HP Photosmart C5100 Support Question
HP Photosmart C5100 Support Question
Find answers below for this question about HP Photosmart C5100 - All-in-One Printer.Need a HP Photosmart C5100 manual? We have 1 online manual for this item!
Question posted by drknicker on September 1st, 2011
Photosmart C 5100 Shows Error 28 And Doesn't Start. Until Today It Printed Well.
My printer photosmart c5100 hasn't got any paper jam. the usb connection and mains are checked. ok.
It doesn't feed paper. The exclamation mark blinks red and the display shows 28. I switched off and on mains and the usb-connection. Nothing seems to help.
Current Answers
Related HP Photosmart C5100 Manual Pages
Basics Guide - Page 3
... written permission of Adobe Systems Incorporated. The only warranties for technical or editorial errors or omissions contained herein. Intel® and Pentium® are trademarks or registered.... Nothing herein should be liable for HP products and services are US registered marks of Intel Corporation or its subsidiaries in the express warranty statements accompanying such products...
Basics Guide - Page 4
...-One at a glance 2 Control panel features 4 Use the HP Photosmart software 5 Find more information 6 Access the onscreen Help 6 Finish setting up networking 7 Load originals and load paper 10 Avoid paper jams 12 Make a copy...12 Scan an image...13 Print 10 x 15 cm (4 x 6 inch) photos 15 Print from a software application 16 Replace the ink cartridges 18...
Basics Guide - Page 5
...the onscreen Help. Print from your computer The HP All-in-One can be used with a USB cable, you to make high-quality copies of the HP Photosmart software that allows printing. Scan Scanning ...computer to insert a memory card and begin printing or editing photos without turning on your computer.
The HP All-in-One at a glance
2
HP Photosmart C5100 All-in -One enables you can also ...
Basics Guide - Page 7
...Fix: Automatically adjusts a photo for printing, saving, editing, and sharing photos.
See the display for more about it .
4
HP Photosmart C5100 All-in -One control panel features....Name and Description
Color graphics display (also referred to the main screen.
Cancel: Stops the current operation and returns to as the display): Shows menus, photos, and messages.
Press Photo Fix to ...
Basics Guide - Page 8
...Print Photos button launches the Photosmart Express menu. If you to other basic software features, such as number of power is off, a minimal amount of copies, paper size, and paper type. Start Copy Color: Starts... different area to the device.
To completely remove power, turn the HP All-in -One is still supplied to print. You can choose a destination for your scan. OK: Selects a menu, ...
Basics Guide - Page 11
...the Ethernet cable to an available port on your computer is configured to connect to a series of network drives, make sure you have connected the HP All-inOne to a network. Note 1 If your Ethernet ...you install the software, make sure that network drive on your computer.
8
HP Photosmart C5100 All-in-One series Connect the Ethernet cable to the Ethernet port on the back of the HP All-...
Basics Guide - Page 13
... Mac and print a self-test report to align the edges, and then check the paper for use.
7. To load full-size paper 1. Pull out the input tray, and then slide the paper-width and paper-length guides ... network connection, go to complete all the paper in the stack is ready for the following:
- Tip For more help on the HP All-in -One is the same size and type.
10
HP Photosmart C5100 All-...
Basics Guide - Page 15
... no higher than two years
old.
Avoid paper jams
To help avoid paper jams, follow these guidelines. ● Remove printed papers from the control panel.
12
HP Photosmart C5100 All-in the photo tray 1. Make sure the paper-width guide does not bend the paper in the input tray. ● Do not force paper too far forward in -One. make quality...
Basics Guide - Page 16
... Memory Card, and then press OK. Note Closing the HP Digital Imaging Monitor icon in the Windows system tray can restore full functionality by starting the HP Photosmart Software.
● On a Mac, the software is always running.
Press the Scan Menu button. 4. When prompted, load your original photo print side down on the HP...
Basics Guide - Page 17
... you might list computers with a USB connection in addition to increase
or decrease the number of the following : a. Print Now
Prints your original print side down in -One scans your photo. Load your photo with the Set New Defaults option.
Use the arrows to those connected through the network.
14
HP Photosmart C5100 All-in -One overview
Chapter...
Basics Guide - Page 19
... on specific types of 10 x 15 cm (4 x 6 inch) photo paper
- If you want to manually specify the type of paper on each sheet of paper or transparency film, or use special features.
16
HP Photosmart C5100 All-in -One will look like. Press OK to select View & Print.
Press or to scroll through the photos on these...
Basics Guide - Page 20
... available in -One as the printer.
Select the orientation. - Change the print settings for each option in the input tray. 2.
Click OK to begin printing. Click OK. 6. The Print dialog box appears, and the Copies & Pages panel opens. 7. Note When printing a photo, you have paper loaded in the pop-up menu, as a new printing shortcut.
If you can easily...
Basics Guide - Page 27
... the software and connecting the USB cable, see the Setup Guide that came with a USB cable is straightforward. It might take a few minutes for technical support.
The display shows the wrong language Solution You can cause errors. Chapter 2
Solution The HP All-in-One might not respond if you might turn the device off. During installation...
Basics Guide - Page 28
... received a message on the display about a paper jam or a blocked print head assembly Solution If either a paper jam or blocked print head assembly error message appears on the HP All-inOne.
Network troubleshooting
This section contains network troubleshooting information for installation and configuration issues. ● The computer is firmly connected to discover the HP All-in -One and...
Basics Guide - Page 29
... a solid green, the device is installed properly and set up properly.
Troubleshooting and support
Chapter 2
The computer is unable to discover the HP All-in -One, and then turn it on
again.
b. If the connections are secure. 2. Click the Apple icon on the HP All-in-One.
26
HP Photosmart C5100 All-in-One...
Basics Guide - Page 31
... cartridge messages
The following is a list of ink cartridge error messages: ● Calibration error ● Cannot print ● The following ink cartridges cannot be replaced ● Ink cartridge problem ● Ink cartridge(s) are empty ● Ink cartridge(s) are expired
28
HP Photosmart C5100 All-in -One. 2.
Clear paper jams
If the HP All-in -One. Turn off the...
Basics Guide - Page 32
... prompted, choose your device
Calibration error Cause An incorrect type...device. Solution The indicated ink cartridge(s) cannot be cleaned. Contact HP customer support. Load unused plain white letter or A4 paper into the input tray, and then press OK on calling for the HP All-inOne. All printing...● Print head assembly is stalled ● Print head failure ● Printer alignment failed...
Basics Guide - Page 35
... error, replace the affected ink cartridge(s) with ink remaining in the print head assembly. Contact HP customer support. Cause The ink cartridge is specially formulated to mix with your country/region, and then click Contact HP for information on the control panel to : www.hp.com/support
32
HP Photosmart C5100 All-in the print...
Basics Guide - Page 42
...setup 7
O OK button 5 on button 5
P paper
jams 12, 25, 28 paper sizes 35 specifications 35 paper tray capacities 35 phone support 33 phone support period period for support 33 photo paper specifications 35 Photosmart Express 4 physical specifications 36 power specifications 36 print from software application
16 specifications 35 print head failure 31 stalled 31 print head, blocked 25 printer found...
Basics Guide - Page 43
... 23 incorrect measurements
25 jams, paper 12, 25 language, display 24
network setup 25 printer alignment 25 USB cable 24 troubleshooting No TCP/IP 26 Printer not Found 26 unable to discover device
26 using a cable modem
without a router 28
U uninstall software 22 USB cable installation 24
W warranty 34 wireless router 7
Z zoom
button 5
40
HP Photosmart C5100 All-in-One...
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