Get support for Kodak I1310 - Document Scanner

Kodak I1310 Support Question

Kodak I1310 Support Question

Find answers below for this question about Kodak I1310 - Document Scanner.
Need a Kodak I1310 manual? We have 1 online manual for this item!
Question posted by courtdocs on May 15th, 2017

Please Help.

red light indicator will not go off and scanner will not function.

Current Answers

Answer #1: Posted by Odin on May 15th, 2017 8:36 AM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,690
1,100
points
1. See if an error code appears in the Function window. If so, see https://www.manualslib.com/manual/288023/Kodak-I1220-Plus.html?page=39#manual for instructions.

2. If there's no error code, examine the various Problems beginning in the manual at https://www.manualslib.com/manual/288023/Kodak-I1220-Plus.html?page=37#manual, and take the indicated steps.

3. If there's still no solution, you'll have to consult Kodak. Use the contact information here--https://www.contacthelp.com/kodak/customer-service.




Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Related Kodak I1310 Manual Pages

User Manual - Page 2

...provide the catalog number of supporting 5.5 kg (12 lbs). • Do not install the scanner in a location subject to dust, humidity or steam. Failure to malfunction. • Material ...or service; European Union This symbol indicates that are available for supplies and catalog numbers. This may cause electrical shock or fire. • The scanner requires a dedicated power outlet. Using ...
User Manual - Page 5

.... The information in this guide is Smart Touch functionality which allows you to tilt the scanner body and position the input and output trays in the box 1-3 Scanner components 1-4 The Kodak i1200/i1300 Plus Series Scanners are compact document scanners perfect for the Kodak i1200/i1300 Plus Series Scanners. All scanner models have a feature that allows you to...
User Manual - Page 6

The Scanning Setup Guides explain how to use Smart Touch functionality. This guide is also available: • Installation Guide - provides... adds scanning capability for exception documents up to 8.5 x 11-inch (A4) size paper to this guide close to your Kodak i1200/i1300 Plus Series Scanner. Keep this User's Guide, the following documentation is provided on the Installation ...
User Manual - Page 7

... and ScanSoft OmniPage) - What's in the box Before you begin open the box and check the contents: • Kodak i1210 Plus, i1220 Plus, i1310 Plus or i1320 Plus Scanner • Output tray • Optional output tray kit • USB 2.0 cable • Power supply • AC power cord bundles • Sample Cleaning Kit...
User Manual - Page 8

... for error code descriptions. allows you to a predefined function. Scanner components Front view Scanner cover Input tray Function window Scroll button Start button LED indicator Tilt button Standard output tray Scanner cover - provides access to 75 documents (20 lb./75 g/m2). Tilt button - collects the scanned documents. otherwise, use the optional output tray kit. holds...
User Manual - Page 10

... lever - Feed module, rollers and separation module - opens the scanner to allow access to remove the separation module for cleaning or clearing a document jam. 1-6 A-61560 January 2010 allows you are badly torn. provides smooth document feeding and separation of various sizes, thicknesses and textures of documents in the input tray. detects the presence of...
User Manual - Page 11

... start automatically, open the My Computer icon on your CDROM drive, then double-click on the scanner 2-8 Installing the scanner This section provides detailed information of the steps in the CD-ROM drive. Double-click the icon indicating your desktop. A-61560 January 2010 2-1 Windows operating systems 1. NOTE: If you select the correct CD...
User Manual - Page 14

...on the two tabs and pulling the output tray out of documents. Attaching the optional output tray kit The Kodak i1200/i1300 Plus Series Scanners are shipped with an output tray kit, which includes: ... output tray kit: 1. Press and hold the tilt button and rotate the scanner body to the downward position. NOTE: The scanner must be in the downward position when using this output tray. 2-4 A-61560...
User Manual - Page 18

... to the On (|) position. Please wait while the operating system synchronizes the scanner with the installed software. When you turn on the scanner, the green indicator on the back of the scanner to scan, the LED indicator will flash as the scanner goes through a series of the scanner will stop flashing and stay green. 2-8 A-61560 January 2010
User Manual - Page 19

... cover is closed. 2. 3 Scanning Contents Getting your scanner ready to scan 3-1 Getting your documents ready to scan 3-3 Selecting your scanning application 3-4 Scanning with Smart Touch 3-4 Getting your scanner ready to scan (green indicator light is on and constant). Select the desired scanner position. • Downward position: This position provides the most scanning...
User Manual - Page 21

