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Lenovo IdeaCentre B340 Support Question

Lenovo IdeaCentre B340 Support Question

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Question posted by mercv8tt on March 8th, 2014

Not Able To Keep The Site I'm On

I recently had a complete blackout on my screen and took it to PC World who turned it on and got the same. I was told to contact Lenovo who arranged pick up, repair, return. It went to Germany and was returned saying No Faults suggests reading user manual. Now back it is working but when I am in a programme it stops all of a sudden and says b340 screen fault! Why? There's no way this is normal. I'm new to this machine (14 mths) Is it me or what?

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Related Lenovo IdeaCentre B340 Manual Pages

User Guide - Page 2

... of the related safety information for this product for reference only and may be changed without notice. Reading and understanding this important information. © Copyright Lenovo 2012. The interface and functions shown in Contract No. All rights reserved.
User Guide - Page 4

... 12 Shutting down the computer 12 Switching between apps 12 Closing an app 13 Opening other system programs 13 Windows Help and Support 13 Touch screen instructions 15 Touch Screen Calibration 16 User Gesture Instructions for the Touch...
User Guide - Page 5

... 33 Using the Rescue System 35 OneKey Recovery 36 Driver and Application Installation 37 Troubleshooting and Confirming Setup 39 Troubleshooting Display Problems 40 Troubleshooting Touch screen 41 Troubleshooting Audio Problems 41 Troubleshooting Software Problems 42 Troubleshooting Problems with Optical Drives and Hard Disks 43 Special considerations for troubleshooting Windows 44...
User Guide - Page 7

... 13 14 Built-in microphone area Built-in IR Emitter (do not block) (selected models only) Bluetooth status indicator TV indicator Volume up Brightness up PC mode / HDMI-in / AV-in switch Camera Hard Disk Drive Indicator WIFI status indicator Volume down Brightness down Novo Vision button Monitor On/Off Attention...
User Guide - Page 13

Connecting the power cord Important information about using the computer Press the power button on the side of the computer to turn on the computer. 8 User Guide
User Guide - Page 14

Hold the computer tightly when you touch these, the indicator lights turn on. Note: The buttons at the bottom of the screen are touch buttons. User Guide 9 When you carry it.
User Guide - Page 15

...installation procedures vary depending on the screen. Swipe in your ISP for ... computer until the Lenovo Rescue System open. Contact your country. Consult...Lenovo Vantage Technology) program, Lenovo's pre-loaded Home PC software. Connecting to the Internet To connect to run on this program, repeatedly press and release the F2 key once turning...site. 10 User Guide To connect your router.
User Guide - Page 16

For any question related to the operating system, please contact Microsoft directly. Using Windows 8 This chapter contains the following topics:  Switching between the main Windows 8 interfaces  The Charms Bar  Shutting down the ...
User Guide - Page 17

... provide new and faster ways to the top right or bottom right corner of the screen, then tap Settings. (If you are using , or quickly switch through your recent apps. To switch from the Start Screen to the Windows desktop, do one of the following : • Swipe in from the Charms Bar. • Move...
User Guide - Page 18

... other system programs There is a fast way to open other system programs. To open the menu, do one of the screen. You can also get online help and support by clicking on your computer. Windows Help and Support If you have a problem with the mouse to ...
User Guide - Page 20

Touch screen instructions This chapter contains the following topics:  Touch Screen Calibration  User Gesture Instructions for the Touch screen  Attentions when using the Touch Screen User Guide 15
User Guide - Page 42

... process will restart. Follow the on the computer until it has completed. Click OK to install the Lenovo drivers and applications. Then select Drivers and Application Installation in the ...is already installed on the Windows desktop or Start screen. Make sure that were shipped with your Lenovo hardware. The system will continue until the Lenovo Rescue System opens, then select ...
User Guide - Page 45

..., press the LCD On/Off button to turn on the monitor. Troubleshooting and problem resolution: 1. If still cannot solve the problem, contact Lenovo Customer Service. Right-click the desktop anywhere except over an icon, then select Screen resolution from the pop-up menu. 2. Problem: Ripple on screen. Right-click the desktop anywhere except over an icon, then...
User Guide - Page 46

... and problem resolution: Touch Screen Calibration: 1. Troubleshooting and problem resolution: • Adjust the Windows volume control - User Guide 41 Troubleshooting and problem resolution: • Check the headphone cable connection - Ensure that the volume is turned up and the sound is not muted. If the problem persists, contact Lenovo Service. Troubleshooting Audio Problems...
User Guide - Page 53

... switches, and certain mechanical parts can obtain one online from the Support Web site at http://support.lenovo.com. 48 User Guide It does not apply to those computer models that... • Power cord Safety information for replacing CRUs Do not open your computer or attempt any repairs before reading the "Important safety information" in this manual applies only to those computer models that...
User Guide - Page 56

...screen from the computer. 3. Place the system on a soft flat surface for help with your computer or in the Hardware Maintenance Manual (HMM) for the computer. Removing the computer cover Attention: Turn... any repairs before removing the cover. Unplug all cables attached to the system and all attached devices. 2. Note: It may be helpful to the Support Web site at: http://support.lenovo.com...
User Guide - Page 65

... all attached devices. 2. Remove any repairs before reading the "Important safety information"...or memory cards) from the drives, shut down the operating system, and turn off the computer and all power cords from the computer and connect the new...to the USB connector at : http://support.lenovo.com To replace the keyboard: 1. Refer to the Support Web site at either side or the rear of the...
User Guide - Page 66

... the Support Web site at: http://support.lenovo.com To replace the power cord: 1. To obtain copies of the Safety and Warranty Guide or HMM, go to "Rear view". 3. Locate the connector for the computer. Disconnect the defective power cord from the drives, shut down the operating system, and turn off the computer...
User Guide - Page 67

... welcome to the information herein; This manual could include technical inaccuracies or typographical errors. The content of the manual, at any questions or comments, contact or visit the Lenovo Web site: Service Web site: http://support.lenovo.com 62 User Guide Carefully read all documents shipped with your computer before you for the first time.
User Guide - Page 68

... may be trademarks or service marks of others. Intel Inside is included. User Guide 63 Trademarks Lenovo and the Lenovo logo, IdeaCentre and IdeaCentre logo are trademarks of Lenovo in the U.S. Microsoft, Windows, and Windows Vista are trademarks of Advanced Micro Devices, Inc. Other company, product, or service names referred to herein or in ...

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