Jabra PRO 930 Support Question
Jabra PRO 930 Support Question
Find answers below for this question about Jabra PRO 930.Need a Jabra PRO 930 manual? We have 4 online manuals for this item!
Question posted by michaelhahn7 on December 7th, 2012
Muting
my jabra pro type:9400BS keeps muting while i'm on the phone, then unmuting, then muting again... sometimes it'll mute on and off by itself repeatedly 5-10 times in a row in a matter of just a few seconds. i've pulled the plug, reset it, powered down, reset it again.... keep pulling out the plug and resetting it. and no matter what, it keeps muting itself on and off... how do i fix this?
Current Answers
Answer #1: Posted by JabraSupport on December 11th, 2012 7:46 AM
JabraSupport
Member since:
October 13th, 2011 Points: 1,597,040
Member since:
October 13th, 2011 Points: 1,597,040
I'm sorry, but the best way to get assistance with Jabra Professional Products is by calling their Product Support Group. In North America, the number is 866-697-8757. You can also email them at [email protected].
Related Jabra PRO 930 Manual Pages
Datasheet - Page 1
... noise from enhanced ergonomics.
4 1
5 2 6
7
True Jabra quality sound Jabra PRO 930 offers crystal clear wideband audio for all the essential features of GN Netcom A/S www.jabra.com
V03_1112
Easy to mute call . Plug-and-play USB connectivity
TM
GN Netcom is ready to 120m/350ft away from the headset.
3 8
9
1. Jabra PRO 930 is a registered trademark of a wireless...
Datasheet - Page 2
... the headset. This saves energy and reduces CO2 emissions Reduces need to ask people to repeat themselves...Plug-and-play USB connectivity for specific user needs and ensure future compatibility
Secure conversation. No one can listen in Compliant with maximum efficiency and control your Jabra contact if you are using the correct standard.
** Range varies according to four Jabra PRO 930 headsets...
Quick Start Guide - Page 4
US
JABRA PRO 930 HEADSET
Speaker volume up Mute Speaker volume down
Multi-function buttton Microphone boom arm
LED indicator
Speaker
JABRA PRO 930 BASE
1
Foldable base stand
Battery indicator
Mute indicator
Icon Event Battery charging (slow flash) Full battery Low battery Very low battery (fast flash)
Unknown battery status
Microphone muted Active audio link between headset and base ...
User Manual - Page 2
... 4.2 SET JABRA PRO 930 AS SPEAKER AND MICROPHONE 12 4.3 FIRMWARE UPDATES...12
5. JABRA PRO 930 FEATURES 13
5.1 HEADSET MULTI-FUNCTION BUTTON 13 5.2 HEADSET SPEAKER VOLUME BUTTONS 13 5.3 HEADSET MUTE BUTTON...13 5.4 HEADSET LED INDICATOR...14 5.5 HEADSET AUDIO INDICATORS 14 5.6 BASE VISUAL INDICATORS...15 5.7 BASE AUDIO INDICATORS...15
JABRA PRO 930
2 WELCOME 4 2. CONNECTING TO A PC 10...
User Manual - Page 3
... CALLS, ANSWERING CALLS AND ENDING CALLS 16 6.2 CALL WAITING...16 6.3 CONFERENCE CALL WITH MULTIPLE HEADSETS 16
7. ENGLISH
6. SUPPORT 20
8.1 FAQS AND TROUBLESHOOTING 20
9. TECHNICAL SPECIFICATIONS 22
9.1 JABRA PRO 930 HEADSET...22 9.2 HEADSET BATTERY...22 9.3 MATERIALS AND ALLERGIES...23 9.4 JABRA PRO 930 BASE...23 9.5 PRODUCT DISPOSAL...23 9.6 CERTIFICATIONS AND SAFETY APPROVALS 24...
User Manual - Page 4
...; Volume and mute controls. • Intuitive headset multi-function button for easy call status indicators. • Battery indicator. • Voice-prompted configuration. JABRA PRO 930
4
ENGLISH
1. We are sure you will enjoy its wide range of features, and find the headset comfortable to wear and easy to use. WELCOME
Congratulations on purchasing your new Jabra PRO 930. Jabra PRO 930 base...
User Manual - Page 5
PRODUCT OVERVIEW
2.1 PACKAGE CONTENTS
Headset
Base Headband attachment
Earhook attachment
(not supplied in all regions)
Installation CD
(Jabra PC Suite and User Manual)
Quick Start Guide
Warning & Declaration booklet
Power adapter USB cable
JABRA PRO 930
5 ENGLISH
2.
