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Konica Minolta bizhub C364e Support Question

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Question posted by pat17265 on April 29th, 2013

Bizhub C364

is telling me tray 3 can not be used

Current Answers

Answer #1: Posted by rickmiale on July 10th, 2014 6:30 AM
rickmiale

Member since:
July 10th, 2014

Points: 0
100
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Our rep told us to turn the power off then on again. We've had one of these for a few weeks and it does it every few days - it's rather annoying.

If you open the paper tray it looks like the center guide (orange) could trigger this message if it's out of alignment.

Related Konica Minolta bizhub C364e Manual Pages

PageScope Authentication Manager User Manual Version 2.3 - Page 2

...Authentication Manager 1-1 1.2 General setup operation 1-2 1.2.1 Server settings 1-2 1.2.2 Setting up the device 1-2 2 Basic operations 2.1 Logging on to Enterprise Suite 2-1 2.2 Basic operations 2-2 2.2.1... the import result 3-16 3.1.13 Importing from a device 3-18 Selecting a device to be imported 3-18 Selecting a user to be imported 3-20 3.1.14 Checking the import result...
PageScope Authentication Manager User Manual Version 2.3 - Page 3

... 3-41 3.3.7 Importing from a file 3-41 3.3.8 Creating a file to be imported 3-43 3.3.9 Creating a deletion file 3-47 3.3.10 Checking the import result 3-48 3.3.11 Importing from a device 3-50 Selecting a device to be imported 3-50 Selecting the account to be imported 3-52 3.3.12 Checking the import result 3-53 3.3.13 Exporting data 3-54 3.4 Account Track Counter...
PageScope Authentication Manager User Manual Version 2.3 - Page 4

... a function permission 3-63 3.6.1 Setting by User 3-63 Setting by User page 3-63 Setting by User (by Device) page 3-66 3.6.2 Setting by Account Track 3-69 Setting by Account Track page 3-69 Setting by Account Track (by Device) page 3-72 3.6.3 Function permission operations 3-75 Giving priority to Setting by User 3-75 Giving priority to...
PageScope Authentication Manager User Manual Version 2.3 - Page 5

3.10 Specifying an external server 3-94 3.10.1 Registering a new server 3-95 3.10.2 Editing a server 3-102 3.10.3 Deleting a server 3-102 3.11 Managing a specific device 3-103 3.11.1 Editing device settings 3-104 3.11.2 Function Permission Setting for Public User 3-110 3.11.3 SSFC Authentication Settings 3-111 3.11.4 Specifying a list (User name 3-112 Displaying a user template ...
PageScope Authentication Manager User Manual Version 2.3 - Page 6

... pages for a user is greater than the reserved number of printable pages when a user uses the device 3-150 If the residual number of pages by a user is smaller than the reserved number of printable pages when a user uses the device 3-151 If the residual number of pages by a user group is greater than the...
PageScope Authentication Manager User Manual Version 2.3 - Page 7

... 3-155 3.25.6 License and authentication 3-155 4 Setting by Purpose 4.1 Performing device authentication using Authentication Manager 4-1 Performing device authentication 4-1 4.2 Restricting available device functions by user group or user ....... 4-2 Restricting device functions 4-2 4.3 Switching available functions between devices in the account track to which a user belongs and...
PageScope Authentication Manager User Manual Version 2.3 - Page 8

4.11 Performing counter management by job or work besides user 4-11 5 Troubleshooting 5.1 Problems on Device Management 5-1 5.2 Problems on User Import 5-2 5.3 Problems on Authentication 5-3 Authentication Manager vii
PageScope Authentication Manager User Manual Version 2.3 - Page 9

... in order for centrally managing devices, such as multifunctional peripherals, on Device Manager. Device Manager must be installed in a Web browser, Authentication Manager can manage accounts, users and external servers used by the network devices, total copies and prints, and apply specified function limitations. About this product Authentication Manager is an application that runs on the...
PageScope Authentication Manager User Manual Version 2.3 - Page 10

