HP Officejet 6500A Support Question
HP Officejet 6500A Support Question
Find answers below for this question about HP Officejet 6500A - Plus e-All-in-One Printer.Need a HP Officejet 6500A manual? We have 3 online manuals for this item!
Question posted by deborahfleck00 on December 4th, 2011
Broken Pipe
My printer quit working. I get a "broken pipe"diagnosis.
I am new to wireless printers, and accustomed to IT help
at work vs. fixing things on my own at home. I've tried a few
obvious things with no result.
Current Answers
Related HP Officejet 6500A Manual Pages
Getting Started Guide - Page 5
... simplify and streamline your work.
Note: To use a Web service (Marketsplash by HP) to the Internet (either scan documents directly to a computer or quickly share them faster and with bulky paper files. With this service, called HP ePrint, you can help you can use these Web features if the printer is available on...
Getting Started Guide - Page 6
...see www.hp.com/go /ePrintCenter. New Apps are available in your Marketsplash account, available from any computer and directly from the printer's control-panel display (on select models ... using an Ethernet cable or wireless connection). Using your mobile device service and the printer's Web Services, you can print documents to a printer that came with your printer.
To use .
HP Apps...
Getting Started Guide - Page 8
...your home or office can use for faxing.
3. Note: If you encounter problems setting up the printer with the printer, you subscribe to a voicemail service on the back of the printer. HP...provided with the printer, HP recommends that you use fax Note: You might already have several phone numbers on printer
2
What is available on page 8.
6 Set up additional devices or services with...
User Guide - Page 8
......85 Envelopes print incorrectly 85 Borderless printing...86 The printer is not responding or nothing happens when I try to print 86 The printer prints meaningless characters 90 Page order...90 The margins ... 108 Ink streaks on the back of the paper 108 Poor black text...109 The printer prints slowly...111 Printhead maintenance...111 Clean the printhead...112 Align the printhead...112 Print ...
User Guide - Page 14
... section contains the following topics: • Front view • Printing supplies area • Back view
Front view
1 2 3
4 5
6
HP Officejet 6500B Plus e-All-in this printer, please visit the HP Eco Solutions Web site for this printer, see Power consumption. • Recycled Materials: For more information on HP's environmental initiatives. Chapter 1
Eco-Tips
HP is...
User Guide - Page 15
1 Automatic document feeder 2 Control panel 3 Color display 4 Memory card slots 5 Output tray 6 Output tray extension 7 Main tray 8 Scanner glass 9 Scanner backing
Printing supplies area
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HP Officejet 6500B Plus e-All-in-One
1
1 Cartridge access door 2 Ink cartridges
Back view
2 1 34
2 6 5
Understand the printer parts
11
User Guide - Page 16
... section contains the following topics: • Overview of buttons and lights • Control-panel display icons • Change printer settings
Overview of buttons and lights
The following diagram and related table provide a quick reference to choose a printer function. Help: Opens the Help screen.
Color display: Touch the icon on the color display to the...
User Guide - Page 25
... the right of the tray and does not exceed the line marking in the tray.
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HP Officejet 6500B Plus e-All-in the tray to adjust them for the media size that you have loaded.
5. Make sure the media aligns with the right and back...
User Guide - Page 89
... while printing • Paper is not responding or nothing happens when I try to print • The printer prints meaningless characters • Page order • The margins are not ... 3: Tuck the flaps to the image below.
Move the printer away from the input tray
Envelopes print incorrectly
Try the following solutions to solve these electromagnetic fields.
Print troubleshooting
...
User Guide - Page 90
... print carriage can move freely • Solution 9: Check the connection from the printer to your computer • Solution 10: Restart the printer
86
Solve a problem If the first solution does not solve the problem, continue trying the remaining solutions until the printer completes the current operation • Solution 6: Remove all paper from a non-HP...
User Guide - Page 101
... used.
Print quality troubleshooting
97 If this did not solve the issue, try the next solution. If you believe you use genuine HP ink cartridges. If the paper is not wrinkled or too thick. • Load paper with HP printers to help you want to print on facing down . • Make sure the...
User Guide - Page 103
... help ensure excellent print quality.
Print quality troubleshooting
99 This allows the printer to : www.hp.com/support. Solution 8: Contact HP support Solution: Contact HP support for technical support. If this did not solve the issue, try the next solution. If this did not solve the issue, try the next solution. If this did...
User Guide - Page 104
...to replace the ink cartridges until print quality becomes unacceptable. If this did not solve the issue, try the next solution.
100 Solve a problem When you purchased genuine HP ink cartridges, go to ... Genuine HP ink cartridges are designed and tested with HP printers to help you are not covered under warranty. NOTE: Ink level alerts and indicators provide estimates for planning...
User Guide - Page 108
...printhead.
Evaluate the print quality report to : www.hp.com/support.
Aligning the printer can help ensure excellent print quality. Cause: There was a problem with the printhead. If ...print a print quality report. Chapter 8
Cause: The ink cartridges might have dull colors
Try the following potential problems, and then clean the printhead.
Solution 5: Clean the printhead Solution...
User Guide - Page 111
...to use immediately. If a digital photo or rasterized graphic has been resized, it can help ensure excellent print quality.
If you use HP Advanced Photo Paper. Print quality troubleshooting ...
NOTE: For this did not solve the issue, try the next solution. For more information, see: Align the printhead Cause: The printer needed to the plastic bag. Store specialty media in ...
User Guide - Page 114
... enlarged or printed. Solution 3: Align the printhead Solution: Align the printhead. Aligning the printer can help ensure excellent print quality. If this did not resolve the issue, try cleaning the printhead.
Some software applications offer custom fonts that the printer is able to print smooth fonts. Solution 4: Clean the printhead Solution: If the previous...
User Guide - Page 128
Using the colored shaped icons for help, slide the ink cartridge into the empty slot until
the door locks into ... should take only a few minutes. Leaving them outside of the printer, until it clicks into place.
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6
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HP Officejet 6500B Plus e-All-in the printer when instructed. Open the ink cartridge access door by lifting from...
User Guide - Page 191
...limitation of the design. Operation is subject to the following two Conditions: (1) This device may cause undesired operation.
5. This product complies with the marketing name or the ... and test reports, this device must accept any interference received, including interference that the product Product Name and Model: Regulatory Model Number:1)
HP Officejet 6500A Plus e-All-in-One SNPRC-...
User Guide - Page 226
...8226; Checks for an active phone line • Tests the status of your particular home or office setup instructions. 2. From the printer control panel, touch Setup. 4. Appendix C
Test fax setup
You can cause problems ...report for faxing according to your phone line connection The printer prints a report with the results of the test on how to fix the problem and rerun the test. A blank or...
User Guide - Page 229
... network may have built-in 802.11 capabilities or an 802.11 wireless card installed. The sending device must be on a wireless network
To set up a wireless communication using the Wireless Setup Wizard The Wireless Setup Wizard provides an easy way to set up the printer hardware. This section contains the following topics: • To set up...
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