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LG 37LG500H Support Question

LG 37LG500H Support Question

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Question posted by bjamdraps on January 27th, 2016

Screen Goes Off And All Buttons Stop Working

My 37LG500H sreen will shut off after random amounts of time, after I unplug it then replug it it'll turn on and work just fine. While the screen is off the sound will still come through but I cannot change channel volume or turn off via buttons. I have to unplug it. I can't find any faulty capacitors, should I replace the motherboard or main power? What's a logical next step?Thanks.

Current Answers

Answer #1: Posted by TommyKervz on January 27th, 2016 8:19 PM
This answer was accepted by the poster of the original question.
TommyKervz

Member since:
January 10th, 2013

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This could be software related issues Please try LG online Chat , Email , or Call services for assistance.


Hope that is helpful.
Kervz at www.satechhelp.co.za

Related LG 37LG500H Manual Pages

Owners Manual - Page 29

When connecting with using the INPUT button on the remote control. ■ If ...AUDIO AV IN 1 VIDEO SPEAKE OUT 8 NOTE G If you connect both Video and S-Video at the same time. CAUTION G Do not connect to the S -VIDEO input on the set . 2. How to use ■...Video cables, only the S-Video will work. 27 How to the AUDIO input jacks on the set . ( ) When connecting with using the...
Owners Manual - Page 32

...work if a HDMI to DVI Cable is separate. G Avoid keeping a fixed image on your TV. G Check the image on the screen ...for Horizontal and Vertical frequencies is in HDMI1-PC mode. G The synchronization input form for a long period of the PC graphic card. If noise is present, change the PC output to another resolution, change the PC graphic card or consult the manufacturer of time...
Owners Manual - Page 34

...2-2, etc. PIP CH + PIP INPUT EZ PIC EZ SOUND SWAP INFO CC EXIT MENU RATIO SAP ENTER VOL TIMER...button - (DASH) Used to the last channel viewed. G p.42 VCR/DVD Control video cassette recorders or DVD players. POWER Turns your TV or any other programmed equipment on or off mode. Adjusts brightness on mode. TV INPUT In AV 1-2, Component, RGB, HDMI1/DVI, and HDMI2 input sources, screen...
Owners Manual - Page 35

... your TV turns off . G p.62 (*In DTV/CADTV mode G p.63) THUMBSTICK Navigate the on the back side and install the batteries matching correct polarity (+ with new ones. ■ Close cover. 33 VOLUME UP Increase/decrease the sound level. /DOWN TIMER Select the amount of the screen. INFO Display information at the top of time before...
Owners Manual - Page 37

... or button to display the SETUP SETUP VIDEO AUDIO TIME OPTION SCREEN LOCK EZ Scan Manual Scan Channel Edit DTV Signal Channel Label VIDEO SETUP VIDEO AUDIO TIME OPTION SCREEN LOCK ... VIDEO EZ SoundRite AUDIO EZ Sound TIME Balance 0 OPTION TV Speakers SCREEN LOCK WATCHING TV / CHANNEL CONTROL LOCK For USA SETUP VIDEO AUDIO TIME OPTION SCREEN LOCK Lock System Set Password Block...
Owners Manual - Page 38

.... 3 Press the ENTER button to the EZ scan screen. 2 SETUP VIDEO AUDIO TIME OPTION SCREEN LOCK EZ Scan Manual Scan Channel Edit DTV Signal Channel Label G Processing EZ scan... LOG 9 Found Channel(s) 4 Next MENU Prev. 3 36 A password is required to gain access to EZ Scan menu if the Lock System is turned on the channel...
Owners Manual - Page 39

...TIME OPTION SCREEN LOCK EZ Scan Manual Scan Channel Edit DTV Signal Channel Label G Channel Type Number ANALOG 2 SETUP VIDEO AUDIO TIME OPTION SCREEN... LOCK EZ Scan Manual Scan Channel Edit DTV Signal Channel Label 2 Channel Type Number D E ANALOG G 2 ANALOG 2 Press to the previ- WATCHING TV / CHANNEL CONTROL 1 Press the MENU button and then use D or E or or button...
Owners Manual - Page 40

... Edit G 4-0 TIME DTV Signal 6-0 OPTION Channel Label 9-0 SCREEN 11-0 LOCK 13-0 14-0 E SETUP VIDEO AUDIO TIME OPTION SCREEN LOCK EZ Scan ...button to select channel and then use the ENTER button to add or delete it. 5 Press EXIT or RETURN button to return to TV viewing or press MENU button to return to the small window at the top-left corner of the screen. Once a channel is turned...
Owners Manual - Page 41

... when the input signal is DTV or CADTV. 1 Press the MENU button and then use D or E or or button to select the SETUP menu. 2 Press the G or button and then use D or E or or button to experience picture degradation. SETUP VIDEO AUDIO TIME OPTION SCREEN LOCK EZ Scan Manual Scan Channel Edit DTV Signal Channel Label...
Owners Manual - Page 42

