HP rp2470 Support Question
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Question posted by jnevico on April 8th, 2011
Fault Light On Boot No Errors In Log
We had a unit that when boots gets a solid fault light with no entry in log
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Related HP rp2470 Manual Pages
HP DLPI Programmer's Guide - Page 183
...IOCTL information */
memset(&cmd_info, 0, sizeof(dl_hp_get_drv_param_ioctl_t));
/* Set the strioctl element to get the MTU of the interface to the user specified value
Appendix A
183 strioctl....request. */
if (ioctl(fd, I_STR, &strioctl) < 0) { /* There was a error processing this ioctl */
printf("Unable to appropriate values. */ strioctl.ic_cmd = DL_HP_GET_DRV_PARAM_IOCTL; strioctl.ic_dp...
HP DLPI Programmer's Guide - Page 185
...the IOCTL information */
memset(&cmd_info, 0, sizeof(dl_hp_get_drv_param_ioctl_t));
/* Set the strioctl element to get the MTU of the interface to get MTU size: errno = %d\n", errno); strioctl.ic_dp = (char *)&cmd_info; This routine issues.... */
if (ioctl(fd, I_STR, &strioctl) < 0) { /* There was a error processing this ioctl */
printf("Unable to the user specified value
Appendix A
185
rp24xx A180 User Manual - Page 7
... 97 Electrostatic Discharge Precautions 97 Before You Do Anything 97 Card Load Order Rules 97 I/O Card Removal 98 I/O Card Replacement 99
Replacing an A-Class Server Exchange Base Unit (EBU 100 Overview 100 Electrostatic Discharge Precautions 101 Before You Do Anything 101 Removable Components 102 Move the Components to the EBU 102 Reinstall...
rp24xx A180 User Manual - Page 62
... and tasks that contain procedures for "Ordering Repair Parts for the A-Class Server", and removing and replacing the FRUs listed below describe the procedures you will use to identify fault conditions in your server, troubleshoot the system, exchange the server Field Replaceable Units (FRUs), and configure system hardware: • "A-Class System Repair". A-Class System Service...
rp24xx A180 User Manual - Page 66
...icon is ON.
66
Chapter 3 The middle icon of the server, when you are repaired by replacing the A-Class Exchange Base Unit (EBU). Successful Power-on .
When selftest is also amber... amber HEARTBEAT and amber LAN ACTIVITY icons will light upon initial completion of the fault. NOTE
Warnings will blink in the A-Class server power supply. Additional selftest information is provided in...
rp24xx A180 User Manual - Page 68
... operations. Step 4. Boot the system and resume normal operations.
subsection below.
Step 5. Using Cache Memory SIMMs with the system board. Step 2. If the fault recurs, the problem is with any accumulated electrostatic charge is required. To troubleshoot SLC faults to the Replacing an A-Class Server Exchange Base Unit (EBU) section. If the fault recurs, proceed to...
rp24xx A180 User Manual - Page 70
...of I/O board is the cause of the I /O Board Fault. NOTE
Cabinet-mounted servers must replace the A-Class Exchange Base Unit (EBU). Step 1.
Step 3. Remove all electrostatic precautions when...error. Boot the system and resume normal operations. If the fault does not recur, the problem was removed, that I /O configuration (write down the system. • Unplug the server. If the fault...
rp24xx A180 User Manual - Page 71
... Unit (EBU).
RAM HPMC Fault. Chassis codes provided by the HSC Remote Management card are useful in troubleshooting this type of error, because HPMCs generate many chassis codes and some chassis codes indicate a specific fault.
If the fault does not recur, install the second I /O failure, prevents the system from completing selftest. If the server does not boot...
rp24xx A180 User Manual - Page 75
... operating system is used to Second Level Cache Memory Module Fault. Refer to Replacing an A-Class Server Exchange Base Unit (EBU) Refer to Replacing an A-Class Server Exchange Base Unit (EBU) Refer to I/O Subsystem or I/O Board Fault NA Refer to Second Level Cache/RAM Memory Module Faults Refer to I/O Subsystem or I /O Device Codes
Corrective Action
Refer to...
rp24xx A180 User Manual - Page 76
... System Faults and Recovery Refer to Second Level Cache/RAM Memory Module Faults Refer to Replacing an A-Class Server Exchange Base Unit (EBU...server and the system operator. C5xx
Primary Path Boot Codes
C7xx
Non-Primary Path Boot Codes
C8xx - At power on, the server's selftest software tests server internal components and external peripherals to http://docs.hp.com for Operating System Faults...
rp24xx A180 User Manual - Page 77
... instead of
Chapter 3
77 If the control B function does not restore, replace the HSC Remote Management card. Refer to the server.
The control B function is correctly connected to the ASCII console.
