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HP ProBook 6455b Support Question

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Question posted by rarobvitami on August 22nd, 2014

Probook6455b Won't Turn On And Caps Lock Light Flashes 5 Times

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Answer #1: Posted by freginold on November 3rd, 2014 4:28 AM
freginold

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When a laptop won't power on, it's often because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or the motherboard. Without being able to troubleshoot the laptop, it's almost impossible to say for sure which of the components is causing the problem

You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)

If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.

The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.

Related HP ProBook 6455b Manual Pages

HP ProBook User Guide - Windows 7 - Page 14

... default Web browser is in Computer Setup. (7) Caps lock light On: Caps lock is on. (8) Num lock light (9) Volume mute light On: Num lock is on or the embedded numeric keypad is enabled. ● Turquoise: Speaker sound is on the wireless button is visible only when the computer is pressed, the light blinks 5 times, and then the default Web browser opens...
HP ProBook User Guide - Windows 7 - Page 16

...light on the front of the computer is visible whether the computer is pressed, the light blinks 5 times, and then the default Web browser opens. Component Description (4) Drive light (5) QuickLook light...QuickWeb must be enabled in Computer Setup. (7) Caps lock light On: Caps lock is on. (8) Num lock light (9) Volume mute light On: Num lock is on or the embedded numeric keypad is ...
HP ProBook User Guide - Windows 7 - Page 55

... an optional external numeric keypad Keys on most keypad keys function like the keys on an external numeric keypad. When num lock on an external keypad is turned off, the num lock light on the integrated numeric keypad. Component (1) num lk key (2) Integrated numeric keypad Description Alternates between the navigation and numeric functions on...
HP ProBook User Guide - Windows 7 - Page 159

... Network ◦ Follow Boot Order ● Enable/disable the Notebook Upgrade Bay device (enabled by default). ● Enable/disable ...9679; Enable/disable the flash media reader. ● Enable/disable the USB port. Computer Setup menus 149 When enabled, saves power by turning off the LAN when not.../disable Num lock state at boot (disabled by default). ● Enable/disable LAN Power Save (...
HP ProBook User Guide - Windows 7 - Page 176

... Interface Controller (LAN) 149 Notebook Upgrade Bay 149 Power Monitor Circuit 149 Wake on LAN 149 wireless button 149 WLAN device radio 149 built-in device options 149 buttons mute 8, 9 power 7, 8 QuickLook 7, 9 QuickWeb 7, 9 TouchPad 2 volume 8, 9 wireless 8, 9 C cables 1394 97 modem 35 USB 95 calculator light, identifying 6 calibrating battery 73 caps lock light, identifying 4, 6 CD copying...
HP ProBook User Guide - Windows 7 - Page 178

... 149 LAN, connecting 39 language, changing in Computer Setup 147 latch, battery release 16 legacy support, USB 144, 148 lights battery 3, 5, 12 calculator 6 caps lock 4, 6 drive 4, 6, 12, 83 local area network (LAN) 3, 5, 12 num lock 4, 6 power 3, 5, 12 QuickLook 4, 6 QuickWeb 4, 6 volume 4, 6 webcam 11, 17 wireless 3, 5, 12 logical drive designations 154 low battery level 72 modem...
HP ProBook User Guide - Windows Vista - Page 14

.... ● Blinking: When the QuickLook button is pressed, the light blinks 5 times, and then HP QuickLook opens. (6) QuickWeb light NOTE: To use HP QuickLook when the computer is off, HP...off, HP QuickWeb must be enabled in Computer Setup. (7) Caps lock light On: Caps lock is on. (8) Num lock light (9) Volume mute light On: Num lock is on or the embedded numeric keypad is enabled. ●...
HP ProBook User Guide - Windows Vista - Page 16

...is pressed, the light blinks 5 times, and then HP QuickLook opens. (6) QuickWeb light NOTE: To use . ● Blinking: When the QuickWeb button is open . The wireless light on the power...off, HP QuickWeb must be enabled in Computer Setup. (7) Caps lock light On: Caps lock is on. (8) Num lock light (9) Volume mute light On: Num lock is on or the embedded numeric keypad is enabled. &#...
HP ProBook User Guide - Windows Vista - Page 54

... lk key on the external keypad, not on or off . When num lock on an external keypad is turned off, the num lock light on the computer is off will be used like the arrow, page up, or page down keys. To turn num lock on the computer. 44 Chapter 3 Pointing devices and keyboard Using an...
HP ProBook User Guide - Windows Vista - Page 73