... the lead edges are aligned and centered in length. All inks and correction fluids on documents may damage the scanner and documents. 3. • For scanning jobs of more than 5 pages, put the scanner in the downward position when using the output tray extension. • The output tray can be dry before scanning. This allows...
User Manual - Page 22

... of the shortcuts to use this productivity application delivers accurate document conversion for instructions on separate CDs that your own custom tasks. Selecting your scanner. The document will be scanned and the resulting image will be placed in the Output folder in the function window. 2. this software to quickly and easily perform common scanning...
User Manual - Page 24

... Before beginning cleaning procedures, disconnect the electrical power. • Wash your scanner. Dry the rollers with soap and water after performing maintenance procedures. Refer ...scanner cover. 2. Rotate the feed rollers to be cleaned periodically. Cleaning procedures Your scanner needs to clean the entire surface. If your documents do not feed easily, if several documents...
User Manual - Page 30

... environments, document type, the condition of documents being scanned, and not following the recommended cleaning and replacement procedures, can shorten roller life. 1. Push the separation module up to clean regularly, and/or use replaceable tires that is approximately 125,000 pages. Replacement procedures Replacing the separation module and tires Kodak Scanners use of...
User Manual - Page 32

.... A-61560 January 2010 Reinstall the separation module by following the steps previously described in the slots until the pre-separation pad protrudes slightly from the scanner by aligning the tabs with the slots on the side tabs until the pre- Push down on the separation module. 7. Discard the worn pre-separation...
User Manual - Page 35

... roller tension. 1. Adjusting the preseparation roller tension 7. If you are experiencing multi-feeds or document jams, it to adjust the tension. Repeat the replacement procedure outlined above for the other core assembly. 8. Lift the spring from the scanner by aligning the tabs in the feed module. Reinstall the feed module cover by...
User Manual - Page 37

... and type as a guide to check possible solutions to help you are feeding a stack of documents (more than 40) in the downward position. If you resolve the situation before opening the cover. See the procedures in place. Scanner will not start, it may not function properly. See the procedures in Appendix A, Specifications. • the...
User Manual - Page 38

... value is securely connected to the PC The LED will remain a steady red until your application connects to the scanner. 5-2 A-61560 January 2010 Microsoft Windows operating systems - with USB 2.0, ...images are not being displayed • If you are scanning one-sided documents or are using a Kodak i1210 Plus or i1310 Plus Scanner, be displayed on the image. If you ). To minimize this,...
User Manual - Page 39

...functionality, the function numbers can greatly improve your root/superuser password. scanner has powered up the scanner, wait for it to the scanner and PC. When an error occurs, the red indicator...Administration>SELinux Management. Problem Possible Solution Linux operating systems - Scanner failure E 6 Scanner cover open E 9 Document jam Remedy Be sure the USB cable is a listing...
User Manual - Page 41

... scanning up to 110 lbs.) ADF Capacity 75 sheets (20-lb./75 g/m2) paper; handles small documents, such as ID cards, embossed cards and insurance cards Recommended Daily Volume 3,000: i1210 and i1220 Plus Scanners 5,000: i1310 and i1320 Plus Scanners Illumination Dual Fluorescent (cold cathode) Electrical requirements 100 - 240 V (international), 50/60 Hz...

Similar Questions

Kodak I1440 Scanner Shows Solid Red Fault Light
the red fault light has lit a few seconds after switching the scanner on. I have ensured the scanner...
(Posted by erdac 7 years ago)
Scanning Only 1 Page At A Time & Taking Forever Help!
initially scans a few documents in a row that stops and the machine sounds as if it is continuously ...
(Posted by cerianne 7 years ago)
Top Red Light On Kodak I280 Scanner
I have removed the paper jam, but the red light is still on and when I press the scan icon nothing h...
(Posted by atroy 8 years ago)
Kodak I1310 Windows 8 Driver
I replaced my PC and the new one has Windows 8. I cannot find the driver for my Kodak i1310 scanner....
(Posted by Liliam28 11 years ago)
Always When I Start My Scanner,it Shows Me A Green Light And Orange
That orange light indicate a paper jam but I opened the cover I didn't found it.What can be the caus...
(Posted by abirinda 14 years ago)
Ask a New Question
Use the box below to post a new question about this Kodak product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Kodak Manuals

Find free Kodak I1310 - Document Scanner manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Kodak Reviews

View thousands of Kodak user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Kodak customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Kodak customer service rankings, employee comments and much more from our sister site.