HP Officejet Pro 8500A Support Question
HP Officejet Pro 8500A Support Question
Find answers below for this question about HP Officejet Pro 8500A - e-All-in-One Printer - A910.Need a HP Officejet Pro 8500A manual? We have 3 online manuals for this item!
Question posted by thomfas on August 24th, 2014
Hp Officejet 4500 How To Make Scans Darker
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Related HP Officejet Pro 8500A Manual Pages
Getting Started Guide - Page 6
...are using the HP Officejet Pro 8500A (A910a-f), you can only use Scan to E-mail and Fax to E-mail if your e-mail application meets the requirements listed in this section.
4 Use the printer
For information ...computer running Windows, the setup wizard can still set up the digital solutions, make sure you set up and use Scan to Network Folder and Fax to Network Folder.
• A valid e-...
Getting Started Guide - Page 26
... all packing tape and
• Make sure the printer is loaded correctly in the CD drive, inspect the
HP software CD for damage. When the printer is on
outside and inside the printer.
the tray and is not jammed in the
• If the computer cannot recognize the HP
Windows Device Manager. Problems installing the software
•...
Getting Started Guide - Page 31
Step 1: Make sure the wireless (802.11) light is turned on
If the blue light near the ink cartridges area.
Mac OS
Open the HP Utility, located in the Dock. (HP Utility is not lit, wireless capabilities might encounter when connecting the printer to your wireless network, complete the following steps:
• HP Officejet Pro 8500A (A910a-f):
From the...
User Guide - Page 9
... 3: Check to see if the firewall software is blocking communication 139 Step 4: Make sure the printer is online and ready 140 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 140 Step 6: Make sure the HP Network Devices Support service is running (Windows only) ...141 Add hardware addresses to...
User Guide - Page 45
... select Print on
Both Sides on all models of the HP Officejet Pro 8500A (A910) e-All-in the printer driver. Select the binding type on both sides of a page and Load media. 2. NOTE: You can perform manual duplexing by using an
Ethernet cable or wireless connection) • A device that the duplex accessory is not available, verify that...
User Guide - Page 50
... as e-mail attachments-and all without using the HP Officejet Pro 8500A (A910a-f), you can be sent to a shared network folder for easy sharing and storage, or you can help improve your model number, see Finding the printer model number. HP Digital Solutions are being used for each scan destination, allowing you to one or more e-mail...
User Guide - Page 51
... make sure you have write access to the folder. • The name of the computer where the folder is connected using a USB cable, you scan documents to a computer or attach scans ...information about finding the computer name, see Scan an original.
NOTE: HP Direct Digital Filing does not support Active Directory. Requirements
47 NOTE: If the printer is located
For information about finding the...
User Guide - Page 52
... information • An active Internet connection If you are using the HP Officejet Pro 8500A (A910a-f), you can only use Scan to E-mail and Fax to E-mail if your e-mail application meets the requirements listed in this section. NOTE: If you are using the printer in the future or turn off the feature.
To find your...
User Guide - Page 54
...options, you must use the Scan to whom you have entered the required information about the network folder, click Save and Test to make sure the link to 10 Outgoing... use the printer's EWS. Click New, and then follow the onscreen instructions.
50
HP Digital Solutions Chapter 4
3. NOTE: If you are using the HP Officejet Pro 8500A (A910a-f), you must use the printer to scan documents and...
User Guide - Page 56
...
52
HP Digital Solutions
To open the EWS automatically, make sure
the link to E-mail. Click Additional Settings. Set Up HP Digital Fax
With HP Digital Fax, the printer automatically receives...the HP Officejet Pro 8500A (A910a-f), you click Finish, the EWS is displayed in all e-mail messages sent from the printer, as well as scan settings used when sending e-mail from the printer), ...
User Guide - Page 57
...you
want to use the HP Digital Solutions available with the printer, follow the appropriate instructions. Use the HP Digital Solutions
53 Embedded Web server (EWS) 1.
Touch Scan, and then touch E-mail....use Scan to Network Folder and Fax to E-mail
NOTE: If you are using the HP Officejet Pro 8500A (A910a-f), you have entered the required information, click Save and Test to make sure...
User Guide - Page 58
...• If you are using Fax to E-mail and if your e-mail application is set up HP Digital Fax, any black-and-white faxes that you receive print, by default, and then are ...arrive. NOTE: If you are using the HP Officejet Pro 8500A (A910a-f), you can see Finding the printer model number.
54
HP Digital Solutions To find your inbox, you can only use Scan to Network Folder and Fax to notify ...
User Guide - Page 104
... and check the printhead health section. NOTE: Before printing the print quality diagnostic page, make sure you decide whether to run any printhead has a Replace status, then perform one...: Click the Settings tab, click Device Services in the left pane. • HP Software (Windows): Open the HP software that was included with the printer. Click the Device Services tab, and then click Print...
User Guide - Page 106
...be cleaned, print a Print Quality Diagnostic page. Before cleaning the printheads, make sure you need to calibrate the linefeed. For more information, see Load ...Device Services in the left pane, select Align Printer from the drop-down list in the Print Quality section, and then click Run Diagnostic. • HP Software (Windows): Open the HP software that was included with the printer...
User Guide - Page 107
...printer control panel. Wait for more information. • HP Software (Windows): Open the HP software that can be damaged easily. 1. If you receive this message, you start. Open the top cover. 2. Solve print quality problems 103
Make sure there is paper in the printer... from the printer. 3. Lift the printhead latch. Click the Device Services tab, and then click Clean Printheads and ...
User Guide - Page 134
... are connecting the printer using an Ethernet cable, make sure you are not
connecting the printer using a wireless connection, make sure that you are using is securely connected to the printer. The printer is not set up correctly on the network Make sure that the printer is set up HP Direct Digital Filing (Windows)
Common problems
Scanned images are incorrectly...
User Guide - Page 136
...to others when sending to enable sharing is secure, the Scan to Network Folder does not support Active Directory.
132 Solve ...server settings, see Finding the printer model number.
Make sure that data sent from the printer is different from the e-mail ... Simple File Sharing (SFS).A folder set up using the HP Officejet Pro 8500A (A910a-f), you are using SFS is shared anonymously: it does...
User Guide - Page 137
... send or receive faxes.
For more information, see Finding the printer model number. In addition, the default filename of paper, load paper in the wizard or the setup assistant. NOTE: If you are using the HP Officejet Pro 8500A (A910a-f), you can both read and write to Network Folder, make sure you have enabled SMB sharing.
User Guide - Page 161
... Fax specifications • Scan specifications • HP Web site specifications • Environmental specifications • Electrical specifications • Acoustic emission specifications • Memory device specifications
Physical specifications
NOTE: To find your model number, see Finding the printer model number. Size (width x height x depth) HP OfficeJet Pro 8500A (A910a-f): 502 x 283...
User Guide - Page 169
... grayscale (256 levels of gray) • Maximum scan size from glass: HP Officejet Pro 8500A (A910a-f): 216 x 297 mm (8.5 x 11.7 inches) HP Officejet Pro 8500A (A910g-z): 216 x 356 mm (8.5 x 14 inches)
NOTE: To find your model number, see Finding the printer model number. • Maximum scan size from ADF: 216 x 356 mm (8.5 x 14 inches)
HP Web site specifications The following Web-enabled...
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