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Lenovo C340 Support Question

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Question posted by daminihjoshi on September 12th, 2014

Error 1962 In C340 All-in-one Desktop Model

Getting Error 1962 : No operating System found freqently in lenovo C340 Al-in-One desktop series. Harddisk is ok.

Current Answers

Answer #1: Posted by TheWiz on September 12th, 2014 7:29 AM
This answer was accepted by the poster of the original question.
TheWiz

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Judging by the fact that it doesn't give the error 100% of the time, I'd say the hard drive is failing. I'd get it checked out by a local repair shop as soon as possible to make sure you don't lose any data.

Related Lenovo C340 Manual Pages

User Guide - Page 2

... the latest safety information. All rights reserved. Note: Pay attention to the Safety and Warranty Guide that you received with this important information. © Copyright Lenovo 2012. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration "GSA" contract, use, reproduction, or disclosure is important that...
User Guide - Page 4

... of the computer 4 Installing the computer stand 5 Computer stand 6 Connecting your computer 7 Connecting the power cord 8 Important information about using the computer 9 Wired keyboard (selected models only 10 Connecting to the Internet 10 Using Windows 8 11 Switching between the main Windows 8 interfaces 12 The Charms Bar 12 Shutting down the computer...
User Guide - Page 6

User Guide 1 Using the Computer Hardware This chapter contains the following topics:  Introduction to the computer hardware  Information on computer connections Note: The descriptions in this chapter might be different from what you see on your computer, depending on the computer model and configuration.
User Guide - Page 7

... indicator Menu button Direction button Built-in IR Emitter is 10 feet. 2 User Guide Front view of the Built-in IR receiver (Only functional on models equipped with a IR receiver module) Attention: The effective range of the computer Attention: Be careful not to block any air vents on the computer.
User Guide - Page 9

Rear view of the computer 9 8 1 2 3 4 56 7 TV tuner connector (selected models only, 2 connectors for Japan) Power connector USB connector HDMI-out connector (selected models only) Air vents TV tuner connector (selected models only, 2 connectors for Japan) Ethernet connector USB connector Security cable slot 4 User Guide
User Guide - Page 15

To learn more about this model of an Ethernet cable (purchased separately) to the network router or broadband modem. Contact your computer, and then connect the other devices. Note: Broadband modem and router installation procedures vary depending on the screen. Your computer has the Lenovo Rescue System installed. Connecting to the Internet To...
User Guide - Page 16

...  Closing an app  Opening other system programs  Windows Help and Support Attention: The Windows 8 operating system is provided by Microsoft Corporation. User Guide 11 For any question related to the operating system, please contact Microsoft directly. Using Windows 8 This chapter contains the following topics:  Switching between the main...
User Guide - Page 17

...the main Windows 8 interfaces Windows 8 comes with two main user interfaces: the Start Screen and the Windows desktop. To switch from the right edge of the screen, then tap Settings. (If you are using a mouse... displayed. • Press the Windows key . Switching between apps Sometimes you want to get back to an app you were just using, or quickly switch through your recent apps. To switch...
User Guide - Page 18

You can also get online help and support by clicking on your computer. Opening other system programs There is a fast way to open other...If you have a problem with the mouse to the bottom left corner of the screen. When the thumbnail appears, right-click with the operating system, see the Windows Help and Support file. Closing an app To close an app, do one of the following: • ...
User Guide - Page 20

... disk drive will be lost, but the content and format of the other partitions of the computer to factory default settings or to install an operating system and back it up with OneKey Recovery, you must format the C: partition in NTFS format and install the...
User Guide - Page 21

...; Administrative Tools → Computer Management → Disk Management, you want to start the operating system. 16 User Guide Repeatedly press and release the F2 key after turning on -screen instructions... Please wait during the recovery process. 4. Follow the on the computer until the Lenovo Rescue System opens, then select OneKey Recovery. Note about the service partition: The files...
User Guide - Page 22

... the prompts. Click OK to install the Lenovo drivers and applications. After starting the procedure, install all of the Lenovo applications and drivers that the Drivers and Application Installation software has been automatically installed before starting the operating system. Do not install software which is already installed on the Windows desktop or Start screen. Method...
User Guide - Page 25

...that the device is properly connected. • If an error message appears on ; If not, press the LCD On/Off button to : • Change the desktop background • Select a screen saver • Select ... options to turn on the monitor. If still cannot solve the problem, contact Lenovo Customer Service. Setting display background and icon properties: 1. This message may help support personnel diagnose ...
User Guide - Page 26

If the problem persists, contact Lenovo Service. Ensure that the volume is turned up and the sound is not muted. Problem: No... - select the speaker icon from the Settings Charm or click the arrow on taskbar to show the hidden icons in Windows desktop mode, then click the speaker icon. Troubleshooting and problem resolution: • Check the headphone cable connection - sound from the...
User Guide - Page 27

Open the Task Manager window by powering the system off or through other drastic means. Perform the instructions displayed to the operating system, and might cause a system-wide malfunction. This is harmful to uninstall the software. 22 User Guide If the program does not have its own ...
User Guide - Page 28

... CD/DVD. Otherwise, continue with a known good CD/DVD such as indicated by the system, is subtracted, the capacity of this type of the operating system. This may account for defects. If the Service partition of 3G - 3 x 1000 x 1000 x 1000/(1024 x 1024 x 1024) ...computer. 5. Further Technical Explanation: The nominal capacity of the hard disk is still no icon, contact Lenovo Service.
User Guide - Page 29

... Windows Record the following information as calculated using this computer model only support the Windows 8 system. 2. b. To open...the two links listed under More to analog before you can also get online help and support by clicking on your saved channel list ...When you have a problem with the operating system, see the Windows Help and Support file. Special considerations for...
User Guide - Page 30

When do I need to install a legacy Windows operating system (any operating system before Windows 8) on the computer, then select Startup → Boot Priority....? The default boot mode for setting boot devices, security, hardware mode, and other preferences. The legacy Windows operating system cannot be installed if you must change the boot mode to change the boot mode? To start the BIOS...
User Guide - Page 33

...include procedures for all parts. Note: Trained service personnel should refer to be used by Lenovo®. It is intended to the Hardware Maintenance Manual (HMM) for parts ordering information....installed. If you can be referred to those computer models that do not have this manual applies only to those computer models that was included with your computer or attempt any ...
User Guide - Page 46

... your computer, or operate the product inappropriately. ...operations performed by copyright laws and rules. Lenovo is protected by Lenovo professional service personnel. You are responsible if you fail to operate... Lenovo products. Declaration Thank you install and use Lenovo's...Lenovo Web site: Service Web site: http://support.lenovo...actual configuration of Lenovo. Carefully read all...

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