Konica Minolta bizhub C554e Support Question
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Question posted by lotsdesol2 on August 19th, 2015
What Does Error Deletion Mean When Printing?
Current Answers
Answer #1: Posted by TechSupport101 on August 19th, 2015 8:16 PM
Which requires you check the following:
1) Is the [WebDAV Scan] screen of the PageScope Mobile application closed while the WebDAV scan is being executed?
If you close the [WebDAV Scan] screen, the data will not be transferred.
Please do not close the [WebDAV Scan] screen until the process has been completed.
2) Is the Multifunction Printer and the PageScope Mobile on the same network?
Please check the Multifunction Printer's IP Address and the IP Address that is displayed in the [WebDAV Scan] screen.
If the network number of the IP Address is not the same, connections cannot be made.
This phenomenon will occur if you are using a Wireless LAN Access Point in Router Mode.
To prevent this from happening, use the Wireless LAN Access Point in Bridge Mode and make sure that the Wired and Wireless LANs (connected to the Multifunction Printer) are on the same Network.
Please do resubmit confirming the error message received and we'll try and assist further.
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