... menu. 2 Press the G or button and then use D or E or or button to select Channel Label. 3 Press the G or button and then use D or E or or button to select a channel to label. 4 Press the G or button and then use D or E or or button to the previous menu. SETUP VIDEO AUDIO TIME OPTION SCREEN LOCK EZ Scan Manual Scan...
Owners Manual - Page 43

... select the input source for the sub picture. Use the PIP INPUT button to be shown on the TV screen at the same time. PICTURE CONTROL WATCHING DW (DOUBLE WINDOW) Double Window mode splits the screen into two images, allowing two picture sources to select the input source for the sub picture. Each press...
Owners Manual - Page 45

...16:9 16:9) Set By Program Set By Program 4:3 Choose 4:3 when you want to fill the entire screen. 16:9 43 When you receive an analog picture with a 4:3 aspect ratio on your 16:9 TV, .... ■ RGB-PC/DVI-PC input source use 4:3 or 16:9 aspect ratio. 1 Press the RATIO button repeatedly to select the desired picture format. ■ You can also adjust Aspect Ratio in a linear proportion ...
Owners Manual - Page 47

... Color Temperature XD Advanced Reset SETUP VIDEO AUDIO TIME OPTION SCREEN LOCK EZ Picture G Color Temperature XD Advanced Reset Daylight Normal Night time User 1 User 2 PICTURE CONTROL 45 PRESET ...as below(Except 42PG60C, 42PG65C models): Daylight, Normal, Night Time, User1, and User2 (your own settings). 2 Press the EXIT or RETURN button to save and return to TV viewing. ■ You...
Owners Manual - Page 54

... reset all the Video menu options to their original factory preset values. 1 Press the MENU button and then use D or E or or button to the previous menu. 1 SETUP VIDEO AUDIO Aspect Ratio Caption/Text Caption Options TIME Language OPTION ISM Method SCREEN LOCK Low Power Set ID G Off On 23 52 SETUP VIDEO AUDIO...
Owners Manual - Page 69

... standby mode for the On-Timer to the previous menu. ing or press MENU button to return to work. SETUP VIDEO AUDIO TIME OPTION SCREEN LOCK Auto Clock Manual Clock Off Timer On Timer Auto Off 1 SETUP VIDEO AUDIO TIME OPTION SCREEN LOCK Auto Clock Manual Clock Off Timer On Timer Auto Off G Off On 6 : 30...
Owners Manual - Page 73

.... The Phase, Clock functions work in the following mode: RGB-PC mode. 1 Press the M E N U button and then use D or E or or button to select the SCREEN menu. 2 Press the G or button and then use D or E or or button to select Manual config.. 3 Press the G or button and then use D or E or or button to select Phase, Clock, H-position...
Owners Manual - Page 74

... function works in the following mode: RGB-PC mode. tion. 4 Press EXIT or RETURN button to return to the previous menu. SETUP VIDEO AUDIO TIME OPTION SCREEN LOCK Auto config. Manual config. XGA Mode Reset 1 SETUP VIDEO AUDIO TIME OPTION SCREEN LOCK Auto config. XGA Mode Reset G 1024 x 768 1280 x 768 1360 x 768 1366 x 768 23 SCREEN...
Owners Manual - Page 82

No picture &No sound ■ Check whether the product is any function to see if there is turned on some channels ■ Station or cable product experiencing problems, tune to receive weaker station. ■ Check for local interference such as an electrical appliance or power tool. APPENDIX TROUBLESHOOTING The operation does not work . The...
Owners Manual - Page 83

... the product is turned on background & Horizontal Noise & Incorrect position ■ Work the Auto configure or adjust clock, phase, or H/V position. (Option) Screen color is out of the speakers Unusual sound from one of ...The audio function does not work. Picture OK & No sound ■ Press the VOL or VOLUME button. ■ Sound muted? Press MUTE button. ■ Try another channel.
Owners Manual - Page 86

... from step 2. 3 Enter the appropriate code from the code table on the following pages. When pressing the button, the light blinks at the same time for 20 seconds, the light on the mode button will be turned off and it responds properly the remote control need not be programmed to operate most remote-controllable...

LG Knowledge Base Results

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  • Cleaning your Plasma/LCD TV Screen - LG Consumer Knowledge Base
    ... grayed out What is located around the screen and panels. Step 2 : Wipe the surrounding area of the screen with the damp cloth. If there is a significant amount of the screen. Do not use any cleaning products that dust and dirt has not built up over time. Harsh cleaners containing certain  Clean the lens that detects the...
  • NetCast Network Install and Troubleshooting - LG Consumer Knowledge Base
    ...changes in the speed of time, so the movies have Wifi, but you can see your network using NetCast. 6) A quick test is plugged in the Netflix application. display screen...Turn off any security settings on the Netflix ready device...power... losing time Cable Card not recognized Television: Not changing Channels How do...HDTV? If the Quick Setup doesn't work fine... says it just can 't connect...
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    ..., native, variable 1, variable 2, or variable 3) 5 Press SELECT on the front panel to confirm your selection of the output resolution. e.g., The ouput resolution is changed to work with Different Devices Formatting the Display Output for LST-3410A HDTV Connection Receivers Correcting the Aspect Ratio for HDTV Various Connections for LST-3410A Programming the LST-3410A Remote...

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