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LG 50PK550 Support Question

LG 50PK550 Support Question

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Question posted by BillGriffin3 on June 16th, 2015

This Function Is Not Available Now

My LG 50PK550 (plasma TV) flashes the message "This function is not available now." after the TV has been on for 30-45 minutes. Unplugging the TV for approximately 30 seconds then plugging it in again eliminates the problem for the rest of the evening; however, the message flashes on again the next day. LG Customer Support doesn't seem to have be able to eliminate the problem. Will a firmware update work? Is one available? How do I update my firmware?

Current Answers

Answer #1: Posted by TechSupport101 on June 16th, 2015 8:14 PM
This answer was accepted by the poster of the original question.
TechSupport101

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This may be caused by sticky remote keys but the main board can be behind the message flashing in extreme cases. Read more on this here.

Related LG 50PK550 Manual Pages

Owner's Manual - Page 1

OWNER'S MANUAL PLASMA TV Please read this manual carefully before operating your set and retain it for future reference. 42PJ250 50PJ250 50PK250 60PK250 60PK280 60PK290 42PJ340 50PJ340 42PJ350 50PJ350 50PK350 50PK340 50PK540 60PK540 P/NO : SAC34173302 (1007-REV03) 42PJ550 50PJ550 50PK550 60PK550 42PJ350C 50PJ350C 50PK550C 60PK550C www.lg.com
Owner's Manual - Page 2

...flash... the receiver is no guarantee that to radio or television reception, which can radiate radio frequency energy and, if...equipment and receiver. - Consult the dealer or an experienced radio/TV technician for a Class B digital device, pursuant to the ... harmful interference to an outlet on a circuit different from LG Electronics. However, there is connected. - Any changes or modifications...
Owner's Manual - Page 8

...Using a sophisticated algorithm, the LG processes picture quality elements including ...the TV for an extended period, it 's surroundings, more hours for Plasma)....television, HDTV formats include 1080i and 720p resolutions. IMPORTANT INFORMATION TO PREVENT "IMAGE BURN / BURN-IN" ON YOUR TV SCREEN I This feature is not covered under license from Dolby Laboratories. Image burn is not available...
Owner's Manual - Page 16

... COVER (Fix a Guide to protect the screen from damage. 2 Loose the bolts from TV. (42/50PJ250, 50PK250, 42/50PJ340, 42/50PJ350, 50PK350, 50PK340, 50PK540, 42/50PJ550, 50PK550, 42/50PJ350C, 50PK550C) (60PK250, 60PK540, 60PK550, 60PK280, 60PK290, 60PK550C) 3 Detach the stand from TV. x 4 M4x28 x 5 M4x30 Protection Cover After removing the stand, install the included protection...
Owner's Manual - Page 19

...included with the VESA standard screw specifications. G Do not use an LG brand wall mount when mounting the TV to a wall. G When purchasing our wall mount kit, a detailed...differ depending on . Model VESA (A * B) A Standard Screw Quantity B Wall Mounting bracket (sold separately) 50PK550, 42/50PJ340 42/50PJ350, 42/50PJ250 50PK250, 50PK340, 400 * 400 M6 50PK350, 50PK540, 42/50PJ550,...
Owner's Manual - Page 34

...E 1 MENU 2 ENTER 3 ENTER 4 ENTER 5 ENTER Select PICTURE. I Position: This function is to adjust picture to left/right and up/down as you to minimize any horizontal noise...of characters. 34 Position G Size Phase Reset Move MENU Prev. I S i z e: This function is not clear after auto adjustment and especially if characters are still trembling, adjust the picture phase manually. Select...
Owner's Manual - Page 39

...We recommend setting the TV to "Home Use" mode for choosing LG Next Step2. Factory defaults are set the essential items for viewing the TV for use this TV at home. Thank you...Store Demo Home Use Select [Home Use] to preset instore mode after 5 minutes. I "Store Demo" Mode is "Home Use". WATCHING TV / CHANNEL CONTROL Step1. Step3. Language Selecting Language English Español Fran...
Owner's Manual - Page 43

... Run Auto Tuning. 5 BACK Return to run this function if you set up in memory on the broadcasting signal environment. I Memorizes all channels available through antenna or cable inputs, and stores them in the LOCK Menu to change your residence or move the TV. I The TV will ask for a password if parental control has...
Owner's Manual - Page 53

... SIMPLINK, an HDMI cable over Version 1.3 with *CEC function should be used. (*CEC: Consumer Electronics Control). I Disc playback: Control connected AV devices by pressing the , ENTER, G, A, l l, FF and GG buttons. When multiple discs are available, the titles 1 of discs are turned off the TV, all devices: When you to select one of the...
Owner's Manual - Page 87

... Caption/Text, if provided by the broadcaster. 87 This function is only available when Caption Mode is programmed to help people with hearing loss watch TV. OPTION Language Input Label SIMPLINK Key Lock Caption Demo Mode... black frame and almost cover the entire screen; usually messages provided by the broadcaster, would be available for the words that scroll across the bottom of the...
Owner's Manual - Page 88

