HP EliteBook 8460p Support Question
HP EliteBook 8460p Support Question
Find answers below for this question about HP EliteBook 8460p.Need a HP EliteBook 8460p manual? We have 9 online manuals for this item!
Question posted by gfacge on May 20th, 2014
Hp 8460 Won't Boot Caps Lock Light Flashing
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Current Answers
Answer #1: Posted by freginold on June 6th, 2014 5:51 PM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Usually when a laptop won't power on, it's because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or the motherboard.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
You can download the manuals for this model at the link below, including the service guide, which should give you more specific information about your model, including what it means when the Caps Lock light flashes:
http://www.helpowl.com/manuals/HP/EliteBook8460p/108296
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
You can download the manuals for this model at the link below, including the service guide, which should give you more specific information about your model, including what it means when the Caps Lock light flashes:
http://www.helpowl.com/manuals/HP/EliteBook8460p/108296
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... also be c:\sp99999\Winall\Driver (for XP32) or c:\sp99999\Winall\Driver64 (for current HP desktop and workstation Intel SATA controllers are applicable
IMPORTANT: Follow the installation instructions in an...to c:\sp99999.
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2) Unpack all the files from IDE to removable ...
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 13
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Installing SATA Drivers on HP EliteBook Notebook PCs - Page 14
Steps to launch the Device Manager console. Turn on the system and boot into the Operating System.
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Installing SATA Drivers on HP EliteBook Notebook PCs - Page 17
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HP ProtectTools Security Software 2010 - Page 1
... 6
C redential Manager for HP ProtectTools 7 C entral management for HP ProtectTools 8 Device Access Manager for HP ProtectTools 9 Drive Encryption for HP ProtectTools 1 1 HP Enhanced Pre-Boot Security ...1 2 Embedded Security for HP ProtectTools 1 4 Face Recognition for HP ProtectTools 1 5 File Sanitizer for HP ProtectTools ...1 6 Computrace® LoJack Pro for HP ProtectTools 17 Privacy...
HP ProtectTools Security Software 2010 - Page 2
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Access protection (strong authentication) Integrated fingerprint sensor, facial recognition, and smartcard reader
Enhanced pre-boot security (multiple users, multiple factors)
HP SpareKey can have a direct impact on it is to understand color code. It is why HP decided to invest heavily in enterprise security and started devoting resources to use software interface...
HP ProtectTools Security Software 2010 - Page 4
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HP ProtectTools Security Software 2010 - Page 5
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G ood information security is no longer a separate pre-boot password, a separate drive encryption password and a separate operating system password. HP ProtectTools Backup and Restore is designed to allow you to create and delete ProtectTools users system wide. User management, accessed...
HP ProtectTools Security Software 2010 - Page 9
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HP ProtectTools Security Software 2010 - Page 12
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HP ProtectTools Security Software 2010 - Page 13
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HP ProtectTools Security Software 2010 - Page 19
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2009 HP business notebook PC F10 Setup overview - Page 9
...Disabled
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Enabled/Disabled
• Flash media reader
Enables integrated SD Card reader.
Enabled/Disabled
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Service Guide - Page 22
... most closely matches your computer.
Component (1)
TouchPad on . On: Caps lock is on. ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off . ● Off: The TouchPad is on /off light
(2)
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(3)
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Service Guide - Page 23
NOTE: For more information, refer to "HP QuickWeb" in this guide and to the HP Quickweb software Help ● Amber: Computer sound is off or in Hibernation.
Top 15 On: Num lock is on .
Component (4)
Wireless light
(5)
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(6)
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(7)
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Service Guide - Page 158
...
number 35, 50 battery
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C Cable Kit
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Service Guide - Page 160
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N network jack, identifying 22 num lk key, identifying 19 num lock light 15
O operating system, product
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Reference Guide - Page 104
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K keys
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