damaged in any label you are considering using with adhesive, and could void the printer and cartridge warranties. • Use labels ...
User's Guide - Page 39
..., replace the photoconductor kit when you should order a new photoconductor kit. You can print a few hundred pages after the photoconductor kit has reached its official end-of-life (approximately 30,000 pages), print quality begins to Single or Continuous (default is displayed when the printer reaches this point and displays the message 84 Photoconductor Life Warning. Photoconductor kit end...
User's Guide - Page 40
..., and pull up and out. a Press the button on the base of -life 40 Maintaining the printer Changing a photoconductor kit
Warning: When replacing a photoconductor kit, do not leave the new photoconductor kit exposed to direct light for an extended period of the printer to release the front door. c Grasp the toner cartridge handle, and pull up and out.
4 Unpack...
User's Guide - Page 52
...media, such as a xerographic
paper for laser printers.
• If possible, try duplexing it exits the printer. Note: Print speed is too heavy. Turn the printer off .
The print job has too... Messages Guide.
The job has timed out. For more information, see the Menus and Messages Guide. The print media has been in the job.
Turning on Reduced Curl mode).
The printer performs...
User's Guide - Page 68
... and workmanship
Waste from Electrical and Electronic Equipment (WEEE) directive
The WEEE logo signifies specific recycling programs and procedures for your product. Class I laser product conforming to this printer. W e encourage the recycling of IEC 60825-1. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com...
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