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Insignia NS-22E430A10 Support Question

Insignia NS-22E430A10 Support Question

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Question posted by carolinerider4 on December 3rd, 2013

My Remote Stopped Working And It's Not The Batteries - What Do I Do?

TV is Insignia NS-22E430A10; remote is Insignia NS-RC268-09. For a while now, pressing the channel number results in the TV going to first one channel (NOT the one I selected), then immediately skipping to another, which may or may NOT be the one I wanted. Today the remote just stopped working altogether...no light coming out of the front. I replaced the batteries, still nothing. What do I do now?

Current Answers

Answer #1: Posted by StLFanMan on December 18th, 2013 1:21 PM
This answer was accepted by the poster of the original question.
StLFanMan

Member since:
August 14th, 2013

Points: 1,576,405
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Does the TV respond to pressing the channel up/down button on the TV itself?

Try pressing all of the buttons on the remote control simultaneously and hold them down for about a minute. This should reset the remote, and then you would have to re-program it to the TV using the appropriate code.

If you are unsure what the remote control code, you can try the code search feature, but realize that there are many codes to sort through and it can take some time. Otherwise, you can try purchasing a Universal Remote as an alternative option. Logitech Harmony remotes, although costly, are a great option if you pursue this route.

If your TV still does not respond, then I would recommend trying to power cycle the TV: unplug it, turn it off, and then plug it back in after a minute. Power it on and restore settings back to factory defaults. Still experiencing issues: pursue service repair.

I hope this helps!

Related Insignia NS-22E430A10 Manual Pages

User Manual (English) - Page 2

... the stand 4 Attaching a wall-mount bracket 5 Connecting the power cord 5 TV components 6 Package contents 6 Cleaning cloth 6 Front 6 Back 7 Remote Control 7 Using the remote control 8 Installing remote control batteries 8 Aiming the remote control 9 Programming a universal remote control to work with your TV . . . . 9 Making connections 10 Connecting the power cord 10 Connecting an...
User Manual (English) - Page 6

... from lightning and power line surges. NS-19E430A10/NS-22E430A10 Important safety instructions CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN This symbol indicates that dangerous voltage constituting a risk of glass. Unauthorized substitutions may cause skin inflammation. • If the liquid gets in the literature accompanying your mouth, immediately gargle, rinse, and consult with...
User Manual (English) - Page 7

..., a few non-active pixels may result in damage and will form on the marking label. To prevent this TV from the type of the National Electrical...work by the operating instructions because incorrect adjustment of other controls may appear on , or make sure that can be connected to the grounding system of the building as a fixed blue, green, or red point. Power source Operate your TV...
User Manual (English) - Page 10

... increase or decrease the volume. Press to turn your TV on , the indicator is on or off (standby mode). Press to open the on a flat surface, such as a table, you place your TV on -screen menu. When your TV is off , power is turned off , power still flows into it . NS-19E430A10/NS-22E430A10 19" 720p LED HDTV...
User Manual (English) - Page 12

NS-19E430A10/NS-22E430A10 19" 720p LED HDTV/ 22" 1080p LED HDTV # Button 12 POWER 13 CCD 14 GUIDE 15 RECALL 16 EXIT 17 MUTE 18 CH /CH 19 ZOOM Description Press to turn closed captioning styles" on the battery compartment cover until it . Press to turn your TV on page 15. For more information, see "Selecting a channel" on or...
User Manual (English) - Page 14

... can also press TV on the remote control to select the TV. 10 www.insigniaproducts.com To completely disconnect power, unplug the power cord. AC adapter Power cord 3 Insert the power cord into the AC adapter, then insert the AC power adapter into the DC IN 12V jack on the back of TV For NS-22E430A10 Holder mounting...
User Manual (English) - Page 16

...Press OK/ENTER. 12 www.insigniaproducts.com Press OK/ENTER. 3 Turn on your TV. 4 Press INPUT on the remote control or the side of your TV to display the input source menu, then press INPUT repeatedly or press or to select HDMI. Back of TV... of your TV, then connect the other end of the cable to the corresponding component video jacks on the external device. NS-19E430A10/NS-22E430A10 19" 720p...
User Manual (English) - Page 18

.... NS-19E430A10/NS-22E430A10 19" 720p LED HDTV/ 22" 1080p LED HDTV Connecting a computer using HDMI or DVI Note • If you are conncting a computer with a DVI jack, use an HDMI cable. Press OK/ENTER. Back of your TV source screen opens. For more information, see "Installing remote control batteries" on the back of TV Turning on your TV...
User Manual (English) - Page 19

