HP Officejet J6400 Support Question
HP Officejet J6400 Support Question
Find answers below for this question about HP Officejet J6400 - All-in-One Printer.Need a HP Officejet J6400 manual? We have 4 online manuals for this item!
Question posted by dlperlmutter on July 5th, 2011
Compatibility
My J6400 will not detect Windows 7 so I can not use my printer. Is there a way to make it work?
Current Answers
Answer #1: Posted by kcmjr on July 6th, 2011 10:39 AM
kcmjr
Member since:
May 5th, 2011 Points: 4,254,245
Member since:
May 5th, 2011 Points: 4,254,245
The Windows 7 drivers are available for download from here: https://support.hp.com/us-en/product/details/hp-officejet-j6400-all-in-one-printer-series/3635376?sp4ts.oid=3635388&lang=en&cc=us
Licenses & Certifications: Microsoft, Cisco, VMware, Novell, FCC RF & Amateur Radio licensed.
Related HP Officejet J6400 Manual Pages
Wireless Getting Started Guide - Page 6
....) Select Setup Assistant or Network Setup Assistant from the HP device control panel:
HP Officejet J4680 All-in-One series
HP Officejet J6400 All-in the order listed:
1. Solving wireless (802.11) problems
The following sections provide assistance if you are using your HP Officejet/Officejet Pro device over a network, try the following suggestions in -One series
a. Restart...
Wireless Getting Started Guide - Page 7
...printer driver (Windows only) (page 8)
6.
Solving wireless (802.11) problems 6 Usually there are two indicator lights, one that the computer is connected to your network.
For more information, click the Help button in the window. Make sure that the HP Officejet/Officejet Pro device is working... Network. If you are not using a computer running (Windows only) (page 8)
1.
Reconnect...
Wireless Getting Started Guide - Page 8
... light is off , try using the HP device over the network.
• If the HP device is connected to work with HP devices" on the back of the HP device. Select Network Setup, select Print Network Settings, select Configuration Page, and then press OK. Select Print Report, and then select Wireless Test.
HP Officejet J6400 a. b.
Check to see...
Wireless Getting Started Guide - Page 9
... Stopped appears in the window that is set as the Port description, next to use the HP device over the network, your computer to work with HP devices" on page 10. Make sure the wireless version of the HP Officejet/Officejet Pro device is connected wirelessly and select Set as the default.
1. Right-click the printer icon, and then click...
Wireless Getting Started Guide - Page 10
...Officejet/Officejet Pro device using an ad hoc wireless network connection
Method 1
1. Change from a USB connection
Use the following instructions to change from a USB to a wireless connection. Press Add a Device. 3.
From the Information and Settings list, select Network Printer...HP device's control
All-in -One
panel, press the Setup ( )
series
button. On the HP device's control
J6400 ...
Wireless Getting Started Guide - Page 11
... security software running on page 4 and select the network that are using a computer running Windows, in your firewall's list of allowed ports. NOTE: Some firewalls continue to work with HP devices 10 English
Method 2 (Windows only)
1. Make sure your network where it can communicate with your computer. If you are having problems such as described above...
User Guide - Page 5
... and lights 12 Connection information ...13 Turn off the device ...14
2 Use the device Use device control panel menus 15 Device control-panel message types 16 Status messages ...16 Warning messages ...16 Error messages ...16 Critical error messages ...16 Change device settings ...16 Use the HP Solution Center (Windows 17 Use the HP photo and imaging software 17 Load originals...
User Guide - Page 20
...device control panel (such as the scan settings).
16
Use the device These messages are configuring settings in HP Solution Center or in the HP Device Manager, you of these places: • From the device control panel. • From the HP Solution Center (Windows) or HP Device...For
more information, see Use the HP photo and imaging software. Chapter 2
Device control-panel message types
This...
User Guide - Page 21
... Information and Settings menu, click an item that are associated with the device. The software is the HP Photosmart Software window.
Use the HP Solution Center to the HP photo and imaging software differs by operating system (OS). If you have a Windows computer, the HP photo and imaging software entry point is installed on...
User Guide - Page 53
... use the HP photo and imaging software to perform fax procedures that came with the recipient before sending the fax. NOTE: Before you begin faxing, make sure you have already done this as resolution and the contrast between lightness and darkness on the faxes you can schedule faxes to speak with the device...
User Guide - Page 115
... 10.4: Open System Preferences, click Print & Fax, click the Sharing
tab, check the box next to Share these printers with other computers using the shared device must have IP addresses. (AppleTalk is not supported.) • The device that is installed. (You can share it with other Macintosh computers (the clients) on a locally shared network...
User Guide - Page 121
... delete the device application files from your computer. 9. Make sure to your computer. To uninstall from a Windows computer, method 2
NOTE: Use this , you would like to your router, if possible. Do not connect it to remove shared files, click No. On the Windows taskbar, click Start, select Programs or All Programs, select
HP, select Officejet J6400 Series...
User Guide - Page 145
... a faster rate, which is good for use with the device.
Colors are not low on ink. Check the print cartridges Make sure the correct print cartridges are installed and...printer driver. For more information, see Select print media. For more information, see Manage the device and Work with print cartridges. Poor print quality and unexpected printouts 141 Check the print cartridges Make...
User Guide - Page 156
...; The "Dial Tone Detection" test failed • The "Fax Line Condition" test failed
The "Fax Hardware Test" failed
Solution: • Turn off the device by using a phone splitter, this...device is secure. • Make sure you are using the Power button located on the device control
panel and then unplug the power cord from the Fax Setup Wizard (Windows) or HP Fax Setup Utility (Mac OS), make...
User Guide - Page 158
... be connected to the port labeled 1-LINE on the back of Phone Cord with Fax" test failed
Solution: • Make sure you used the phone cord supplied in the box with the device. You can be able to the telephone wall jack. You will also need another phone cord, which can purchase a coupler...
User Guide - Page 163
... Change the answer ring pattern for distinctive ring. • If Auto Answer is set to receive faxes manually; You cannot use the keypad on top of the device cable which has a wall plug attached to send the fax. NOTE: If using a distinctive ring service, check to make sure that is connected directly to the...
User Guide - Page 172
... for damage. Chapter 9
Check the hardware connections • Make sure that any cords and cables that you are using are in good working order. • Make sure that the power cord is connected securely to both the device and to a
working , and are firmly connected to the device. • All packing tapes and materials are removed from...
User Guide - Page 179
...the version number of the printer software. (To find the version number of the device. HP online support is connected... problems • Proactive device updates, support alerts, and HP newsgrams that are available when
you are using, such as through USB...access to your system, such as Windows XP. 3. Check the operating system that came with the device. 2. It is connected to qualified...
User Guide - Page 203
Products with 2.4-GHz wireless LAN devices France For 2.4 GHz Wireless LAN operation of this product may be used. Italy License required for use , only 2400-2454 MHz frequency band (channels 1-9) may be confused with the marketing name (HP Officejet J6400 All-in-One series) or product number.
This compliance is indicated by HP. The wireless telecommunications...
User Guide - Page 204
... of conformity
DECLARATION OF CONFORMITY
according to the following two Conditions: (1) This device may not cause harmful interference, and (2) this number should not be confused ...reports, this device must accept any interference received, including interference that the product
Product Name: Regulatory Model Number:1) Product Options: Radio Module Number:
HP Officejet J6400 series SNPRC-...
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