Why Does My Hp Printer Answer My Phone With Auto Answer Off

If you are able to send but not receive a fax, change the Answering Mode to an appropriate setting depending on your fax setup. Temporarily change the Answer Mode to the Manual setting while troubleshooting. This will enable you to monitor each stage of the fax (call connection, pickup, delivery, and printing).

If the product Home screen is not active, touch anywhere on the screen to activate it.
1 On the Home screen, touch the Setup icon ( ).
2 Touch Service .
3 Touch Fax Setup .
4 Touch Basic Setup .
5 Touch Answer Mode .
For troubleshooting purposes, try the Manual mode first. If Manual mode works, then try the mode that is appropriate for your setup.

Answer Modes

Answer mode HP product behavior

Automatic (default) The product answers incoming calls after a specified number of rings or upon recognition of special fax tones.

TAM The product does not automatically answer the call. Instead, the product waits until it detects the fax tone.

Fax/Tel The product answers incoming calls immediately. If the product detects the fax tone, it processes the call as a fax. If the product does not detect the fax tone, it creates an audible ring to alert you to answer the incoming voice call.

Manual The product never answers calls. You must start the fax-receiving process yourself, either by touching the Start Fax button on the control panel or by picking up a telephone that is connected to that line and dialing 1-2-3.

Receive a fax from a working fax machine.
If you successfully receive a fax, refer to the table to set the answer mode back to the appropriate setting. Automatic mode is the factory default.

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