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KitchenAid KECD867XSS Support Question

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Question posted by ellenmoore on January 28th, 2013

How Sturdy Are The Knobs On This Cooktop?

In my research on this cooktop, I have read some reviews in which customers have commented on the cheap, easily broken plastic knobs.  Has this issue been remedied and have these knobs been upgraded in the past two years?

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Related KitchenAid KECD867XSS Manual Pages

Use & Care Guide - Page 2

...seriously injured if you what the potential hazard is the safety alert symbol. Always read and obey all safety messages. All safety messages will tell you what can kill ...happen if the instructions are very important. TABLE OF CONTENTS COOKTOP SAFETY 2 PARTS AND FEATURES 4 COOKTOP USE 5 Cooktop Controls 5 Dual-Circuit Element 5 Warm Zone Element 6 Melt 6 Ceramic Glass 6...
Use & Care Guide - Page 3

... materials contact surface units or areas near surface units. ■ Do Not Use Water on a hot cooking area, be positioned so that may penetrate the broken cooktop and create a risk of electric shock. Heating elements should break, cleaning solutions and spillovers may ignite. ■ Glazed Cooking Utensils - All other bulky cloth. ■...
Use & Care Guide - Page 4

... Hot surface indicator light G. "On" indicator light F. Downdraft vent grille C. 9"/6" (22.9 cm/15.2 cm) Dual element D. Hot surface indicator light 36" (76.2 cm) Cooktop Layout and Features A B C D A. 8" (20.3 cm) Single element control knob B. 9"/6" (22.9 cm/15.2 cm) Dual element control knob C. 9"/6" (22.9 cm/15.2 cm) Dual element control knob D. 6" (15.2 cm) Single element control...
Use & Care Guide - Page 5

... death or fire. Dual Element High ■ Bring liquid to the SINGLE zone anywhere between MELT and HIGH. 2. Push in and turn knob to the cooktop. Push in use, the entire cooktop area may become hot. 5 COOKTOP USE Cooktop Controls WARNING Hot Surface Indicator Light This unit features a Hot Surface Indicator Light. When the control...
Use & Care Guide - Page 6

... break when the lid is ideal for melting chocolate or butter. Turn knob to maintain food quality. Cookware with rounded, warped, ribbed or dented bottoms could melt, such as plastic or aluminum foil, to touch any part of the entire cooktop. ■ To avoid damage to maintain the selected heat level. Residue and...
Use & Care Guide - Page 7

...the filter should be cleaned often. Turn vent fan knob to medium heat settings. On electric cooktops, canners should not extend more information, contact your local...: For optimal performance, operate downdraft ventilation system with a nonstick finish will take on the cooktop. Companies that manufacture home canning products can leave permanent marks on 2 surface cooking areas, elements...
Use & Care Guide - Page 8

... or soft cloth. B D A. Removable grease filter D. To avoid damage to condition the cooktop. Cooktop Polishing Creme is still warm. Rub creme into soil with a damp paper towel or soft cloth. CERAMIC GLASS When replacing knobs, make sure knobs are in sink: Nonabrasive plastic scrubbing pad and mildly abrasive cleanser ■ Dishwasher: Use mild detergent. 8 Store...
Use & Care Guide - Page 9

... call an electrician. The filter should be cleaned when soiled. Cooktop will not operate ■ Is the control knob set to avoid the cost of spills or when it becomes ... rest against the right side of grease. See "Cookware" section. ■ Is the control knob set correctly? See "Cooktop Controls" section. ■ Is the appliance level? If the filter is a permanent type and...
Use & Care Guide - Page 10

...Cooktop Scraper (ceramic glass models) Order Part Number WA906B In the U.S.A. This information will fit right and work right because they are trained to your correspondence. 10 Call the KitchenAid Customer... provide assistance with any questions or concerns at : KitchenAid Brand Home Appliances Customer eXperience Center 553 Benson Road Benton Harbor, MI 49022-2692 Please include a...
Use & Care Guide - Page 11

...REMEDIES CUSTOMER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. You must be provided by a KitchenAid designated service company. Dealer name Address Phone number Model number Serial number Purchase date 11 KITCHENAID® COOKTOP WARRANTY LIMITED WARRANTY For one year... altered or cannot be easily determined. The removal and ...
Dimension Guide - Page 1

...22" (52.3 cm) without notice. for standard and electric models 36" (91.4 cm) Cooktop - Model/serial rating/clearance plate location B. 21" (53.4 cm) screw head to screw ...A B C D E C B A A. 30" (76.2 CM) AND 36" (91.4 CM) ELECTRIC DOWNDRAFT COOKTOP PRODUCT MODEL NUMBERS CUTOUT DIMENSIONS KECD807X KECD867X ELECTRICAL REQUIREMENTS: A 4-wire or 3-wire, single phase, 120/240 volt, 60 ...
Dimension Guide - Page 2

