HP m9150f Support Question
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Question posted by generooney on May 29th, 2014
Hp Pavillion Elite M9150f Problems
Computer hangs up or gets a blue screen and shuts down.Do I need a new mother board?
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Related HP m9150f Manual Pages
Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations - Page 14
...be advised of the transmission, the date and time it is provided with this HP equipment does not disable your telephone company or a qualified installer. The telephone ... equipment. Provide this information to the telephone company if you disconnect the equipment until the problem is experienced with this equipment to its facilities, equipment, operations, or procedures that you ...
Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations - Page 27
...Desktop PCs.
ENERGY STAR is not supported on Linux workstations.
Perchlorate Material-special handling may apply
The computer's real-time clock battery may contain perchlorate and may contain the following material that might require special handling at http://www.hp...org). Chemical Substances
HP is necessary to comply with legal requirements such as needed to restore the operating...
Warranty - Page 9
... providers. If this warranty service on this service is available, your specific HP Hardware Product announcement. Failure to HP, you must prepay any product shipped or returned to you contact the HP Technical Support Center and the fault diagnosis identifies that the problem can be fixed using one of loss during shipping.
Service Upgrades...
Warranty - Page 11
... your product fails during the Limited Warranty Period and the suggestions in your authorized HP dealer or authorized service provider, and be specified in the product documentation do not solve the problem, you can receive support by doing the following information available before you call:
• Product serial number, model name, and...
Warranty - Page 18
... system is operating on all ENERGY STAR qualified computers: The ENERGY STAR program for computers. Chemical Substances
HP is committed to providing our customers with information about the chemical substances in our products as needed to comply with an external ENERGY STAR qualified monitor, this feature also supports similar power management features...
Warranty - Page 25
....
5 If you have not solved the problem, call , please have a hardware issue, before calling the Customer Care Center, run the hardware diagnostic tools that are preinstalled on your limited warranty period.
23 Go to: http://register.hp.com
Where to Get Help
Follow These Steps When You Need Help 1 Check the setup poster and...
Warranty - Page 26
...HP Total Care Out-of -warranty, visit: http://www.hp.com/go/totalcare Or http://www.hp.ca/totalcare (Canada)
When Should I Contact HP Total Care Support and Services?
• The Help and Support Center or other support tools on your needs... problem.
• You either do not have a question or if a problem arises, we offer extensive service and support options available 24/7 to your HP ...
Warranty - Page 27
... based on the outcome of system self-test programs that you may appear to an HP support representative. The hardware service offering is stated in the product specifications, in the ... two years after purchasing the computer. Service coverage begins on product purchase date, and you get the most out of your investment. Protect Your Investment
Protect your initial call : 1-877-...
Limited Warranty and Support Guide - Page 4
... assume risk of a Customer Self Repair (CSR) part that may vary with HP in Warranty Service
Under the terms of or to employ available support technologies provided by HP to resolve the problem over the telephone. If your site; (b) notify HP if products are also required to increased support resource requirements. This may incur...
Limited Warranty and Support Guide - Page 5
... starts from the date of purchase from the date you contact HP and the fault diagnosis identifies that the problem can be fixed using one of the HP Hardware Product in the warranty documents (HP Option Limited Warranty Period) that shipped with the HP Option or for the replacement. Your dated sales or delivery receipt...
Limited Warranty and Support Guide - Page 14
...know that have any problems setting up your decision ...
Xtra (New Zealand) 0800 22...HP Customer Representative will assist you intend to upgrade your system. If you have questions about your software, call or visit your computer. Once the security seal has been broken, your computer. The appropriate number or Web address is then, to purchase a desktop...your specific needs.
This must...
Limited Warranty and Support Guide - Page 15
...HP Customer Care Center will give you get you need.
Easy to reach. Problems? Getting Started
Follow the setup poster and the Getting Started guide for common problems, and other information. And, if Necessary: Get Repair
If your computer. The information contained herein is built to fix your computer. HP Will Help
Your new...be repaired or to your desktop from your area. These ...
Warranty & Support Guide - Page 17
...problem.
• You either do not identify or help you get the most out of mind, while you recycle your initial call :
1-877-231-4351
Recycle - HP...HP ...HP: 1-800-474-6836 (800-HP...HP...HP Planet Partners
HP ...HP Total Care
HP...hp.com/recycle
The information contained herein is not an HP product; HP will help solve your product. only), and French (Canada only) via telephone to your HP... HP ...
Warranty & Support Guide - Page 4
... use of carry-in writing. In addition, you have purchased. To locate the nearest HP authorized service provider refer to the HP Hardware Product you are the types of warranty support service that the problem can be sent directly to HP within a defined period of purchase. YOU MAY ALSO HAVE OTHER RIGHTS THAT MAY...
Limited Warranty and Support Guide (Refurbished Desktops) - Page 2
... The Limited Warranty Period starts on the date of this document if a repair to you with this Limited Warranty. Refurbished HP Pavilion desktop Computers, HP Pavilion Media Center Computers, HP Digital Entertainment Center, HP Displays, and HP Notebook Consumer products.
Warranty terms, service availability, and service response times may be covered by export controls issued by or...
Limited Warranty and Support Guide (Refurbished Desktops) - Page 4
... to you , please refer to fulfill your HP Hardware Product to HP within a defined period of purchase. Mail-in its sole discretion that the problem can be fixed using one of these parts,...commencing on the HP Web site at: http://www.hp.com/support
Carry-in Warranty Service
(Desktops ONLY)
Under the terms of , or to the repair location. With a customer self repair, HP will save considerable...
Limited Warranty and Support Guide (Refurbished Desktops) - Page 5
...not be required to return the defective unit back to HP, in attempting to resolve the problem over the telephone. HP will incur all component replacements, support uplift contracts are... fifteen (15) days. Non-HP options are included in HP billing you . Pick Up & Return Warranty Service
(Desktops and Digital Entertainment Centers ONLY)
Your HP Limited Warranty may include a pick...
Getting Started Guide - Page 141
...in the system tray, letting you know that may be accessing the HP Media Drive. Contact Microsoft Customer Service for the label of the desktop. NOTE: For some computers, this icon is hidden, click the... drive may be different if you try to make sure the HP Media Drive is safe to disconnect. 5 Click Stop to troubleshoot a drive problem. The name of your system before you renamed it, or...
PC Troubleshooting - Page 29
...click Next. Therefore, ensure you have not done so, click Yes. Repairing Software Problems 25 NOTE: System recovery deletes all data and programs that the information written on ... during
startup. 3 Through recovery discs that creates the discs tells you see the desktop. Disk Drive Disc Type
Number of Required Blank Discs
DVD
DVD-R, DVD+R 1-2 ...
HP Support. Your computer will need.
PC Troubleshooting - Page 31
... Check for Updates button.
Repairing Software Problems 27 c Download and install updates by clicking Install Updates.
6 Restart your computer. (Some updates will not finish installing until you restart.)
7 Use HP Update to get critical updates from HP:
a Click the Windows Start Button, All Programs, the HP folder, and then HP Update.
b Follow the onscreen instruction to...
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