... Gateway for Biometric Authenti- KONICA MINOLTA PageScope Enterprise Suite Enterprise Suite KONICA MINOLTA PageScope Web Connection Web Connection KONICA MINOLTA PageScope Net Care Device Manager Device Manager KONICA MINOLTA PageScope Authentication Man- Abbreviation of product names This manual describes product names with the following abbreviations. cation Manager cation Manager...
PageScope Authentication Manager User Manual Version 2.3 - Page 11

... is a registered trademark or trademark of their respective companies. ! All other countries. Detail The dialog boxes that appear on your computer, depending on the installed devices and specified settings. Copyright © 2007 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. All rights reserved. Microsoft, Active Directory, Excel, SQL Server and Windows are either trademarks...
PageScope Authentication Manager User Manual Version 2.3 - Page 12

Authentication Manager 1-1 Accounts, users and external servers used by registering function permission templates and configuring settings. In addition, permissions can be applied to the functions available to "Authentication Manager" on page 3-1. For details, refer to users by the network devices can be managed, and copies and printouts can be totaled. Introduction 1 1 Introduction...
PageScope Authentication Manager User Manual Version 2.3 - Page 13

...Manager, configure settings in the following order. 1.2.1 Server settings Log on using an external server, register the name of the external server. (page 3-94) • Device Management: Determine the devices that cannot be found automatically. • Device Management Settings: From the found devices, specify the devices to be specified. (page 3-103) • E-mail Server Settings: Select...
PageScope Authentication Manager User Manual Version 2.3 - Page 14

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PageScope Authentication Manager User Manual Version 2.3 - Page 15

...Basic operations 2 2.2 Basic operations The basic operation of copies and printouts are totaled for Authentication Manager. For details, refer to the "Device Manager User's Guide". Manage accounts, users, and external servers used by registering function permission templates and configuring settings. The number of Authentication Manager is described below. 2.2.1 Top Menu page 1 2 3 4 No...
PageScope Authentication Manager User Manual Version 2.3 - Page 20

... page is displayed when the license for Gateway for Biometric Authentication Manager is used for authentication, "Home" cannot be specified for the device, the following parameters. - User Group Name - Displays the account track information of the user. The device supports the use "Home" (send the scanned data to the Home address) for the following...
PageScope Authentication Manager User Manual Version 2.3 - Page 22

... account name to synchronize from the drop-down list. 2 E-mail Address Home Max. Authentication Manager 3-5 For confirmation, type in to a device. Selecting "OFF" does not authenticate the user. not be specified using an external server, select the appropriate external server from the drop-down list. When you do not manage the upper...
PageScope Authentication Manager User Manual Version 2.3 - Page 23

...server" on page 3-94. - Authentication Manager 3-6 The maximum number of Use Boxes". % Specify the settings necessary for example, single-byte katakana characters)...- Special single-byte characters (for registering the user, and then click the [Apply] button. - of use boxes that names (such as Public, BoxAdmin or Admin), which can be registered as double-byte characters. ...
PageScope Authentication Manager User Manual Version 2.3 - Page 26

... then click the [OK] button to import user information. Select this option to import user information from a specified device. Import from a device Select this option to import user group and user information from the exter- The user is deleted. 3.1.8 Importing data...from file Select this button to delete the template. Data can be imported using one of the following options.
PageScope Authentication Manager User Manual Version 2.3 - Page 28

...a new file. To save data, set the file format to "Editing an exported file" on using Registration Tool, refer to open the saved file, and save it as a new file. - ...card type and IC card ID) or biometric authentication information (biometric unit No., biometric information device name, biometric information type and biometric information), create an import file with Enterprise Suite. ...
PageScope Authentication Manager User Manual Version 2.3 - Page 116

... device (Example: user01) In this case, select the "Use Authentication Search Base and Discovery Attribute for LDAP depending on whether this setting is selected) 2 Reminder The authentication account must be used...ou1,dc=domain1,dc=example,dc=com) - User name typed in a prefix when using the full path for authentication" check box, and then specify authentication search base and ...

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