User Manual - Page 6
ENGLISH
2.2 HEADSET OVERVIEW
Speaker volume up button Mute button
Speaker volume down button
LED indicator Multi-function button Microphone boom arm
JABRA PRO 930
Speaker
Mount for wearing-style attachments
Recharge contact
Noise-cancelling microphone
6
User Manual - Page 7
Regardless of wearing-style, position the microphone as close to the mouth as possible for maximum noisecancelling effect. ENGLISH
2.3 HEADSET ATTACHMENTS
The Jabra PRO 930 headset can be worn in all regions) are interchangeable and can be worn on either the left or right ear.
The headband and earhook attachments (earhook ...
User Manual - Page 8
ENGLISH
2.4 BASE OVERVIEW
Headset cradle
1
Foldable base stand Battery indicator
Headset recharge contact
Audio link indicator Mute indicator
USB port Power adapter port
JABRA PRO 930
8
User Manual - Page 11
... to the mains power socket.
3.4 DOCK THE HEADSET
Dock the headset with the base
Dock the headset, as illustrated. JABRA PRO 930
11 ENGLISH
3.3 CONNECT POWER SUPPLY TO BASE
1. When the primary headset is docked correctly the headset LED will be white for 5 seconds, and the headset battery will begin charging, if needed.
Plug the power adapter into the port marked...
User Manual - Page 12
... on the installation CD, or download the latest version from the Jabra website at www.jabra.com/pcsuite.
4.2 SET JABRA PRO 930 AS SPEAKER AND MICROPHONE
Before first time use of the Jabra PRO 930, it is in firmware update mode, the battery icon will change to set the Jabra PRO 930 as speaker and microphone in setting audio configurations.
4.3 FIRMWARE UPDATES...
User Manual - Page 13
...61692;
End current call
Reject incoming call
Put current call
Power on hold (1-3 seconds)
(5 secs)
Speaker volume buttons
5.3 HEADSET MUTE BUTTON
The mute button mutes or un-mutes the headset microphone.
ENGLISH
5.
JABRA PRO 930 FEATURES
5.1 HEADSET MULTI-FUNCTION BUTTON
The multi-function button can answer calls, end calls, switch between held...
User Manual - Page 14
...Audio tones
Audio sample (click to listen)
Power on
Microphone muted
Power off
Call ended
Button tap
Battery low
Button double-tap...HEADSET AUDIO INDICATORS
The headset plays a variety of voice announcements and audio tones to indicate headset status and actions. Led indicator
Headset state Connected Not connected Active call Incoming call accepted
JABRA PRO 930
14
ENGLISH
5.4 HEADSET...
User Manual - Page 15
... to listen)
Off
1
5.6 BASE VISUAL INDICATORS
The Jabra PRO 930 base has three LEDs to indicate battery level, call . Icon Event Battery charging (slow flash) Full battery Low battery Very low battery (fast flash)
Unknown battery status
Microphone muted Active audio link between headset and base Searching for headset
5.7 BASE AUDIO INDICATORS
The base speaker is...
User Manual - Page 16
...-function button.
Tap.
Press (1-2 secs).
6.3 CONFERENCE CALL WITH MULTIPLE HEADSETS
The Jabra PRO 930 is now
shared between current call, and call . Connect secondary headset 1. Ending, or leaving, the conference The primary headset user can be answered (supported softphones only). ENGLISH
6. End call
Dock the headset, or tap the multi-function button.
6.2 CALL WAITING
Call...
User Manual - Page 17
... IntelliTone™ and can be played in the headset every few seconds. If the headset is powered on the PC. To power the headset on, tap the multi-function button.
7.4 PC AUDIO DETECTION
The Jabra PRO 930 can be configured to the Jabra PRO 930 will remain active at the base for 120 seconds. JABRA PRO 930
17 IntelliTone™ noise-exposure protection IntelliTone...
User Manual - Page 19
... MULTIPLE JABRA PRO 930 BASES
Jabra PRO 930 settings can be manually copied onto other Jabra PRO 930 bases.
1. Reset settings
The base will turn solid white. 3. ENGLISH
7.7 HOW TO RESET ADVANCED SETTINGS
• Put on the base.
The headset LED will
flash 5 times to the new base. 4. Dock headset in the new base to copy the settings to multiple bases, repeat step...
User Manual - Page 20
... environment. • Ensure the headset and base are paired. JABRA PRO 930
20 Q Can I hear a low noise in my headset? A Yes, the Jabra PRO 930 can I not hear sound or listen to set as the current audio device in Windows Sound and Audio Devices control
panel, and in my headset? A Dock the headset with a third-party DECT phone, or base? Q Why...
User Manual - Page 22
... DECT and U.S. up to 60 meters from Jabra PRO 930 base to headset. up to 60 meters from Jabra PRO 930 base to 8 hours. DECT frequencies: US DECT: 1.92 - 1.93 GHz. echo cancellation; Battery talk time: Up to headset. Sound quality: DSP noise reduction; JABRA PRO 930
22 Volume control and microphone mute: Button controls on headset. tone control; Microphone boom arm style...
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