HP Photosmart C7100 Support Question
HP Photosmart C7100 Support Question
Find answers below for this question about HP Photosmart C7100 - All-in-One Printer.Need a HP Photosmart C7100 manual? We have 2 online manuals for this item!
Question posted by sammydivajr on July 31st, 2011
Setup Assistant
I cannot continue with the Setup Assistant on my MAC. when it asks me to choose my printer from the list, the list is blank. This is only step 2 of the Setup Assistant
Current Answers
Related HP Photosmart C7100 Manual Pages
Setup Guide - Page 1
... the device.
b Lift the control panel.
3
Locate components
HP Photosmart C7100 All-in-One series Basics Guide
Windows CD
Basics Guide
4 x 6 in -One series Setup Guide...Photosmart C7100 All-in (10 x 15 cm) photo paper
USB cable*
Mac CD
power cord
control panel faceplate (may be pre-attached)
Documentation CD
This CD may differ.
USB cable users: Do not connect the USB cable until step...
Setup Guide - Page 12
... earlier, and then press OK. • If the network name that you wrote down your wireless setup. See Display keyboard tips to highlight Enter New Network Name (SSID) and then press OK. Type the WEP key or WPA passphrase, as HP would like to complete the network setup. HP Photosmart C7100 All-in -One.
Setup Guide - Page 15
...up properly.
Problem: The Printer Not Found message appears. ... (B or C). See steps C1
through the control ...Setup Wizard, a list of the key or passphrase or by inserting blank spaces at beginning or end. Network Troubleshooting
?
Action: For information on . • Try temporarily disconnecting your LAN card is set up a network, go back to the network. Enter Photosmart C7100...
Basics Guide - Page 9
...Enters fax numbers, values, or text. Subsequent presses continue to enter a fax number.
If you press it...Setup: Presents the Setup Menu for your computer.
6
HP Photosmart C7100 All-in the Scan Menu, it again, the Fax Menu appears where you select, the topic will appear on your display or on your memory card or storage device...Scan Menu where you can choose a destination for your memory...
Basics Guide - Page 11
... and installing software. The HP Photosmart Mac Help appears.
8
HP Photosmart C7100 All-in -One. If you can get help from your HP All-in -One. If you follow the steps in the Setup Guide in other publications. If you have Internet access, you click Onscreen Guide, a pop-up your device and contains additional information on select...
Basics Guide - Page 15
...the Setup program searches for use. 8. If more than one printer is disabled, continue with the installation.
- If the device description is ready for the HP All-inOne on the network.
5.
Insert the Mac CD...the HP All-in-One you want to connect.
12
HP Photosmart C7100 All-in -One into the CD-ROM drive on your
Mac or network. If a Windows Security Alert appears for HP ...
Basics Guide - Page 17
... required if you want to access HP Photosmart Share directly from any 802.11bcompatible wireless network device whether PC or Mac-based.
❑ A desktop computer or laptop with either wireless networking support, or a network interface card (NIC). See the documentation provided with your access point.
14
HP Photosmart C7100 All-in-One series Note 1 If...
Basics Guide - Page 25
... All-in -One series
Press until Network is complete, open Printers and Faxes in -One
to a wired (Ethernet) connection 1. This runs the Wireless Setup Wizard.
On the control panel of network management tasks. The Network Menu appears.
22
HP Photosmart C7100 All-in -One, press Setup. 2. When the installation is highlighted, and then press OK...
Basics Guide - Page 31
...All-in this could be a computer or some other device.
The DNS on the network. Note It is disabled.
28
HP Photosmart C7100 All-in -One:
● AutoIP: The installation...Not Specified: The IP address is not specified, or the device is assigned by a subnet mask. Network setup
Chapter 2 (continued) Parameter
Default Gateway Configuration Source
DNS server
Link Configuration
Description...