...21¹⁄₈" (73.4 cm) G. 18" (45.7 cm) minimum clearance from bottom of cooktop and side wall for servicing access. A 6" (15.2 cm) clearance is recommended between the motor/blower...outlet; 12" (30.5 cm) minimum from upper cabinet to countertop within minimum horizontal clearances to cooktop H. Page 2 of wood or metal cabinet is recommended between side of countertop I K J...
Installation Guide - Page 2

Always read and obey all safety messages. All safety messages will tell you what the potential hazard is the ... mean: DANGER You can happen if the instructions are very important. This symbol alerts you to reduce the chance of others . COOKTOP SAFETY Your safety and the safety of injury, and tell you and others are not followed. 2 We have provided many important safety...
Installation Guide - Page 3

...these Installation Instructions. It is recommended that all governing codes and ordinances. When installing cooktop, use minimum dimensions given. ■ To eliminate the risk of cabinet. See "...be provided, the risk can be avoided. Read and follow the instructions provided with ³⁄₈"socket Product Dimensions 30" (76.2 cm) Cooktop - for standard and electric models Parts ...
Installation Guide - Page 4

... within minimum horizontal clearances to screw head C B LE F G H I . 36" (91.4 cm) Cooktop - Model/serial rating/clearance plate location B. 21" (53.4 cm) screw head to screw head C. 22"...cm) F. 8 20.9 cm) G. 13 33.3 cm) H. 13 33.2 cm) I. 34 87.6 cm) screw head to cooktop H. Junction box or outlet; 12" (30.5 cm) minimum from right-hand side of 2" (5.1 cm) is recommended for standard ...
Installation Guide - Page 5

...or 3¼" x 10" (8.3 x 25.4 cm) rectangular vent except as follows: For electric cooktops, a 5" (12.7 cm) diameter round vent may be kept to a minimum to provide efficient performance. Wall exhaust option Venting.... ■ Determine which venting method is used for venting straight out the back of the cooktop and directly through the wall for 10 ft (3.0 m) or less. ■ Before making ...
Installation Guide - Page 6

... 12" (30.5 cm) minimum 6 Venting Methods Common venting methods are shown for a counter-mounted Concrete Slab Installations - The cooktop may be vented through the wall Exhaust Through Window Well or floor. Venting Between Floor Joist A. 6" (15.2 cm) round ... gravel or sand completely around pipe. Wall cap Option 4 - Wall Venting D E A C F B G H B A A A. downdraft cooktop.
Installation Guide - Page 7

Determine Range Blower Setting This cooktop is not recommended. Failure to do so can result in the blower exhaust scroll opening and remove the retainer ... most installations. Using 2 or more people to High Range: WARNING Excessive Weight Hazard Use two or more people, place cooktop on the studs of the system you need, add the equivalent feet (meters) for each vent piece used in the ...
Installation Guide - Page 8

... 8 Failure to allow as much slack as possible between the junction box and the cooktop so that the ground path and wire gauge are in conformance with local codes and...Blower wheel guard Electrical Requirements WARNING Before You Make the Electrical Connection: To properly install your cooktop, you must conform with the National Electrical Code, ANSI/NFPA 70-latest edition or CSA Standards...
Installation Guide - Page 9

... - Failure to exhaust straight out the back of the end caps. 9. Plenum C. Open product as a work surface for the cooktop. A C B D A. A. Remove backing from debris and helps the cooktop sit flat on the control knobs. The blower exhaust scroll is being installed in the open areas of the cabinet through an exterior wall. Ceramic...

KitchenAid Knowledge Base Results

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  • Using knob controls on the electric downdraft cooktop. Architect 2 Series electric downdraft cooktop
    ... Your Email Your Name Using knob controls on the electric downdraft cooktop. Rate answer 1 of 3 Rate answer 2 of 3 Rate answer 3 of food For additional information, see Using dual- Share Delicious Digg Facebook Reddit StumbleUpon Twitter Print Email this answer more useful. Less than five years The answer describes my issues, but does not solve...
  • Auto re-ignition feature - Ultima Cook gas flush-mount cooktop
    ... spilled water or wind, the ignition system will turn all control knobs to the Off position. gas flush-mount cooktop re-ignition feature. Proposition 65 Warnings Temperature calibration - Before restarting... sure the burners are clean. If the flame does not recover within 4 seconds, the cooktop will stop sparking. See Cleaning sealed system gas burners  for more burners power off...
  • Cooktop Lock feature - Flush gas cooktop
    ... Even when the cooktop is not in use of the surface burners. Email Your Feedback How old is on and one year 1 to 5 years Greater than five years The answer describes my issues, but the burner... will not light. Ultima Cook gas flush-mount cooktop FAQs Knowledgebase search tips Product Literature (Use & Care, Parts Lists, etc) << If a control knob is not in use. This noise is a normal...

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