... ENTER Select O n. 4 Select C C 1-4, Text1-4, or Service1 - 6. 5 BACK Return to TV viewing. OPTION Language Input Label SIMPLINK Key Lock Caption Demo Mode ISM Method Set ID Initial Setting Move ... Broadcasting System Captions Choose the language you want the DTV/CADTV Captions to appear in only available when Caption Mode is set On. Other Languages can be chosen for digital sources only if...
Owner's Manual - Page 89

This function in only available when Caption Mode is provided at the bottom of the screen, use it to your screen. I Text Color: Choose a color for the text color. Return to TV viewing. 89 I Bg (Background) Color: Select a background color. A preview icon is turned On. I Text Opacity: Specify the opacity for the text. SOUND...
Owner's Manual - Page 94

.... The Parental Control Function (V-Chip) is to block specific...TV movies : I TV-G (General audience) I TV-PG (Parental guidance suggested) I TV-14 (Parents strongly cautioned) I TV-MA (Mature audience only) I TV-Y (All children) I Enter the password as requested. Set ratings and categories to block specific channels, ratings and other viewing sources. Most television programs and television...
Owner's Manual - Page 103

... Downloadable Rating Input Block Humor Sport Cruelty Language Sadness Genre Age E Close E I Based on rating table, your TV's OSD (On Screen Display) may differ slightly from what is available only for digital channels. Select desired option and block it. 6 BACK Return to TV viewing. This function operates only when TV has received Region5 Rating data.
Owner's Manual - Page 106

...plug another channel. I Install new batteries. *This feature is set ? I Ensure that the correct remote operating mode is not available for 15 minutes. I Are the video cables installed properly? The problem may be with the broadcast. The problem... any function to see if there is muted during the product startup process. The remote control doesn't work I TV will ...
Owner's Manual - Page 107

... in menu option. No output from one of range I Check the signal cable. I Sound muted? The audio function does not work. I Use normal MP3 file. *This feature is not available for all models. The problem may result in PC mode. (Only PC mode applied) The signal is unstable I Adjust resolution, horizontal frequency, or...
Owner's Manual - Page 109

...Television System Program Coverage External Antenna Impedance Environment condition Operating Temperature Operating Humidity Storage Temperature Storage Humidity 50PK550, 50PK550C (50PK550-UD, 50PK550C-UD) (50PK550-UE) 1171.4 mm x 786.2 mm x 309.7 mm (46.1 inch x 30... (68.3 lb) 49.5 kg (109.1 lb) 28.6 kg (63.0 lb) 45 kg (99.2 lb) 42PQ20 50PS30 50PQ20 50PS60 AC 100-24420PQV3~050 / 60 Hz ...
Owner's Manual - Page 118

...45, ATSC cable: 01~87 Data 01 & 02: Major Channel Number Data 01: High byte Data 02: Low byte Two bytes are available for NTSC. OSD Select (Command: k l) To select OSD (On Screen Display) on the TV...for the Major and Minor, normally only the second byte is not required when sending a command....Command: j q) To control the low energy function on/off 01: Energy Saving: Minimum 02...
Specification - Page 1

...an eye for fast action. The 600Hz refresh rate virtually eliminates motion blur. Double the detail. This stunning picture is a plasma that anyone would want in the first place. With ... it a TV? No more stunning colors and deeper blacks than you have a TV that will impress. The Mega Contrast ratio of streaky action or unclear plays during the game? PLASMA TV 50PK550 50" Class...
Specification - Page 2

...Power Voltage, Hz 100V ~ 240V, 50/60Hz On Mode (Average) TBD Standby Mode PLASMA TV 50PK550 Panel SPECIFICATION Screen Size 50" Class (50.0" diagonal) Resolution 1920 x 1080p Dynamic Contrast...™ (HDMI CEC) • Language 3 (English/Spanish/French) LGusa.com LG Electronics U.S.A., Inc. 1000 Sylvan Avenue Englewood Cliffs, NJ 07632 Customer Service and Technical...

LG Knowledge Base Results

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  • Television: Firmware Updates - Download Instructions - LG Consumer Knowledge Base
    ... and Netcast Widgets. To update Network using a TV with networking capabilities and internet, updates occur as these become available. Article ID: 6439 Last updated: 28 Dec, 2009 Views: 16299 DVD Player (Combo/Recorder) Television: Noise/Humming/Popping Problem Audio issue with a wired connection. Firmware is updated. To help prevent error message and other updates that will appear as...
  • Washing Machine: PF and other error codes - LG Consumer Knowledge Base
    ...combo models. Unplug the power cord, wait for on my LG washer? If the same problem happens again, close the water taps. After 10 seconds, plug it .. Article ID: 6333 Last updated: 12 Jan...the stain cycle option for 10 seconds, plug the washer back in and attempt to clear the error by a faulty thermistor. A washer that the unit is working due to an external disturbance like...
  • How do I use my LG remote to control other devices? - LG Consumer Knowledge Base
    ... control the external device. Article ID: 6456 Last updated: 24 Mar, 2010 Views: 4572 Television remote control not working LG TV Quick Setup Guide Also listed in your product does not contain this case, press the DVD key). As an example, below are available at the LG customer support site . If the code you were supplied...

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