Basics Guide - Page 33
...framework in which devices or stations
Mode
communicate with each other:
● Infrastructure: The HP All-in-One communicates with each device on the network. Network setup
Chapter 2 (continued) Parameter
Description
Configuration... The HP All-in -One series On small networks, this network type.
30
HP Photosmart C7100 All-in -One is not connected to the wireless LAN due to see if a DNS...
Basics Guide - Page 35
...setup
Chapter 2 (continued) Parameter
Encryption
Access Point HW Address Total Packets transmitted Total Packets received
Description
A network using Shared Key authentication provides increased security by requiring users or devices... is connected:
● (MAC address): The unique MAC (Media Access Control) hardware address... is turned off .
32
HP Photosmart C7100 All-in use . ● WPA...
Basics Guide - Page 37
...setup
34
HP Photosmart C7100 All-in this section to help you probably have a parallel-type telephone system. After you run the Fax Setup Wizard (Windows) or Fax Setup Utility (Mac...other telecom devices to ...Setup Wizard (Windows) or Fax Setup Utility (Mac) to complete your fax setup. In a parallel-type phone system, you might have on the back of phone system your country/region listed...
Basics Guide - Page 75
... accuracy of the HP All-in -One.
Note If you align the printer, the alignment will fail. Use the HP All-in-One features
72
HP Photosmart C7100 All-in the input tray when you have a defective sensor or ink cartridge. Press Setup. If the alignment fails again, you might also want to dust...
Basics Guide - Page 79
... the Setup Guide that came with a USB cable is loaded in the input tray (for technical support.
76
HP Photosmart C7100 All... on it or, certain recycled paper). If prompted, choose your computer. Connecting the USB cable before connecting the USB... cable, but I received a message on the display that the printer alignment failed Cause The incorrect type of paper is straightforward. When ...
Basics Guide - Page 95
...Network. To check your LAN card (Mac) 1. To check your LAN card...your LAN card appears in the list. Right-click My Computer. 2....Printer not Found screen appears during installation ● I am using a cable modem without a router and I do not have an active network connection. If the top light is off, there is being sent or received by the device over the network.
92
HP Photosmart C7100...
Basics Guide - Page 97
...Photosmart C7100 All-in -One. Press until Network is highlighted, and then press OK. 4. Press until Print Network Configuration Page is on the same subnet and gateway.
Check the device display for your device...not be made ● Error message: More than 1 SecureEZ Setup access point found ● Error message: Another device connected to the network.
On the control panel of DHCP....
Basics Guide - Page 99
... types listed in ...networked devices, such...MAC filtering enabled, but change the security settings. Types not supported include: LEAP, PEAP, EAP-MD5, EAP-TLS, or EAP-TTLS. Unsupported authentication or encryption type
Cause Your network is case-sensitive. Troubleshooting and support
Chapter 5
Solution Turn on your access point. Then run the Wireless Setup Wizard.
96
HP Photosmart C7100...
Basics Guide - Page 105
... : www.hp.com/support If prompted, choose your country/region, and then click Contact HP for information on the control panel to continue printing for technical support. Replace ink cartridges soon Cause This warning indicates one or more information, see: Replace the ink cartridges
102
HP Photosmart C7100 All-in the print head assembly...
Basics Guide - Page 107
...device, country/region, and language. Can you are in front of phone support is available from HP at about the extended service plans.
104
HP Photosmart C7100...hardware or software to -date device information and expert assistance and includes the following information: ...steps: 1. Software and driver updates for the HP All-in -One - Support options and availability vary by phone
For a list...
Basics Guide - Page 115
... 26 USB cable installation 76
V visibility (Bluetooth) 33 voice mail
set up with fax 44, 51
W wall jack test, fax 78 warranty 104 WEP key, setup 18 wireless
radio, turn off 23 setup wizard,
troubleshoot 92, 94 status 30 troubleshoot 97 wireless router 10
Z zoom
button 7
112
HP Photosmart C7100 All-in-One series
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