... and then click the Power button. ● Click Start, click the arrow next to the Lock button, and then click Sleep. To exit Sleep: ▲ Briefly press the power button Setting...Initiating and exiting Sleep The system is saved to memory, letting you can be turned off . CAUTION: To prevent possible audio and video degradation, loss of audio or... the power lights blink and the screen clears.
HP ProBook User Guide - Windows Vista - Page 74

...check box to hide the battery meter icon, or select the Power check box to the Lock button. 2. Power plans can be required when the computer exits Hibernation, you must enter...Power settings and timeouts can help you stopped working . When the computer exits Sleep, the power lights turn on and your work returns to the screen where you to quickly access power settings, view remaining ...
HP ProBook User Guide - Windows Vista - Page 86

... computer. ● If the power lights turn on when the computer is connected to the AC adapter and external power. ● The power lights are connecting an external hardware device that does not connect to replace the battery or access components inside ... computer will be unused and disconnected from the computer. 2. Connect the AC adapter to the computer and to the Lock button. 3.
HP ProBook User Guide - Windows Vista - Page 155

... ◦ Follow Boot Order ● Enable/disable the Notebook Upgrade Bay device (enabled by default). ● Enable/...are enabled by default) To do this ● Enable/disable Num lock state at boot (disabled by default). ● Set the wake on...port. ● Enable/disable the flash media reader. ● Enable/disable the USB port. When enabled, saves power by turning off the LAN when not in ...
HP ProBook User Guide - Windows Vista - Page 171

...bay 16, 20 battery charge, maximizing 71 battery light 12, 70, 71 battery power 68 battery ...Notebook Upgrade Bay 145 Power Monitor Circuit 145 Wake on LAN 145 wireless button 145 WLAN device radio 145 built-in device options 145 buttons mute 8, 9 power 7, 8 QuickLook 7, 9 QuickWeb 7, 9 TouchPad 2 volume 8, 9 wireless 8, 9 C cables 1394 95 modem 34 USB 93 calibrating battery 72 caps lock light...
HP ProBook User Guide - Windows Vista - Page 173

...LAN, connecting 38 language, changing in Computer Setup 143 latch, battery release 16 legacy support, USB 140, 144 lights battery 12 caps lock 4, 6 drive 12, 81 local area network (LAN) 3, 5, 12 power 3, 5, 12 QuickLook 4, ...embedded identifying 42 keypad, external num lock 44 using 39 port options 1394 port 146 eSATA/USB port 146 ExpressCard slot 146 flash media reader 145 parallel port 145 serial...
HP ProBook User Guide - Windows XP - Page 14

.... ● Blinking: When the QuickLook button is pressed, the light blinks 5 times, and then HP QuickLook opens. (6) QuickWeb light NOTE: To use HP QuickLook when the computer is off, HP...off, HP QuickWeb must be enabled in Computer Setup. (7) Caps lock light On: Caps lock is on. (8) Num lock light (9) Volume mute light On: Num lock is on or the embedded numeric keypad is enabled. ●...
HP ProBook User Guide - Windows XP - Page 16

...off, HP QuickWeb must be enabled in Computer Setup. (7) Caps lock light On: Caps lock is on. (8) Num lock light (9) Volume mute light On: Num lock is on or the embedded numeric keypad is enabled. &#...pressed, the light blinks 5 times, and then HP QuickLook opens. (6) QuickWeb light NOTE: To use . ● Blinking: When the QuickWeb button is open . The wireless light on the ...
HP ProBook User Guide - Windows XP - Page 54

... whether num lock is on or off. (Num lock is turned off at the factory.) For example: ● When num lock is on, most keypad keys function like the keys on . To turn num lock on the computer. 44 Chapter 3 Pointing devices and keyboard When num lock on an external keypad is turned off, the num lock light on the...
HP ProBook User Guide - Windows XP - Page 170

...bay 16, 20 battery charge, maximizing 70 battery light 12, 69, 71 battery power 68 battery ...Notebook Upgrade Bay 144 Power Monitor Circuit 144 Wake on LAN 144 wireless button 144 WLAN device radio 144 built-in device options 144 buttons mute 8, 9 power 7, 8 QuickLook 7, 9 QuickWeb 7, 9 TouchPad 2 volume 8, 9 wireless 8, 9 C cables 1394 95 modem 34 USB 93 calibrating battery 72 caps lock light...
HP ProBook User Guide - Windows XP - Page 172

..., connecting 38 language, changing in Computer Setup 142 latch, battery release 16 legacy support, USB 139, 143 light, drive 81 lights battery 12 caps lock 4, 6 drive 12 local area network (LAN) 3, 5, 12 power 3, 5, 12 QuickLook 4, 6 QuickWeb...using 39 port options 1394 port 145 eSATA/USB port 145 ExpressCard slot 145 flash media reader 144 parallel port 144 serial port 144 smart card slot 145 USB ...

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