... Audio 1/1(L | R) 05/20/2005 08:00 AM TV-14 / IQ-NL No Event Information Sound On TV-14 / NL 3 Press INFO again to select a video input mode. You can stop the scan by pressing EXIT. Pressing one of these buttons skips any channels that are based on and off: 1 Press POWER. The channel list was created when you ran the Setup...
User Manual (English) - Page 22

... the Audio icon. To select an audio track for the first time" on your TV automatically changes the Sound Mode to a secondary audio program, if available. NS-19E430A10/NS-22E430A10 19" 720p LED HDTV/ 22" 1080p LED HDTV Adjusting the sound Adjusting the sound To adjust the sound: 1 Press MENU, then press or to affect sound quality...
User Manual (English) - Page 23

...; 4.5 ─ 4.6 ─ 4.7 ─ 4.8 ─ 4.9 ─ 4.10 ─ Move OK Select ENTER MENU Previous Manually add and skip channels in the channel list. If you delete a channel, the check mark disappears. You can press EXIT to stop the scan, but you must run the scan again to highlight the TV signal source you are using . For more information, see...
User Manual (English) - Page 24

... added a label to a channel, the channel label appears next to the channel number in the list and cannot be selected. Note If you selected. Channel Antenna/Cable Auto Channel Search Add/Skip Channels Favorites Channel Label Channel Strength Auto Zoom Picture Audio Channel Settings Antenna On Move OK Select ENTER Adjust channel options. EXIT Exit 6 Press MENU one page, press or to scroll...
User Manual (English) - Page 26

.../NS-22E430A10 19" 720p LED HDTV/ 22" 1080p LED HDTV Checking the digital channel strength To check the digital channel strength: 1 Press MENU, then press or to highlight Channel Strength, then press or . The Settings menu appears. MENU Previous EXIT Exit 2 Press to access the Settings menu. 3 Press or to Factory Picture Audio Channel Settings Move OK Select ENTER Set various TV...
User Manual (English) - Page 28

NS-19E430A10/NS-22E430A10 19" 720p LED HDTV/ 22" 1080p LED HDTV To block U.S. TV programs: 1 Press MENU, then press or to enter the password. EXIT Exit 4 Press the number buttons to highlight the Settings icon. The Parental Controls menu opens. Picture Settings • Parental Controls Audio Channel Settings Enter Password Move OK Select ENTER MENU Previous Enter ...
User Manual (English) - Page 30

... the password. Picture Audio Channel Settings Settings • Parental Controls • Canadian Ratings Canadian English Canadian French Move OK Select ENTER MENU Previous EXIT Exit Restrict movie and TV programs by entering the password. The Enter Password screen opens. NS-19E430A10/NS-22E430A10 19" 720p LED HDTV/ 22" 1080p LED HDTV 9 Press MENU one or more information...
User Manual (English) - Page 31

... Exit 4 Press the number buttons to reactivate the system lock. www.insigniaproducts.com 27 OK Select ENTER MENU Previous EXIT Exit Changing the password To change the password: 1 Press MENU, then press or to open the Canadian English or Canadian French menu. Picture Settings • Parental Controls Audio Channel Settings Enter Password 8 Press or to select the rating...
User Manual (English) - Page 32

... Exit Enter a new 4-digit password then re-enter it for DTV. Using closed captioning Selecting the closed captioning mode To select the closed captioning mode: 1 Press MENU, then press or to Factory Picture Audio Channel Settings Move OK Select ENTER Set various TV options. Settings Parental Controls Time Menu Settings Input Labels Computer Settings Closed Caption Reset...
User Manual (English) - Page 36

... Mode" appears on the front of your TV's remote control sensor. • Install fresh batteries. Image is not clear • Adjust the phase control. It does not affect the operation of your TV. • Point the remote control at 60Hz (NS-22E430A10 ). The labels appear when you want to label. 5 Press or to move the cursor to the...
User Manual (English) - Page 38

...interference received, including interference that to radio or television reception, which the receiver is not more of the FCC Rules. Standard Television Receiving Apparatus - This equipment has been tested ... and other intellectual property rights owned by Macrovision Corporation. If this equipment. NS-19E430A10/NS-22E430A10 19" 720p LED HDTV/ 22" 1080p LED HDTV Legal notices FCC Part...
User Manual (English) - Page 39

... available to Insignia television consumers residing in ). INSIGNIA PRODUCTS MAKES...Insignia Products ("Insignia") warrants to you, the original purchaser of this new NS-19E430A10/NS-22E430A10 ("Product"), that requires service, terms of this warranty apply. INSIGNIA...the original purchaser of your TV is repaired and returned, ...batteries • Products where the factory applied serial number...

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