Question posted by theodros1420 on August 3rd, 2022

Error Code C 2163

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Answer #1: Posted by Technoprince123 on August 3rd, 2022 4:47 AM
This answer was accepted by the poster of the original question.
Technoprince123

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Please response if this answer is acceptable and solw your problem thanks
Answer #2: Posted by SonuKumar on August 3rd, 2022 8:10 AM
SonuKumar

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May 9th, 2021

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  • Code: C2163
  • Description:PC charge (K) malfunction R26; When electrostatic charge output is ON, electrostatic charge leak detection system continues to detect leaks for a predetermined period of time. In this case, C2164 is displayed at the first detection and then after the trouble is reset, a leak IU identification process is executed. Then the trouble code corresponding to the IU color is displayed.
  • Causes:Imaging unit High voltage unit/1 (HV1) Printer control board (PRCB)
  • Remedy:1 Check the imaging unit for proper connection and correct as necessary. - - 2 Check the HV1 connector for proper connection and correct as necessary. - - 3 Check the PRCB connector for proper connection and correct as necessary. - - 4 Change IU - - 5 Change HV1 - - 6 Change PRCB


Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.

Regards,
Sonu
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