Lenovo B560 Support Question

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Question posted by busykari6 on April 10th, 2013

Battery Won't Charge

My B560 model 4330 battery won't charge even when plugged in. What can I do? My laptop was manufactured 11/2012 and just outside manufacture warranty.

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Answer #1: Posted by tintinb on April 10th, 2013 6:20 PM

This answer was accepted by the poster of the original question.

tintinb

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Obviously, there is a problem with the battery of your Lenovo B560 laptop. The only solution to fix this issue is replace the battery with a brand new one because batteries are irrepairable accessories. You can purchase compatible batteries online from the links below.

If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.

Regards,

Tintin

Related Lenovo B560 Manual Pages

Lenovo B560/V560 Hardware Maintenance Manual V2.0 - Page 3

...first 20 Power system checkout 21 Checking the AC adapter 21 Checking operational charging 21 Checking the battery pack 22 Related service information 23 Restoring the factory contents by using OneKey...26 Lenovo V560/B560 27 Specifications 27 Status indicators 29 Fn key combinations 31 FRU replacement notices 32 Screw notices 32 Removing and replacing an FRU 33 1010 Battery pack 34 ...

Lenovo B560/V560 Hardware Maintenance Manual V2.0 - Page 10

...B560 ...charge so that meets the specific service requirement. Most clothing is insulative and retains a charge even when you use coax or connectoroutside shells on these systems. - When working on a double-insulated or battery...is desirable but not necessary. - Grounding requirements Electrical grounding of the ac plug on your body. •• Prevent the part from touching your clothing...

Lenovo B560/V560 Hardware Maintenance Manual V2.0 - Page 24

...Machine type, model number, ...warranty: •• LCD panel cracked from the application of excessive force or from being dropped •• Scratched (cosmetic) parts •• Distortion, deformation, or discoloration of the cosmetic parts •• Plastic parts, latches, pins, or connectors that have been subjected to excessive force, or dropped. 20 Lenovo V560/B560... laptop...

Lenovo B560/V560 Hardware Maintenance Manual V2.0 - Page 25

...the plug of the following power supply checkouts: •• "Checking the AC adapter " on page 21 •• "Checking operational charging" on page 21 •• "Checking the battery pack ...AC adapter and install the charged battery pack. 7. See the following : •• Replace the system board. •• If the problem continues, go to "Lenovo V560/B560" on page 27. ...

Lenovo B560/V560 Hardware Maintenance Manual V2.0 - Page 26

Checking the battery pack Battery charging does not start until the Power Meter shows that less than +11.0 V DC after recharging, replace the battery. 4. After it cools down, reinstall and recharge it from having a shortened life. If the resistance is still not charged, go to the next section. Lenovo V560/B560 Hardware Maintenance Manual Perform operational charging. To get...

Lenovo B560/V560 Hardware Maintenance Manual V2.0 - Page 32

... 802.11 a/b/g/n & WiMax combo • Broadcom/Atheros b/g/n • design ready • BT2.1 + EDR CyberTan/USI, select models • Lenovo A3SL type • Two clicks with Rubber-Dome(V560)/Metal-Dome(B560) and 1 LED indicator • Egistec SS801U (Select models only) • 1.3M pixels (V560) • 0.3M pixels (B560) • 48WH, 6 cell cylindrical Li-ion Battery •...

Lenovo B560/V560 Hardware Maintenance Manual V2.0 - Page 34

... is turned on battery power with the remaining power between 5% and 20% of its capacity. Sudden physical shock could cause drive errors. To enable or disable the numeric keypad, press the Num Lock key. To enable or disable Caps Lock mode, press the CapsLk key. White: System is being charged with the...

Lenovo B560/V560 Hardware Maintenance Manual V2.0 - Page 37

...any computer unless you have made sure that all power cords from electrical outlets, remove the battery pack, and then disconnect any FRU, review "FRU replacement notices" on page 67. ...failing FRU. Before touching it in the direction as shown in the figure. 7. Lenovo V560/B560 Removing and replacing an FRU This section presents exploded figures with one hand or using an ...

Lenovo B560/V560 Hardware Maintenance Manual V2.0 - Page 38

Lenovo V560/B560 Hardware Maintenance Manual 1010 Battery pack DANGER Only use the battery specified in the direction shown by arrow 3. 1 3 2 When installing: Install the battery pack along the slide rails of battery pack Unlock the battery release lever 1. Figure 1. Removal steps of the slot. Any other battery could ignite or explode. Holding the battery release lever in the...

