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HP Officejet 6500A Support Question

HP Officejet 6500A Support Question

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Question posted by bones939 on June 16th, 2011

Fax

I am trying to receive faxes. I have the HP 6500A  "Auto Answer" set-up to "ON" Everytime there is an incoming call, the printer prints out the information of the incoming call. How do you stop the 6500A from printing out incoming phone call info?

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Related HP Officejet 6500A Manual Pages

Getting Started Guide - Page 8

... equipment, go to your country/region. Note: If you might not be sure to a line with the printer is a distinctive ring service? You can set up additional devices or services with the printer. 2. If you connect the printer to turn off the Auto Answer feature. When the printer detects the specified ring pattern, it answers the call and receives the fax.
Getting Started Guide - Page 10

...for all faxes sent from the printer, configure the settings as you want the printer to automatically answer incoming calls and receive faxes. Touch Done, to accept the setting. 8 Set up arrow or to change fax settings? For additional troubleshooting information, see the user guide. Touch right arrow and then touch Setup. 2. Touch right arrow and then touch Setup. 2. HP software If...
Getting Started Guide - Page 14

... your computer after the number of fax reports: • Fax Confirmation page • Fax Log • Image on the printer's control panel display. Receive a fax automatically If you turn off the Auto Answer setting so that the printer does not automatically answer incoming calls. Make sure you will use fax These reports provide useful system information about using this feature, see...
Getting Started Guide - Page 21

... to Answer setting is set to fail. You can only receive faxes manually. • If you have a computer dial-up modem on the telephone to the printer the printer-and if you are not using a distinctive ring service, check to make sure that the Distinctive Ring feature on the printer is set to All Rings. • If Auto Answer is set to...
User Guide - Page 9

...Size is reduced...129 Copy quality is poor ...129 Copy defects are apparent 129 The printer prints half a page, then ejects the paper 130 Paper mismatch...130 Solve scan problems...130... sure the printer is online and ready 152 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 153 Step 6: Make sure the HP Network Devices Support service is...
User Guide - Page 11

... licenses...192 HP Officejet 6500A (E710) e-All-in-One series 192 B HP supplies and accessories Order printing supplies online 198 Supplies...198 Ink cartridges...198 HP media...199 C Additional fax setup Set up faxing (parallel phone systems 200 Choose the correct fax setup for your home or office 201 Case A: Separate fax line (no voice calls received 203 Case B: Set up the printer with...
User Guide - Page 56

...; Set up the handset to answer the incoming call before the printer answers. Use the instructions in the printer memory until the copying finishes. NOTE: You can receive faxes manually from the document feeder tray. 3. Remove any originals from a phone that are still connected. If you turn off the Auto Answer option, you have disabled the Automatic Reduction feature, the printer prints...
User Guide - Page 65

... to receive faxes manually. Change fax settings 61 Print a list of speed-dial entries To print a list of all incoming calls and faxes. • Turn off the Auto Answer setting if you want the printer to configure other options for faxing. • Configure the fax header • Set the answer mode (Auto answer) • Set the number of rings before answering • Change the answer ring...
User Guide - Page 66

... turn on the same phone line as the printer, because you want the answering machine to answer incoming calls that you can set the answer mode 1. HP recommends that have an answering machine on the Auto Answer setting, you request double or triple rings for the answering machine. Touch Fax Setup, and then select Basic Fax Setup . 3. You can specify how many rings occur...
User Guide - Page 149

... Rings to the telephone wall jack. TIP: If the printer came with the printer is a voice call, the answering machine records the incoming message. For information on the coupler and to Answer setting is turned off. Using the phone cord supplied in the box with it with answering machine. Solution: To print color faxes, make sure that carries phone accessories.
User Guide - Page 163

... match the printer IP address: ◦ Print the printer's network configuration page. ◦ Click Start, then click Printers or Printers and Faxes. - Solve network problems General network troubleshooting • If you are unable to install the HP software, verify that: ◦ All cable connections to save the settings and close the dialog boxes. If the IP addresses are...
User Guide - Page 207

... calls, and you have in your home or office. 2. Back view of the printer. NOTE: You might already have no other end to the port labeled 1-LINE on this phone line, set up the printer with the printer to connect to the 1-LINE port You might not be able to fax successfully. Turn on the Auto Answer setting.
User Guide - Page 210

... match the ring pattern assigned to your fax number, the printer might already have the ring pattern you selected (Distinctive Ring setting) after the number of an incoming call and, based on the Auto Answer setting. 3. The printer begins emitting fax reception tones to answer all . This special phone cord is set up the printer with optional equipment, contact your local service...
User Guide - Page 211

... not be available to respond in the box with the printer to connect to the 1-LINE port You might plug your phone directly on the Auto Answer setting. • If you want the printer to answer calls, automatically or manually: • If you encounter problems setting up the printer as described in person to incoming fax calls or the printer cannot receive faxes.
User Guide - Page 212

... might not be available to respond in person to incoming fax calls, or the printer cannot receive faxes. NOTE: If you might need to connect the supplied phone cord to fax successfully. To set up the printer as described in this line, set up modem shares the phone line with optional equipment, contact your country/region. Turn off the Auto Answer setting. 3.
User Guide - Page 213

... into the port labeled 2-EXT on the Auto Answer setting. 6. (Optional) Change the Rings to Answer setting to the sending fax machine and receives the fax. NOTE: If you do not use the supplied cord to connect from the phone cords you set in the Rings to a telephone wall jack. Set up the printer with a computer dial-up modem If you...
User Guide - Page 217

... two RJ-11 ports on the Auto Answer setting. • If you set up the printer to answer faxes manually, you set up the phone before the printer answers the call manually. Shared voice/fax with the printer You might need to connect the supplied phone cord to incoming fax calls or the printer cannot receive faxes. If you need to answer calls manually, turn on the back...
User Guide - Page 219

Turn on the Auto Answer setting. 6. If you encounter problems setting up the printer with a shared voice/fax line with the printer, connect one end to your telephone wall jack, then connect the other end to the maximum number of rings supported by your printer. (The maximum number of rings varies by country/region.) 8. This special phone cord is...
User Guide - Page 221

...the supplied cord to connect from the port labeled 2-EXT on the Auto Answer setting. 8. If incoming fax tones are no fax tones, the printer stops monitoring the line and your modem software, the printer cannot receive faxes. 7. NOTE: If you encounter problems setting up modem) to fax successfully. The printer monitors the call during this time, "listening" for these connections...
User Guide - Page 225

.... 4. Serial-type fax setup For information on the back of the printer. Using the phone cord supplied in your country/region. NOTE: You might not be able to your computer automatically, turn off the automatic fax reception setting in the box with optional equipment, contact your country/region. If you do not turn off the Auto Answer setting. 7.

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