HP c4795 Support Question
HP c4795 Support Question
Find answers below for this question about HP c4795 - Photosmart Printer Scanner Copier.Need a HP c4795 manual? We have 3 online manuals for this item!
Question posted by enegrin on June 16th, 2012
Print Cartridge I
is not detected or missing and I just installed a new black cartridge
Current Answers
Related HP c4795 Manual Pages
Reference Guide - Page 1
... the printer, including how to download and install the software.
English
HP Photosmart C4700 series
1 Unpack
Important! Animations will guide you through the printer setup during the software installation. Printed in [country]
Printed in [country]
Printed in [country]
© 2009 Hewlett-Packard Development Company, L.P.
*XXXXX-XXXXX* *XXXXX-XXXXX*
XXXXX-XXXXX
Black Cartridge
XXX...
User Guide - Page 32
... box. 7.
Click the button that you have paper loaded in your software application, this button might need to set your print orientation to the paper type and print quality that the HP Photosmart printer will print based on the following paper-types only: • HP Premium Plus Photo Paper • HP Premium Photo Paper •...
User Guide - Page 49
... the estimated ink levels
You can also open the Printer Toolbox from the HP Photosmart Software 1. 11 Work with cartridges
47 You do not have installed a refilled or remanufactured cartridge, or a cartridge that has been used in another printer, the ink level indicator might need to avoid possible printing delays. Click the Estimated Ink Level tab. In addition...
User Guide - Page 52
...print cartridges are installed in the product, verify that the print cartridge is not supported in the HP Photosmart to operate the HP Photosmart with only one print cartridge. When plastic tape covers the print cartridge contacts, the product cannot detect that the protective piece of printouts. Installed print cartridge Black print cartridge Tri-color print cartridge
Result
Colors print...
User Guide - Page 62
... ink levels
Step 1: Make sure you are using genuine HP print cartridges Solution: Check to resolve the issue. Chapter 12
When the software installation is complete, the HP Digital Imaging Monitor icon appears in order, with HP printers to help you use genuine HP print cartridges.
If the first solution does not solve the problem, continue...
User Guide - Page 63
...on page 47 Cause: The print cartridges might start to stack up in the paper...Printer service or repairs required as a result of non-HP supplies. If you believe you use HP Advanced Photo Paper. You do not allow printed photos to curl, which could reduce the quality of paper correctly
Step 1: Use the correct paper type Solution: HP recommends that you purchased genuine HP print cartridges...
User Guide - Page 64
... self-test report shows a problem, clean the print cartridges. To clean the print cartridges from the HP Photosmart Software 1. In the Print Properties dialog box, click the Features tab, and then click Printer Services. Click the Device Services tab. 5. NOTE: If you align the print cartridges, the alignment will fail. Load the page print side down on the right front corner...
User Guide - Page 65
... with the quality of cleaning if the print quality is loaded in your software application, this button might need to be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Solve a problem
3. In the Print Settings area, click Printer Toolbox.
Make sure you clean the print cartridges, try cleaning the print cartridge contacts before replacing the affected...
User Guide - Page 71
... mismatch • Memory is full • Scanner failure • Improper shutdown • Missing HP Photosmart Software
Errors
69 Errors
This section contains the following categories of messages about your product: • Product messages • File messages • General user messages • Paper messages • Print cartridge messages
Product messages
The following solutions...
User Guide - Page 72
...HP support. Cause: The last time the product was used, it was open Solution: Close the print cartridge door. Chapter 12
Door open . Go to www.hp.com/support. If prompted, choose your ...document you were copying exceeded the memory of the software.
Go to : www.hp.com/support. Scanner failure Solution: Turn off the product and then turn the product on and off the switch on again...
User Guide - Page 76
... this did not have enough memory. for example, delete temporary files. You might also need to clear the memory. Borderless printing error Solution: Borderless printing cannot occur with only the black print cartridge installed, and a borderless print job was initiated.
74
Solve a problem Solution 2: Empty the Recycle Bin on your desktop Solution: Empty the Recycle Bin on...
User Guide - Page 79
...; Need alignment or alignment failed • Print cartridges incorrectly installed • Non-HP cartridges installed • Print cartridge is missing, incorrectly installed, or not intended for your product • Printing in ink-backup mode • Print cartridges missing or not detected • Incompatible print cartridges • Print cartridge is drying
Solution: Leave the sheet in...
User Guide - Page 80
...; Solution 2: Incorrect type of the glass, and then press OK to scan the page. The product prints a test page, aligns the print cartridges, and calibrates the printer. 2. Recycle or discard the page.
Cause: You installed new print cartridges that needed alignment. If prompted, choose your country/region, and then click Contact HP for information on the right front...
User Guide - Page 84
... back of the print cartridges is missing, incorrectly installed, or not intended for your product Try the following solutions to the far right side of non-HP supplies. Print cartridge is missing. Solutions are listed in place.
If the problem persists, clean the contacts of a non-HP supply will not be covered under warranty. Printer service or repairs...
User Guide - Page 85
... on top, and insert the print cartridge back into place. Remove and clean each print cartridge one at the same time. Hold the print cartridge by its sides. 7. Allow the print cartridges to release it, and then pull it towards you push the print cartridge in firmly until it . 6. Do not leave a print cartridge outside the HP Photosmart for ink and debris buildup...
User Guide - Page 87
... of the print cartridges are not installed or are fully inserted and locked in place. Wait until the print carriage is idle and silent, and then unplug the power cord from it towards you
out of the slot.
NOTE: Do not remove both of the product. 2. Do not leave a print cartridge outside the HP Photosmart for ink...
User Guide - Page 92
... contacts. Lightly press down on top, and insert the print cartridge back into place.
90
Solve a problem Do not leave a print cartridge outside the HP Photosmart for ink and debris buildup. 5. Inspect the print cartridge contacts for more than 30 minutes. 4. Hold the print cartridge with the HP logo on the print cartridge to dry for approximately ten minutes.
1 Copper-colored...
User Guide - Page 101
... its sides. 7. Clean only the copper-colored contacts. Allow the print cartridges to the far right side of the product.
2. Turn on the print cartridge to release it, and then pull it . 6. Do not leave a print cartridge outside the HP Photosmart for ink and debris buildup. 5. Inspect the print cartridge contacts for more than 30 minutes.
4. Dip a clean foam...
User Guide - Page 103
...genuine HP print cartridges, go /anticounterfeit For more information, see: "Replace the cartridges" on calling for the indicated print cartridges. Genuine HP print cartridges are designed and tested with the product.
Cause: The genuine HP ink cartridge was a problem with HP printers to :...support.
Solve a problem
HP recommends that you have an new print cartridge available, to avoid...
User Guide - Page 119
... 106 photos missing 72 print specifications 106 troubleshooting 60 Web pages 29 print cartridges align 78 damaged 87 error message 82, 87 incorrect 82 low on ink 77 missing 87 non-HP ink 81 previously used 100 print settings print quality 64 printer found screen, Windows 10 printer sharing usb 10 Windows 10 printing with one ink cartridge 50 Printing Shortcuts tab...
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