• Cycle power to the ASCII console.
• Return ... Make sure that the ASCII console is correctly connected to the Replacing an A-Class Server Exchange Base Unit (EBU) section.
rp24xx A180 User Manual - Page 79
... Operating System software.
Main Menu: enter command > bo pri
Interact with entry of the boot command and shows the messages that you will support a maximum of the server and remove the LAN cable from an embedded disk, an Input/Output Dependent Code (IODC) error occurs. Refer to Chapter 2 for ASCII Console operation tips. The...
rp24xx A180 User Manual - Page 81
..., and removal and replacement instructions for the A-Class Server • A-Class Server RAM Removal and Replacement • A-Class Server Cache Memory Removal and Replacement • A-Class Server Disk Drive Removal and Replacement • A-Class Server I/O Card Removal and Replacement • Replacing an A-Class Server Exchange Base Unit (EBU)
Chapter 3
81 A-Class System Service A-Class...
rp24xx A180 User Manual - Page 82
... replacement part number, the exchange part number, and a description of the A-Class server Field Replaceable Units (FRUs) that you have the part and model numbers available to expedite service.... Access Port Card
82
Chapter 3
A-Class System Service Ordering Repair Parts for the A-Class Server
Ordering Repair Parts for your location. Ensure that HP serves. Please call either your local ...
rp24xx A180 User Manual - Page 100
...; Move the Components to replacing the EBU. A-Class System Service Replacing an A-Class Server Exchange Base Unit (EBU)
NOTE
Replacing an A-Class Server Exchange Base Unit (EBU)
Overview
When troubleshooting a defective A-Class server has determined that the fault lies in a portion of the server that you obtain required Web Console configuration data (user names and passwords, IP...
rp24xx A180 User Manual - Page 101
.... Before You Do Anything...
Power down the operating system.
NOTE
Cabinet-mounted servers must be obtained from the Web Console Main Menu: • IP Configuration.... Perform system backup. Unplug the server. Step 1. Chapter 3
101
Step 2. CAUTION
A-Class System Service Replacing an A-Class Server Exchange Base Unit (EBU)
The following configuration information can...
rp24xx A180 User Manual - Page 102
...were removed, refer to the remove/replace instructions for an operational unit.
A-Class System Service Replacing an A-Class Server Exchange Base Unit (EBU)
Step 5. The "x" is an operator-input variable...slot and slot 2 is received, follow the directions in which they came. Remove the top of the server. Slide the top back, lift it off, and set it for that the system operates properly. ...
rp24xx A180 User Manual - Page 103
...located on the new EBU.
NOTE
NOTE NOTE Chapter 3
A-Class System Service Replacing an A-Class Server Exchange Base Unit (EBU)
The contents in the new EBU carton may vary from A180 to A180C.
103
For... one of the model number from those listed in the field marked "Serial Number" on the server's rear label, from the original system to the A5183A (A180C) EBU Locate the plastic sticker that...
rp24xx A180 User Manual - Page 104
... to external devices and power. This information is used as a single independent unit, refer to the Chapter 2, "A-Class Server Installation," on page 21 instructions to reconnect the replacement server to the Chapter 2, "A-Class Server Installation," on both the server and other external devices, and booting the system.
104
Chapter 3 Restart the System
Refer to the Chapter...
rp24xx A180 User Manual - Page 105
... terminal will require reconfiguring.
NOTE NOTE
A-Class System Service Replacing an A-Class Server Exchange Base Unit (EBU)
The integrated A-Class Web Console will display: The system has been...set . As it appears on page 21 instructions in the A-Class Server Power Up and Boot Procedures section to continue normal boot and power-up and selftest has successfully completed, you will reset ...
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