Jenn-Air JGS9900CDS Support Question
Jenn-Air JGS9900CDS Support Question
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Question posted by Sctenney on December 29th, 2015
My Jenn Air Jgs9900cds Range Shuts Off While Baking....
My Jenn Air JGS9900CDS will just shut off while I'm baking. The timer will keep running but the oven will shut off and cool down. Am I programming it wrong or is this a defect? Suggestions
Current Answers
Answer #1: Posted by waelsaidani1 on December 29th, 2015 11:01 PM
waelsaidani1
Member since:
May 12th, 2013 Points: 19,501,777
Member since:
May 12th, 2013 Points: 19,501,777
Your range is equipped with pilotless ignition. With this type of ignition system, the gas automatically shuts off and the oven will not operate during a power failure. A lighted match will not light the oven bake or broil burner. No attempt should be made to operate the oven during a power failure. I recommend that you try to reset the control board by shutting off the house circuit breaker for the range to completely disconnect electrical power. Leave the power off for 5 minutes and then reset the circuit breaker to restore power.
Check to see if the control will work properly after this procedure.
If that does not help, then you can try to reset that control to the original factory settings as shown in the top of the image below.
If you reset the control and still have problems, you can run the diagnostic test shown in the image below. This may reveal a component problem. NOTE: Do not active the Bake and Broil relays for a long amount of time during that test.
If everything works in the diagnostic test program, then you probably have a bad electronic clock control board. There is a chance that you have the incorrect control board part installed in the range. Since you recently had the range serviced, I recommend that you contact the service company that repaired the range. If you had the range repaired by Sears, you can call 1-800-469-4663 (1-800-4MY-HOME) regarding that service
Check to see if the control will work properly after this procedure.
If that does not help, then you can try to reset that control to the original factory settings as shown in the top of the image below.
If you reset the control and still have problems, you can run the diagnostic test shown in the image below. This may reveal a component problem. NOTE: Do not active the Bake and Broil relays for a long amount of time during that test.
If everything works in the diagnostic test program, then you probably have a bad electronic clock control board. There is a chance that you have the incorrect control board part installed in the range. Since you recently had the range serviced, I recommend that you contact the service company that repaired the range. If you had the range repaired by Sears, you can call 1-800-469-4663 (1-800-4MY-HOME) regarding that service
Related Jenn-Air JGS9900CDS Manual Pages
Dimension Guide - Page 1
...range must be done by CSA International for use with Natural gas or, after proper conversion, for satisfactory baking... q Provide a gas supply line of oven door protrudes 2½ " (6.4 cm)...-IN GAS DOWNDRAFT RANGES
PRODUCT MODEL NUMBERS
PRODUCT DIMENSIONS
JGS9900CD GAS SUPPLY
IMPORTANT...Range may result in a 24" (61.0 cm) base
F
cabinet with product. from the gas specified on longer runs...
Installation Instruction - Page 3
...■ Anti-tip bracket (taped to package containing literature in oven cavity)
Anti-tip bracket must be killed. Longer screws are ...Jenn-Air® 3¼" x 10" (8.3 x 25.4 cm) Surface Wall Cap Damper Order Part Number A403
To order, see the "Assistance or Service" section of flooring may require longer screws to anchor bracket to floor or wall. • Slide range back so rear range...
Installation Instruction - Page 4
... mobile home, it conforms to rear of the
bottom oven frame. This oven has been designed in accordance with the requirements of securing the range is to be installed must be avoided. When such .... Do not obstruct flow of the bottom oven frame)
D. Model/serial number plate (located on the right-hand side of combustion and ventilation air.
Product Dimensions
■ It is to be...
Installation Instruction - Page 5
....4 cm) system.
■ Do not reduce to the side wall or other enclosed
area.
■ Use a Jenn-Air vent cap.
■ Vent system must be cut a joist or stud unless absolutely necessary. Venting Requirements
IMPORTANT: This range must be flush mounted. See "Venting Methods" section. ■ Do not terminate the vent system in...
Installation Instruction - Page 6
... number of elbows should be installed to minimize backward cold air flow and a thermal break installed to minimize conduction of outside temperatures as part of the vent system. For altitudes above 4,500 ft (1272 m), reduce recommended vent run by 20% for a downdraft range. Consult your area. I
F G
H
A. Wall cap B. 12" (30.5 cm) minimum C. Concrete...
Installation Instruction - Page 7
...air turbulence that the outlet provides 120-volt power and is correctly grounded.
■ The wiring diagram is located on gas ranges.
■ To convert blower for shorter lengths. Low range is up to high range for high range... the ground path is recommended that a separate circuit serving only this range be provided.
■ Electronic ignition systems operate within wide voltage limits...
Installation Instruction - Page 8
... approved gas supply line.
All strains must be removed from the gas specified on or shutting off valve. See "Gas
Conversions" section. See "Gas Conversions" section. Do not use... metal tubing when moving the range.
latest edition or CAN/CGA B149 - The gas information plate located on the right-hand side bottom frame has information on longer runs may be used for connection to...
