HP Officejet 6600 Support Question
HP Officejet 6600 Support Question
Find answers below for this question about HP Officejet 6600.Need a HP Officejet 6600 manual? We have 3 online manuals for this item!
Question posted by langdale on March 1st, 2014
How To Fix 'unable To Scan, Copy Or Send Fax' Error Message
My HP Officejet 6700 Premium prints but I get screen shows message "unable to scan, copy or send fax" when I try to copy. How to fix?
Current Answers
Related HP Officejet 6600 Manual Pages
Getting Started Guide - Page 7
... the Home screen. On your computer or mobile device, open your printer's display. However, HP cannot guarantee that the printer's email address is the only address listed in the "To" line, the attachments you want to use .
Note: Make sure that the printer will print other email addresses are sending might be printed using HP ePrint, see...
Getting Started Guide - Page 13
... Fast, Medium, or Slow. Fax Error Correction Mode
1.
receiving faxes, turn off this setting might be useful when you
are trying to send a fax to determine automatically which ring pattern it should not be resent. Also,
turning off error correction. English
Set up and use fax
If you experience problems sending and receiving faxes, try using a lower fax speed.
1. You can change...
User Guide - Page 8
... Copy defects are apparent 95 The printer prints half a page, then ejects the paper 96 Paper mismatch...96 Solve scan problems...96 Scanner did nothing...96 Scan takes too long...97 Part of the document did not scan or text is missing 97 Text cannot be edited...97 Error messages appear...98 Scanned image quality is poor 98 Scan...
User Guide - Page 18
... printer features that help for some features from this screen. Displays a screen where you can make a scan, or change the printer mode and settings, print reports, or get help conserve natural resources and reduce the environmental impact of curved lines. Displays a screen where you can send a fax, or choose fax settings.
When you can configure settings for the...
User Guide - Page 20
...8226; Recommended papers for printing and copying • Recommended papers for photo printing • Tips for selecting and using HP Digital Fax (Fax to PC and Fax to test a variety of everyday documents. Use HP media for printing and copying of print media types before buying large quantities. Look for more information, see Scan.
For more information about HP media. All papers with...
User Guide - Page 21
..., bolder blacks, and vivid colors. Recommended papers for printing and copying If you want the best print quality, HP recommends using paper designed for less smearing, bolder blacks, and vivid colors. It features ColorLok Technology for easy handling. HP Office Recycled Paper
HP Office Recycled Paper is a high-quality multifunction paper. It is available in 8.5 x 11 inch...
User Guide - Page 24
... you are loading an original printed in landscape orientation, place the pages so that the loaded pages were detected. The ADF does not support double-sided documents.
NOTE: Some features, such as the Fit to your originals in the automatic document feeder (ADF)
You can be scanned, copied, or faxed using media. Load an...
User Guide - Page 52
...memory limitations. From the Home screen, touch (right arrow), and then select Setup. 2. Touch Cancel Scheduled Fax. If the printer detects an ...Send a fax in the automatic document feeder (ADF). 2. Touch the Send Fax Later message on the scanner
glass or Load an original in Error Correction Mode Error Correction Mode (ECM) prevents loss of the erroneous portion. Send a fax to send faxes...
User Guide - Page 56
... the paper size for the default paper size. Set the paper size for received faxes You can cancel fax forwarding by default, so the image of the incoming fax is useful when you receive a fax, the fax does not print and an error message appears on a second page. If this feature is turned off, information that is loaded...
User Guide - Page 65
...
If you experience problems sending and receiving faxes, try using the Internet. Touch (right arrow), and then touch Setup. 2.
Fax and digital phone services
Many telephone companies provide their customers with your
printer by using a lower Fax Speed. Touch Fax Setup, and then touch Basic Fax Setup. 3. Fax and digital phone services
61 Touch Fax Speed. 4. This method is...
User Guide - Page 66
... telephone company) when you experience problems faxing, try using ECM, see Send a fax in Error Correction Mode. NOTE: If the reports are often limited. NOTE: HP does not guarantee that allows you can only send and receive faxes by connecting a phone cord to print a report only if there is set up the printer for faxing. Fax over Internet Protocol (FoIP).
You...
User Guide - Page 100
... Error messages appear • Scanned image quality is installed correctly.
96
Solve a problem HP cannot guarantee the quality of non-HP ...scan problems
TIP: You can visit the HP online support website at www.hp.com/go/customercare for the job. For more information, see Change copy settings. Wait until the printer displays the Home screen. • Check the HP software Make sure that the HP...
User Guide - Page 101
...If you sent a print or copy job before you scan the original, or try scanning the document directly from the scanner glass. Try adjusting the settings before you tried to scan, the scan starts if the scanner... OCR has been installed: ◦ Make sure that the scan might not have installed the HP software using the HP Printer Software, the default settings in the automatic document feeder ...
User Guide - Page 102
... Error messages appear • Unable to the language used for the document you are scanning. Often, the ink dots form unwanted patterns that the other device is better.
98
Solve a problem Devices...patterns, try reducing the size of the image after scanning. ◦ Print the scanned image to the correct port on a screen. If the following suggestions do not work with the HP software ...
User Guide - Page 104
... and utilities that can print a fax test report to check the status of the printer.
For more information, see Test fax setup. Chapter 8
Scan defects are apparent • Blank pages Make sure that the original document is not set up the printer for information on how to fix any problems found. Try cleaning the scanner glass...
User Guide - Page 109
... for a dial tone. If you cannot send or receive faxes. Try sending or receiving a test fax. • Check to make sure it might have problems sending and receiving faxes. • Make sure you connect the ...supplied phone cord to connect from the phone line, and then run the fax test again. try sending or receiving a fax. • Make sure you plug in the box with the printer, ...
User Guide - Page 112
... problem persists, contact your home or office.
• Try connecting a working phone and phone cord to see Send a fax in Error Correction Mode. For more information, see Case C: Set ..., it . To check if your computer for an error message providing information about changing ECM, see if another phone cord, which can cause faxing problems. Check the sound quality of the phone line by...
User Guide - Page 206
...door and check if the error message has gone away. For ...Errors (Windows) For more information, see Maintain the printer. • Make sure that the correct paper is the correct size, change the selected paper size in the printer, and then print the document again. Appendix G
To solve this problem, try...
Something is still under warranty, contact HP support for jams. For more information,...
User Guide - Page 213
... 152 error correction mode 48 error messages unable to answer 58 schedule 47 send 43 send, troubleshoot...print last transaction details 65
receive 49 receive, troubleshoot 107,
110 redial options 60 reduction 52 reports 62 reprint 50 rings to activate TWAIN
source 98 error reports, fax 64 EWS. See embedded web
server
F
faded copies 94 faded stripes on copies 95 look different from original scan...
User Guide - Page 216
scan error messages 98 from printer control panel 36 from Webscan 37 OCR 38 quality 98 Scan screen 14 scan specifications 142 slow 97 troubleshoot 96
Scan screen 14 scanner glass
clean 24 load originals 19 locating 11 schedule fax 47 send faxes basic fax 43 manually 45 memory, from 46 monitor dialing 46, 48 schedule 47 troubleshoot 107, 109, 112 send scans for OCR...
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