HP Officejet 6600 Support Question
HP Officejet 6600 Support Question
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Question posted by joekaprol on July 24th, 2014
Officejet 6600 Won't Send Fax Error 351
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Current Answers
Answer #1: Posted by freginold on October 17th, 2014 3:42 AM
freginold
Member since:
December 20th, 2011 Points: 23,254,995
Member since:
December 20th, 2011 Points: 23,254,995
Hi, you can find detailed information about this error and how to fix it here:
- HP Fax Error 351
It may be a temporary problem (caused by a user on the other end or by Call Waiting) or it could be a problem with the phone lines.
- HP Fax Error 351
It may be a temporary problem (caused by a user on the other end or by Call Waiting) or it could be a problem with the phone lines.
Related HP Officejet 6600 Manual Pages
Getting Started Guide - Page 4
...; Information about these tools, see "Where's the user guide?" To scan, copy, and send faxes, you can use the control panel to change the printer settings using the printer •...print documents and photos, scan documents to a connected computer, make copies, and send and receive faxes.
For more information about supported printing supplies and accessories (if available
for the ...
Getting Started Guide - Page 13
... the following:
feature in the printer's control panel to set distinctive ring.
on the same telephone line. Touch down arrow , and then touch Error
be changed unless you have problems sending and
4.
Also,
turning off error correction. Touch Fax Sound Volume. 4.
Or
automatically determines the distinctive ring pattern assigned by your telephone company to...
Getting Started Guide - Page 14
... multiple recipients • Send a fax in Error Correction Mode
For information about the following topics:
• Send a fax using the keypad.
4. If you were speaking with the quality of the fax you sent, you can send faxes in the printer. At this section, you will hear fax tones from memory • Schedule a fax to send later • Send a fax to fax in a variety of...
Getting Started Guide - Page 15
... If you are speaking with the sender, instruct the sender to press Start on the Auto Answer option (the default setting) from a sending fax
connected to Answer setting. Instead, you must receive make sure the Auto Answer setting is not currently set to another number • Set the paper ...
Getting Started Guide - Page 21
... experience problems when sending faxes, receiving faxes, or both.
Note: If the printer is set up properly for faxing. Perform this test after you might have when setting up the printer for damage. For more information, see "Step 2: Test fax setup" on page 9. If prompted, choose your country/region, and then type "fax error codes" in the...
Getting Started Guide - Page 22
...fax successfully.
• If you hear noise, turn Error Correction Mode (ECM) off the hook. The printer can cause faxing problems. If you are using a Fax...the same phone line with poor sound quality (noise) can send faxes but not connected to the printer) or other equipment is...faxing, you subscribe to the telephone wall jack and check for static or other devices and run the test again.
Getting Started Guide - Page 23
... have successfully connected the printer to use the keypad on the telephone to send the fax:
Argentina Brazil Chile Colombia India Ireland Korea Malaysia Philippines Portugal Saudi Arabia Spain... information in the user
guide. (For information about solving problems you are having problems sending a fax manually from a phone that is located in the Hewlett-Packard folder in the Applications ...
User Guide - Page 7
......60 Set the redial options...60 Set the fax speed...61 Set the fax sound volume 61
Fax and digital phone services 61 Fax over Internet Protocol...62 Use reports...62
Print fax confirmation reports 63 Print fax error reports...64 Print and view the fax log 64 Clear the fax log...64 Print the details of the last...
User Guide - Page 47
...: • Send a fax • Receive a fax • Set up the printer correctly for faxing.
You can verify the fax is set up speed-dial entries • Change fax settings • Fax and digital phone services • Fax over Internet Protocol • Use reports
Send a fax
You can send a fax in Error Correction Mode
Send a standard fax You can easily send a single- 5 Fax
You can use...
User Guide - Page 48
... control panel 1.
Send a standard fax from the computer
You can send a document on your computer as a black fax or
a color fax), click the button that you have changed any further settings for the fax, and then click Send Fax. Click Print or OK. 7. The printer begins dialing the fax number and faxing the document.
44
Fax To send a standard fax from the printer...
User Guide - Page 49
... Load an original on how the recipient has their fax machine set up menu below the Orientation setting. Send a fax
45 This makes it . If a person answers the phone, you can send the fax directly to send them a fax before sending the fax. Send a fax manually from an extension phone 1.
If a fax machine answers the call and talk with the recipient before...
User Guide - Page 50
... original in the automatic document feeder (ADF). 2. If you will hear fax tones from memory. Send a fax using monitor dialing Monitor dialing allows you have your calling card.
If the printer... can hang up speed-dial entries.
TIP: If you would dial a regular telephone. To send a fax using monitor dialing from the printer control panel as a speed dial, when prompted to enter your...
User Guide - Page 52
... setting off : • The quality and transmission speed of the erroneous portion. Chapter 5
To cancel a scheduled fax 1. To send a fax to multiple recipients at once by detecting errors that occur during transmission and automatically requesting retransmission of faxes you turn ECM off , consider the following. Touch Start Black. If the printer detects an original loaded...
User Guide - Page 54
... you hear fax tones from a sending fax machine, do the following backup fax modes are deleted from printing the faxes (for example, if the printer runs out of the faxes it receives new faxes.
If the memory becomes full of the most recently printed faxes if they are available:
On On Error Only Off
The default setting.
Faxes are deleted...
User Guide - Page 66
... done either through a converter box (which supplies regular analog phone jacks for fax connections) or your local service provider for traditional fax transmission over Internet Protocol (FoIP). If you are in Error Correction Mode.
For more information about changing the fax speed, see Send a fax in a digital phone environment (such as required; Chapter 5
HP printers are...
User Guide - Page 67
... following topics:
• Print fax confirmation reports • Print fax error reports • Print and view the fax log • Clear the fax log • Print the details of the last fax transaction • Print a Caller ID Report • View the Call History
Print fax confirmation reports
If you send and receive
faxes successfully.
Touch Fax Confirmation. 4. Off
Does not...
User Guide - Page 68
... arrow), and then touch Setup. 2. This is an error during transmission or reception.
To clear the fax log 1.
Touch Fax Log. Off
Does not print any fax error reports. NOTE: Clearing the fax log also deletes all faxes stored in memory. Touch Fax Confirmation with image. On (Fax Send)
Prints whenever a transmission error occurs.
Touch On (Fax Send) or On (Send and Receive). 4.
User Guide - Page 105
... by pressing the (Power) button located on . After a few seconds, plug the power cord in this section. • Try to send or receive faxes.
Check the display for basic information about the error. Run the test again. Go to the telephone wall jack. If the test fails again, continue reviewing the troubleshooting information...
User Guide - Page 215
...door, locating 12 printer control panel locating 11 network settings 195 scan from 36 send faxes 44 printer driver warranty 133 printer software (Windows) about 198 opening 198 printer ...fax 52 regulatory information 144, 150 regulatory model number 144 replace ink cartridges 73 reports confirmation, fax 63 diagnostic 88 error, fax 64 fax test failed 101 print quality 88 printhead 90 reprint faxes...
User Guide - Page 216
...error messages 98 from printer control panel 36 from Webscan 37 OCR 38 quality 98 Scan screen 14 scan specifications 142 slow 97 troubleshoot 96
Scan screen 14 scanner glass
clean 24 load originals 19 locating 11 schedule fax 47 send faxes basic fax... system requirements 136 speed troubleshoot for scanner 97 speed dial send fax 43
status network configuration page 126 printer status report 126
...
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