Installation Instruction - Page 19
... an extra part, go back through oven window to shut the oven burner off . For more information, see which step was skipped.
2. Rotate the air shutter until the proper flame appears. A
Replace Oven Bake Burner Cover
1.
Press CANCEL to check oven broil burner for proper flame. See the "Connect Range to loosen the air shutter adjustment screw. This flame...
Installation Instruction - Page 22
... 4 or 5 turns. Slots in oven back. Oven broil burner screw B.
Orange .047 LP orifice hood
12. Oven bake burner orifice hood
13. A. Position the oven bake burner over the oven bake burner orifice hood and reinstall using 2 screws. Locate the oven orifice hood at the front of the oven while changing the orifice hood. To replace oven bake burner cover, insert tabs...
Installation Instruction - Page 25
... clockwise 4 or 5 turns. Do not overtighten. Using a Phillips screwdriver, remove and set aside the 2 oven bake burner screws and the orifice hood cover screw.
Number 49 Natural gas oven bake burner orifice hood
12.
Oven bake burner screws B. Orifice hood cover screw D. Oven bake burner
7. Lift up and remove orifice hood cover.
8.
Reinstall the access panel. To replace...
Use and Care - Page 11
...the gas automatically shuts off and the oven will see ...oven bottom with bakeware on the oven. ■ Do not position racks with any pad to go dark if it on the oven door or bottom. Large cuts of the oven control displays the Jenn-Air...cuts of meat,
2
casseroles, baking loaves of 12 hours if you ...Oven Burners Your range is turned up " the display.
Press any type of the range...
Use and Care - Page 12
...air circulation, affecting cooking and cleaning results.
Multiple Rack Cooking Two racks: Use rack positions 2 and 4.
Use the following chart as a guide.
For baking, allow the range to the desired degree of oven... sheets or baking pans
■ Place in the bottom third of oven. ■ May need to reduce baking temperatures slightly.
■ Use suggested time to circulate...
Use and Care - Page 13
... exposed to the circulating air, allowing browning and crisping.
■ Keep heat loss to 550°F (288°C) in 5° (1° in the heated oven, making cleaning more evenly, crisping surfaces while sealing in 1° increments until the oven reaches the preset temperature. To change the oven temperature during cooking, press BAKE and select a displayed...
Use and Care - Page 14
... touch broil element. Allow the range to preheat before placing food in the display along with 100° or the actual oven temperature, whichever is designed to select recipes that require similar temperatures. "CNVT BAKE" and "PREHEAT" will automatically go into Keep WarmTM mode for 1 hour and then shut off immediately.
Press CONVECT. 3. If...
Use and Care - Page 24
...Is this the first time the surface burners have been converted improperly.
Gas range noises during the Bake and Broil operations: Whooshing, Poof, Clicking, Snaps, Pop. It sounds ...air from the gas lines.
■ Is the electronic oven control set to the proper heat level?
Do not remove ground prong. Plug into a grounded 3 prong outlet.
TROUBLESHOOTING
Try the solutions suggested...
Use and Care - Page 25
...9632; Is the outside wall cup shut or blocked? ■ Was the range and air filter installed properly? See the Installation Instructions.
25 Cooling fan runs during baking, broiling or cleaning
■ It...set ?
Check that batter is displayed, call for 5 minutes.
Clear the display. See "Oven Display" section. See "Sabbath Mode" in the pan? See "Temp Adjust" in the pan...
Use and Care - Page 26
... an authorized service company. Be sure to one of purchase to build every new JENN-AIR® appliance. Proof of purchase (sales receipt). If you use only factory specified...information: 1. Appliance model number and serial number. 3. Name and address of a service call Jenn-Air at 1-800-807-6777 to locate an authorized service company.
NOTE: When writing or calling ...
Use and Care - Page 27
... maintained according to instructions attached to or furnished with the product, Jenn-Air brand of Whirlpool Corporation or Whirlpool Canada LP (hereafter "Jenn-Air") will pay for factory specified parts for the following information about your major appliance to Jenn-Air within 30 days from defects in a remote area where service by this warranty.
8. This limited warranty...
Warranty - Page 1
... date of purchase, when this appliance is operated and maintained according to instructions attached to or furnished with the product, Jenn-Air will pay for factory specified parts and repair labor to correct defects in materials or workmanship. Consumable parts are excluded from warranty coverage.
3. The removal and reinstallation of your major appliance...
CAD - Page 1
...APPLIANCE DIMENSION
OO
OO
gnaw
2 FRONT ELEVATION
3 SIDE ELEVATION
[Manufacturer:
Jenn-Air
Model Number:
JGS9900CDS
JAARCHITECTURELogosUennAir Branthje white bgr.jpg
Date:
MM/DD/YY
Scale: 30 i" APPLIANCE DIM.
0
w
4r2 co
z
a_
PLAN
NOTE: Dimensional information is provided for planning purposes only. All Jenn-Air® appliances are appropriately UL, CUL or CSA approved. Refer...
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