HP Photosmart C4700 Support Question
HP Photosmart C4700 Support Question
Find answers below for this question about HP Photosmart C4700 - All-in-One Printer.Need a HP Photosmart C4700 manual? We have 3 online manuals for this item!
Question posted by gringaz on April 3rd, 2012
Printer Won't Print. Says It's Offline
I'm using an HP Photosmart C4700 series printer with a MacBook Pro laptop. I have it set up wireelessly. It has stopped printing and when I click on printer icon at bottom of screen it says "offline". How can I get it online again and should I do anything else to get it to print?
Current Answers
Related HP Photosmart C4700 Manual Pages
Reference Guide - Page 1
...-XXXXX*
XXXXX-XXXXX
Black Cartridge
XXX
Tri-color Cartridge
XXX Note: Be sure to follow the animated setup guide because it contains important information on setting up
Insert the software CD to download and install the software.
English
HP Photosmart C4700 series
1 Unpack
Important!
Animations will guide you through the printer setup during the software installation.
Reference Guide - Page 4
...click the printer icon and choose "Set as your product has a check mark in the circle next to it. Do not connect the USB cable until you plugged the product into a power outlet. • Test the power outlet to print... time, you press the On button too quickly. English
Troubleshooting
Setup Troubleshooting
If the HP Photosmart does not turn on . Remove the CD from the computer's CD-ROM drive,...
User Guide - Page 3
Contents
Contents
1 HP Photosmart C4700 series Help 3
2 Finish setting up the HP Photosmart Add the HP Photosmart to a network 5 Set up a USB connection ...10
3 Get to know the HP Photosmart Printer parts ...11 Control panel features ...12
4 How do I?...13
6 Print Print documents ...21 Print photos ...22 Print envelopes ...27 Print on specialty media ...28 Print a Web page ...29
7 Scan Scan to ...
User Guide - Page 5
...; "Print" on page 21 • "Scan" on page 33 • "Copy" on page 37 • "Reprint photos" on page 43 • "Save photos" on page 45 • "Work with cartridges" on page 47 • "Technical information" on page 11 • "How do I?" 1 HP Photosmart C4700 series Help
For information about the HP Photosmart, see: • "Finish setting up...
User Guide - Page 12
... appears as the Setup program searches for use a USB cable to connect the HP Photosmart to install the software. Set up the HP Photosmart Other computers, which are prompted to do... network, the Printers Found screen appears. HP recommends up printer sharing on
connecting to the print features. To enable printer sharing on the network to print to the HP Photosmart, using your product for...
User Guide - Page 13
3 Get to know the HP Photosmart
• Printer parts • Control panel features
Printer parts
Figure 3-1 Printer parts
1 Color graphics display (also referred to as the display) 2 Control ...access area 11 Print carriage 12 Glass 13 Lid-backing 14 Lid 15 Rear door 16 Rear USB port 17 Power connection (Use only with the power adapter supplied by HP.)
Get to know the HP Photosmart
11
Get to...
User Guide - Page 17
...HP Photosmart, including letter or A4 paper, photo paper, transparencies, and envelopes. Original HP inks and HP Advanced Photo Paper have a look and feel comparable to save you use... inkjet printer.
glossy or soft gloss (satin matte). HP Everyday Photo Paper Print colorful, everyday snapshots at a low cost, using HP papers that are long lasting and vivid, print after print. For...
User Guide - Page 18
...use. HP Everyday Photo Paper Print colorful, everyday snapshots at a low cost, using HP papers that are specifically designed for the type of project you use this paper with your HP Photosmart. HP Premium Presentation Paper or HP...time and take the guesswork out of printing affordable professional photos with any inkjet printer. Great for printing out an entire vacation's worth of these...
User Guide - Page 23
... specific types of paper or transparency film, or use special features.
Make sure you change the settings manually only when you have paper loaded in your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. Depending on page 16
Print documents
Most print settings are automatically handled by the software application. Make...
User Guide - Page 24
...a photo on your print job by using the features available in the Printing Shortcuts list. TIP: You can adjust the settings here and save a custom printing shortcut, select the shortcut and click Save As. The default settings for your software application, click Print. 5. Click OK to begin printing. Make sure the product is the selected printer.
22
Print If necessary, you can easily...
User Guide - Page 25
... not compatible, the printer software displays an alert and allows you to stack up in the Print quality drop-down list. For more information, see "Print using Maximum dpi" on page 30 • "View the print resolution" on page 30 • "Printing shortcuts" on page 31 • "Set the default print settings" on page 32 • "Stop the current job...
User Guide - Page 29
... 15 • "Stop the current job" on page 103
Print envelopes
With the HP Photosmart, you can print on a single envelope, a group of copies. adapter required), Secure Digital (SD), Secure Digital Mini, Secure Digital High Capacity (SDHC), TransFlash MicroSD Card (adapter required), or xD-Picture card
d. Insert memory device.
1 Memory Stick, Memory Stick Pro, Memory Stick Select...
User Guide - Page 30
...; "Set the default print settings" on page 32 • "Stop the current job" on page 103
Print on specialty media
To reverse an image for each block of text. Depending on your software application, click Print. In the Paper Type drop-down list, click More, and then select HP Iron-on transparencies 1.
Print
28
Print Display the print settings, and click the Features tab.
Click...
User Guide - Page 31
... than on your Web browser, click Print. Make sure you can use HP Smart Web Printing to ensure simple, predictable web printing with it. Make sure the product is the selected printer. 4. Print
Print a Web page
29 Click the Features tab. 6. If you use Internet Explorer 6.0 or higher for Web browsing, you have selected the correct printer. 4. If your Web browser on...
User Guide - Page 32
... to the paper type and print quality that the HP Photosmart printer will print based on your print orientation to Landscape. Chapter 6
TIP: To print Web pages correctly, you might need to set your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Print using Maximum dpi
Use maximum dpi mode to print high-quality images such as...
User Guide - Page 33
... button might be called Properties, Options, Printer Setup, Printer, or Preferences. 4. Click the button that opens the Properties dialog box. Click the Resolution button to print with the HP Photosmart
manually. • Photo Printing-Plain Paper: Print a photo on a plain paper. • Postcard Printing or Hagaki Printing: Print your photos on your software application, this...
User Guide - Page 34
... use for printing, you want in your software application, this button might want to those you might be called Properties, Options, Printer Setup, Printer, or Preferences. 4.
Make changes to Print Settings, and then click
Printer Settings. 2. To change the default print settings 1. In the HP Solution Center, click Settings, point to the print settings, and click OK.
Click...
User Guide - Page 49
... Settings, and then click
Printer Toolbox. In the Print Properties dialog box, click the Features tab, and then click the Printer Services button. The estimated ink levels for planning purposes only. 11 Work with cartridges
47
For more information, see www.hp.com/go/inkusage. The Printer Toolbox appears. 2.
You do not have installed a refilled or remanufactured cartridge, or...
User Guide - Page 55
... problem
53
Be prepared to provide the following information: • Product name (HP Photosmart C4700 series) • Serial number (located on the back or bottom of the product)...and Africa, go to www.hp.com/support. This section contains the following topics: • HP support • Setup troubleshooting • Print troubleshooting • Print quality troubleshooting • Memory ...
User Guide - Page 63
... cartridges until it stops at a time. Always make sure the paper you use HP Advanced Photo Paper. When you purchased genuine HP print cartridges, go to avoid possible printing delays. For more than one type of paper correctly
Step 1: Use the correct paper type Solution: HP recommends that you are printing on page 47 Cause: The print cartridges might start...
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