Lenovo B560/V560 Hardware Maintenance Manual V2.0 - Page 39

Lenovo V560/B560 1020 Dummy card For access, remove this FRU: •• "1010 Battery pack" on page 34 Figure 2. Removal steps of dummy cards Remove the dummy card in the direction shown by arrows 1 2. 1 2 35

Lenovo B560/V560 Hardware Maintenance Manual V2.0 - Page 40

Removal steps of HDD/Memory/Mini PCI Express Card slot compartment cover Loosen five screws 1, but do not remove them. 1 1 1 1 1 2 36 Lenovo V560/B560 Hardware Maintenance Manual 1030 Hard disk drive(HDD)/Memory/Mini PCI Express Card slot compartment cover For access, remove this FRU: •• "1010 Battery pack" on page 34 Figure 3.

Lenovo B560/V560 Hardware Maintenance Manual V2.0 - Page 41

... 1 and pull the tab up in suspend mode. The hard disk drive is attached firmly. 37 Lenovo V560/B560 1040 Hard disk drive For access, remove these FRUs in order: •• "1010 Battery pack" on page 34 •• "1030 Hard disk drive(HDD)/Memory/Mini PCI Express Card slot compartment...

Lenovo B560/V560 Hardware Maintenance Manual V2.0 - Page 42

Lenovo V560/B560 Hardware Maintenance Manual 1050 Optical drive For access, remove this FRU: •• "1010 Battery pack" on page 34 Figure 4. Pull the optical drive out in the direction shown by arrow 3. 1 Step 1 Screw (quantity) M2 × 6 mm, flat-head, nylok-...

Lenovo B560/V560 Hardware Maintenance Manual V2.0 - Page 44

wireless LAN card in some models may have 3 cables in the direction shown by arrows. Step 2 Screw (quantity) M2 × 2.5 mm, flat-head, ...with your fingers and gently unplug them in step 1. Notes: wireless LAN card has 2 cables in order: •• "1010 Battery pack" on page 34 •• "1030 Hard disk drive(HDD)/Memory/Mini PCI Express Card slot compartment cover" on page 36 ...

Lenovo B560/V560 Hardware Maintenance Manual V2.0 - Page 48

... of keyboard bezel Remove four screws 1, twelve screws 2 and three screws 3 on page 42 Figure 9. Lenovo V560/B560 Hardware Maintenance Manual 1090 Keyboard bezel For access, remove these FRUs in order: •• "1010 Battery pack" on page 34 •• "1030 Hard disk drive(HDD)/Memory/Mini PCI Express Card slot...

Lenovo B560/V560 Hardware Maintenance Manual V2.0 - Page 52

Lenovo V560/B560 Hardware Maintenance Manual 1100 System board Important notices for handling the system board: When handling the system board, bear the following in order: •• "1010 Battery pack" on page 34 •• "1020 Dummy card" on page 35 •• "1030 Hard disk drive(HDD)/Memory/Mini PCI Express...

Lenovo B560/V560 Hardware Maintenance Manual V2.0 - Page 55

... guides in order: •• "1010 Battery pack" on page 34 •• "...8226; "1090 Keyboard bezel" on page 44 •• "1100 System board" on page 48 Figure 11. Tension could cause the cables to any tension. Remove two screws 2. 2 1 1 2 1 Step...assembly. Route the LCD cable along the cable guides. Lenovo V560/B560 1110 LCD unit For access, remove these FRUs in the direction...

Lenovo B560/V560 Hardware Maintenance Manual V2.0 - Page 57

... assembly and heat sink assembly Note: Detach the fan connector in order: •• "1010 Battery pack" on page 34 •• "1020 Dummy card" on page 35 ••... "1090 Keyboard bezel" on page 44 •• "1100 System board" on page 48 Figure 12. Lenovo V560/B560 1120 Fan assembly and Heat Sink assembly For access, remove these FRUs in the direction shown by arrow 1. 1 When...

Lenovo B560 User Guide V1.0 - Page 12

... jack of the computer firmly. 3 Plug the power cord into an electrical outlet. „ Turning on the computer Press the power button to an electrical outlet. When the computer is first used. The battery is automatically charged while the computer is not fully charged at purchase. Installing the battery pack Refer to the supplied Setup...

Lenovo B560 User Guide V1.0 - Page 33

.... 29 Fail to restore system partition to help solve or identify your system partition (C drive). Chapter 5. The battery does not charge. • For details, see "Chapter 4. then turn on page 24. Turn off the a fully charged battery. A hard disk drive problem The hard disk drive does not work. • In the Boot menu in...