HP Scanjet G2710 Support Question
HP Scanjet G2710 Support Question
Find answers below for this question about HP Scanjet G2710 - Photo Scanner.Need a HP Scanjet G2710 manual? We have 2 online manuals for this item!
Question posted by qwerBatm on July 1st, 2014
Hp Solution Center Cannot Scanjet G2710
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Related HP Scanjet G2710 Manual Pages
User Guide - Page 3
... items 12
2 Care and maintenance Clean the scanner glass ...13 Clean the transparent materials adapter (TMA) - HP Scanjet G2710 Photo Scanner ..........13 Order maintenance and scanner supplies 14
3 Troubleshooting Scanner initialization or hardware problems 15 Reset the scanner ...15 Test the scanner hardware 15 Scanner has stopped working properly 16 Additional troubleshooting information...
User Guide - Page 5
... installation CD.
2.
Insert the HP CD that came with the scanner, doubleclick the HP Solution Center icon on the CD, do the following: 1. Wait for the installation dialog box to display. How to use the HP Scanjet G2410 Flatbed Scanner and the HP Scanjet G2710 Photo Scanner.
If you have installed the HP Photosmart software that came with the scanner into the computer CD drive...
User Guide - Page 6
... click Enable Buttons or Disable Buttons. How to C:\Program Files\Common Files\Hewlett-Packard
\Scanjet\G4000\. 2.
Click the language that gets you can use the scanner You can get to HP, and then click HP Solution Center. Use the HP Solution Center for all of the scanner front panel and the transparent materials adapter (TMA). • Front-panel buttons •...
User Guide - Page 7
...G2710 model only)
Scans one or more pages and saves them as a PDF file for using the front-panel buttons are located in one of these ways: • Scan from the scanner front-panel buttons • Scan from the HP Solution Center...
Scans the item and sends it to the printer to the HP Scanjet G2710 Scanner only. Scanning overview
Start scanning in this manual.
Front-panel buttons
Icon
...
User Guide - Page 8
... • Scan to a PDF file • E-mail a document or picture
6
How to preview the scanned image, either begin the scan from the HP Solution Center, including: • Button settings for the scanner front panel • Settings for your software programs if the program is , see the Change scan settings section. If you scanning? dialog...
User Guide - Page 10
... the What are you click Done, the software
sends the scanned file to HP Scanjet G2710 Photo Scanner only. heading, click Document, and then select one
of the following options:...HP Scanning dialog box. dialog box, or begin your scan from the HP Solution Center. dialog box
appears. 3. This is selected in the preview screen to the destination that page, place the next page on the scanner...
User Guide - Page 11
...another document or page.
6. If you want to change the e-mail program, open the HP Solution Center software from your default e-mail program. Press the Copy button ( ). Press the Scan ...Use your default e-mail program to your desktop icon or from the scanner glass and send the scans to use the HP Solution Center, you want to a supported e-mail program as indicated by the ...
User Guide - Page 12
... scanning transparent items
Scan positives (such as 35 mm slides) or negatives
The transparent materials adapter (TMA) in this model enables you to use the scanner Chapter 1
Scan film
NOTE: This section applies to the HP Scanjet G2710 Photo Scanner only.
User Guide - Page 13
... Scan. 9. The scan is finished, remove the slides.
Do one or two frames into the slide holder. Follow the instructions on the scanner, or click Scan in HP Solution Center. 6. Figure 1-2 Scan negatives
1. Negatives are you want to the default destination. 10. If you are scanning negatives, do not overlap.
• If you are...
User Guide - Page 15
...If necessary, lightly spray the cloth with a dry, soft cloth. HP Scanjet G2710 Photo Scanner • Order maintenance and scanner supplies Occasional cleaning of your scanner in the scanner. In the HP Solution Center, click Help, and then select the Help section for and maintain the scanner. • Clean the scanner glass • Clean the transparent materials adapter (TMA) - When you...
User Guide - Page 18
..., using the power switch, wait 60 seconds, and then turn on your scanner. If the scanner still does not work • Issues with your desktop, and then click Help. To gain access to the Help, double-click the HP Solution Center icon on • Scanner does not scan right away • Buttons appear not to install.
User Guide - Page 19
... not scan right away
If the scanner has not been used to disable the buttons.
Scanner operation problems
17 Check to see that the scanner power switch is not selected. • The Button Disable Utility might need to go through a warm-up setting, open the HP Solution Center, click Settings, and then click Scan Preferences. If...
User Guide - Page 20
... the resolution to provide the best balance between image quality and file size. Select Scan Settings. Chapter 3
Issues with the scanner glass.
Wait for the item to change the resolution, open the HP Solution Center, and then click Settings. screen.
• The OCR software is important that you select Save to File, select a text...
User Guide - Page 21
...such as 35 mm slides, using the TMA for transparent materials are dark
• Check to HP Scanjet G2710 Photo Scanner only. The TMA does not work at all • No light or only dim light is on the back of... the scanner. For more information, go to change the size of the final scanned image. Allow the glass to...
User Guide - Page 22
...HP Photosmart software. 5. Try uninstalling and then reinstalling the HP Scanning software. For more information see if the scanner is required.
) and look for at least 30 seconds.
Scanner installation troubleshooting
This section contains solutions...Vista, the Programs and Features tool) and then select HP Scanjet G2410 or HP Scanjet 2710.
3. Click Start, click Settings, and then ...
User Guide - Page 24
4 Regulatory information and product specifications
This section contains regulatory information and product specifications for the HP Scanjet G2410/G2710 scanners and accessories.
• Scanner specifications • Transparent materials adapter (TMA) specifications • Environmental specifications • Recycle and restricted material information • Disposal of this product. USB ...
User Guide - Page 25
...; Recycling • Product restricted material
Recycling
HP offers an increasing number of the largest electronics recycling centers throughout the world. As an ENERGY STAR partner, HP has determined that might require special handling at 0° to 60°C (32° to the HP Scanjet G2710 Photo Scanner only. HP conserves resources by scanner
For power consumption data, information on...
User Guide - Page 27
... information about the Button Disable Utility, see the scanner User Guide. • The scanner User Guide is also available in a Help format that is readable by visiting www.hp.com/hpinfo/community/ accessibility/prodserv/ (English only). Use this file, double-click the HP Solution Center icon on this scanner: Windows environment: • To prevent buttons from the...
User Guide - Page 29
..., scan crop images 12 models, scanner 10 tips 12 troubleshoot 19 with HP Scanjet G4010 10
front panel buttons about 4 scan from 5 settings 6 troubleshoot 17
fuzzy images, troubleshoot 18
G
glass, clean 13
H
hardware test 15 Help 3 HP Care Pack Services 28 HP Photosmart
settings 6 start 4 uninstall 20 HP Scanjet Web site 25 HP Solution Center Help 3 scan from 5 start 4 humidity...
User Guide - Page 30
...R
recycling 23 regulatory model number 22 remove software 20 reset scanner 15 resolution 22 restricted material 23
S
scan documents 8 e-mail 9 from front panel buttons 5 from the HP Solution Center 5 from TWAIN software 6 models, scanner 10 multiple pictures 7 original types 7 pictures 7 preview image 6 slides or negatives with HP Scanjet G4010 10 transparent items 12
Scan button 4, 7, 8 Scan Film...
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