HP Scanjet G2710 Support Question

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Question posted by abbasidris2000 on September 17th, 2011

Solution Center

Solution center does not work

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Related HP Scanjet G2710 Manual Pages

User Guide - Page 3

...Scanjet G2710 Photo Scanner ..........13 Order maintenance and scanner supplies 14 3 Troubleshooting Scanner initialization or hardware problems 15 Reset the scanner ...15 Test the scanner hardware 15 Scanner has stopped working properly 16 Additional troubleshooting information 16 1 Contents 1 How to use the scanner... the scanner front-panel buttons 5 Scan from the HP Solution Center 5 ...

User Guide - Page 5

...scanner into the computer CD drive. Wait for the installation dialog box to HP, Scanjet, G2410or G2710, and then click User Guide. How to use the HP Scanjet G2410 Flatbed Scanner and the HP Scanjet G2710 Photo Scanner... film Where to get additional information about using this product from the HP Solution Center. Insert the HP CD that came with screen reader software There is displayed...

User Guide - Page 6

... Button Disable Utility dialog box is the program that you want to C:\Program Files\Common Files\Hewlett-Packard \Scanjet\G4000\. 2. Select the scanner, and then click Enable Buttons or Disable Buttons. Use the HP Solution Center for manipulating, printing, archiving, and sharing your device, and then click the task you started scanning pictures and...

User Guide - Page 7

...; Make copies Scan from the HP Solution Center Scan from the scanner front-panel buttons Use the front-panel buttons on the scanner for basic scanning functions, such as a PDF file for using the front-panel buttons are located in one or more information about how to the HP Scanjet G2710 Scanner only. Scanning overview Start scanning...

User Guide - Page 8

... to a PDF file • E-mail a document or picture 6 How to HP, and then click HP Solution Center. 2. Click Settings, point to view or change many scan settings from the HP Solution Center, including: • Button settings for the scanner front panel • Settings for your software programs if the program is , see the Change scan...

User Guide - Page 10

...Scanjet G2710 Photo Scanner only. This is the best option for scanning a black and white graphic, but it is not suitable for color or grayscale originals if you want to preserve detail. 4. dialog box, or begin your scan from the HP Solution Center... - dialog box appears. 3. Place the original face down on the scanner glass, as indicated by the reference mark. 2. This option converts any...

User Guide - Page 11

...mail with that you want to change the e-mail program, open the HP Solution Center software from your desktop icon or from the scanner glass and send the scans to the specified location. Place the original face down on...The copy is on the glass and click Scan to use the HP Solution Center, you scanning? NOTE: There is no preview image for the document or picture you use , and then click ...

User Guide - Page 12

... Scan positives (such as 35 mm slides) or negatives The transparent materials adapter (TMA) in this model enables you to use the scanner Figure 1-1 Scan slides 10 How to scan two 35 mm slides at one time or two negatives. Chapter 1 Scan film NOTE: This section applies to the HP Scanjet G2710 Photo Scanner only.

User Guide - Page 13

... Show Preview check box on the screen, or begin the scan from the slide holder. 3. Open the scanner lid. 2. Make sure that the shiny side of the following : a. Negatives are scanning negatives, do ... holder back into the slide holder. 4. Scan film 11 Remove the negative strip holder from HP Solution Center. 8. Insert the slides with the top of the slides pointing up and with one of the ...

User Guide - Page 15

... is applied, the cleaner could run to the scanner. Clean the transparent materials adapter (TMA) - In the HP Solution Center, click Help, and then select the Help section for and maintain the scanner. • Clean the scanner glass • Clean the transparent materials adapter (TMA) - HP Scanjet G2710 Photo Scanner Clean the TMA with glass cleaner and wipe the...

User Guide - Page 18

... with scanning documents or text (OCR) • Scanned image is fuzzy • Scanner is working properly If the scanner stops scanning, complete the following steps, in Windows Vista, the Programs and Features tool) and then select HP Scanjet G2410 or HP Scanjet G2710. Click Add or Remove Programs(in order. Click Remove. 5. You might exist on...

User Guide - Page 19

... power cable are working. Scanner operation problems 17 Scanner will not turn on If the scanner will not turn it takes a moment after starting the software or pressing a scanner button for scanning to...see Button Disable Utility. Scanner does not scan right away If the scanner has not been used to go through a warm-up setting, open the HP Solution Center, click Settings, and then...

User Guide - Page 20

...a text file type from the File Type drop-down list to change the resolution, open the HP Solution Center, and then click Settings. screen. • The OCR software is normal. Allow the glass to...; To change text scanning options, click the Scan Document Settings button in full contact with the scanner glass. As you edit the text, compare the scanned text against the original, and then make...

User Guide - Page 21

... is connected securely to see Care and maintenance. For more information, go to HP Scanjet G2710 Photo Scanner only. Make sure that the TMA cable is on before scanning another image. Dots or... • Check the original slide or negative for transparent materials are reversed. The TMA does not work at all • No light or only dim light is too light or dark • Dots...

User Guide - Page 22

...solutions for installation and setup problems. • Uninstall and reinstall the software • Check the cables Uninstall and reinstall the software An incomplete software installation could cause the scanner not to be working...and then select HP Scanjet G2410 or HP Scanjet 2710. 3. When you must have the HP Photosmart software CD. 1. If not, proceed with your scanner. For the best ...

User Guide - Page 24

... - The Regulatory Model Number for your product is GRLYB-0209 or FCLSD-0512. This product qualifies for the HP Scanjet G2410/G2710 scanners and accessories. • Scanner specifications • Transparent materials adapter (TMA) specifications • Environmental specifications • Recycle and restricted material information • Disposal of Waste Equipment by Users in Private...

User Guide - Page 25

...;F) Storage: up to the HP Scanjet G2710 Photo Scanner only. For more information on the HP Photosmart software CD. Transparent materials adapter (TMA) specifications 23 HP conserves resources by scanner For power consumption data, information on...end-of the largest electronics recycling centers throughout the world. EPA. registered service mark of its most popular products.

User Guide - Page 27

.../community/ accessibility/prodserv/ (English only). To find this file, double-click the HP Solution Center icon on this site for a variety of information: • Find solutions to technical issues. • Learn tips for product support. • Accessibility • HP Scanjet Web site • Getting assistance Accessibility The following accessibility options are available on your...

User Guide - Page 29

... settings 6 start 4 uninstall 20 HP Scanjet Web site 25 HP Solution Center Help 3 scan from 5 start 4 humidity specifications 23 I install software troubleshoot 20 L languages, user guide 3 localized user guides 3 M mercury disposal 23 multiple picture scans 7 N negatives, scan crop images 12 models, scanner 10 tips 12 troubleshoot 19 with HP Scanjet G4010 10 O OCR troubleshoot 18...

User Guide - Page 30

... resolution 22 restricted material 23 S scan documents 8 e-mail 9 from front panel buttons 5 from the HP Solution Center 5 from TWAIN software 6 models, scanner 10 multiple pictures 7 original types 7 pictures 7 preview image 6 slides or negatives with HP Scanjet G4010 10 transparent items 12 Scan button 4, 7, 8 Scan Film button 4 Scan to PDF button 8 Scan to Share button...