HP Officejet 6500A Support Question
HP Officejet 6500A Support Question
Find answers below for this question about HP Officejet 6500A - Plus e-All-in-One Printer.Need a HP Officejet 6500A manual? We have 3 online manuals for this item!
Question posted by vtcarroko on May 20th, 2014
You Are Not Using The Correct Type Of Phone Cord Officejet 6500 Fax
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Related HP Officejet 6500A Manual Pages
Getting Started Guide - Page 8
... or service.
Tip: If you subscribe to a voicemail service on one provided with the printer, you can use a coupler to extend the length. CAUTION: If you use a phone cord other end to the port labeled 1-LINE on page 8.
6 Set up and use for faxing, you connect the printer to a line with other telephone equipment, go to "Step 2: Test...
Getting Started Guide - Page 10
... as you want to configure this : 1.
Touch Fax Setup, and then touch Basic Fax Setup. 3.
Once the fax test has run successfully, go to Answer. 4. For more information about using the following :
2.
• Tests the fax hardware
• Verifies the correct type of rings that the phone cord is plugged into the correct
port
• Checks for a dial tone
3.
•...
Getting Started Guide - Page 19
... sure that any cords and cables that you have been • Make sure the printer is not set up the printer for faxing.
When the printer is first turned on your computer after you are using a USB cable, make sure that the power source is working order.
• Make sure paper is loaded correctly in the tray...
Getting Started Guide - Page 20
..., it is set to the correct switch type for your country/region.
• You are using a Fax over IP service's support department.
• Try connecting a working phone directly to the telephone wall jack and check for digital phones. Phone lines with the printer. (If you use the phone cord or adapter that one end of the phone cord is digital, connect a regular analog...
User Guide - Page 69
... the correct setup options based on the printer. Fax over Internet Protocol
You might be compatible with all digital service lines or providers, in your country/region.) • PBX : A private branch exchange (PBX) phone system • ISDN: An integrated services digital network (ISDN) system. • FoIP: A low-cost phone service that your printer by connecting a phone cord to...
User Guide - Page 139
... Telephone Wall Jack" test failed • The "Phone Cord Connected to Correct Port on Fax" test failed • The "Using Correct Type of Phone Cord with Fax" test failed • The "Dial Tone Detection" test failed • The "Fax Line Condition" test failed
The "Fax Hardware Test" failed
Solution: • Turn off the printer by using a phone splitter, this section. • Try to send...
User Guide - Page 140
Figure 8-1 Back view of the printer
1 Telephone wall jack 2 Use the phone cord supplied in the box with the printer, connect one end to make sure it passes and the printer is ready for faxing. After you are using for the printer and check for faxing.
3. The "Phone Cord Connected to Correct Port on Fax" test failed Solution: Plug the phone cord into a telephone wall jack.) Try...
User Guide - Page 141
The "Using Correct Type of Phone Cord with Fax" test failed
Solution: • Make sure you used the phone cord supplied in the box with the printer.
After you plug in the phone cord that came with the printer, run the fax test again.
• If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that plugs into a telephone wall ...
User Guide - Page 142
... connect the printer to an analog phone line or you are using a phone splitter, this might cause the test to fail. Using the phone cord supplied in the phone cord that plugs into a telephone wall jack.) Try removing the splitter and connecting the printer directly to the telephone wall jack. • If your telephone company and have correctly connected the printer to...
User Guide - Page 143
... not use the supplied phone cord to connect from the phone line, and then run the fax test again. Make sure you are using a phone splitter, this section. • If you are using the wrong type of equipment is causing the problem. ◦ If the Fax Line Condition Test fails without the other equipment are using the phone cord that came with the printer...
User Guide - Page 145
... sure that you have in use the printer for faxing if an extension phone is off , contact your DSL provider for your country/region, if possible. If the phone line is not correctly grounded, it .
To check if your phone line is set to the correct switch type for support. • If you are using a digital subscriber line (DSL) service...
User Guide - Page 146
... send the fax. NOTE: If using a distinctive ring service, check to make sure that the
Distinctive Ring feature on the printer.
1 Telephone wall jack 2 Use the phone cord supplied in the box with the printer to connect to the "1-LINE" port 3 Telephone
• If you are not using a serial-type phone system, please connect your phone that receive a 2-wire phone cord in the...
User Guide - Page 149
... answer for the printer should be recorded on using the 2-wire phone cord adaptor, see Set the number of the printer. 2. To extend your answering machine. • Make sure the printer is set to the same number of rings to answer, both devices answer the call and fax tones are set to Answer setting is correct. The phone cord that came...
User Guide - Page 150
... sites and services. • Solve problems using HP Web services • Solve problems using HP Web sites
Solve problems using HP Web services
If you have set up Fax to PC or Fax to Mac and if the printer is connected to your computer using a phone cord or a crossover cable to connect the printer to the network and that the...
User Guide - Page 160
... meets the minimum system requirements.
You cannot use the EWS if the printer is connected to common problems that you are not using a phone cord or a crossover cable to connect the printer
to the network. • Make sure .... • Make sure JavaScript and cookies are using is turned on and working correctly.
For more
information, see the documentation available with a USB cable.
User Guide - Page 204
... , you plug in this section to the phone line by using the "2-EXT" port on the same phone line. In a parallel-type phone system, you quickly set up faxing (parallel phone systems)
Before you run these tools through the HP software you use serial-type phone systems, the phone cord that faxing works successfully with the printer to connect it .
TIP: You can access...
User Guide - Page 209
...are using either a PBX or an ISDN converter/terminal adaptor, connect the printer to the printer. Back view of your country/region, if possible.
NOTE: Many digital PBX systems include a call waiting tone to the fax/phone port of the printer
Set up faxing (parallel phone systems) 205
This special phone cord is set to the correct switch type for specific phone equipment...
User Guide - Page 213
... a computer dial-up modem If you encounter problems setting up modem 1. Using the phone cord supplied in the box with optional equipment, contact your modem software, the printer cannot receive faxes.
5.
This special phone cord is set up the printer with a computer dial-up the printer with the printer to connect to the
"1-LINE" port
You might already have in...
User Guide - Page 223
... automatically if you have in your Rings to fax successfully. Set up faxing (parallel phone systems) 219 Run a fax test. Case K: Shared voice/fax line with the printer, connect one end to obtain a separate phone line for fax calls. If you use for faxing. This special phone cord is different from a sending fax machine might already have set up your telephone company, set...
User Guide - Page 225
... in person to the adapter provided for further assistance. Run a fax test.
4. This special phone cord is set to receive faxes to the printer, you do not use the supplied cord to connect from the phone cords you encounter problems setting up the printer for faxing using a serial-type phone system, see the Fax Configuration Web site for your telephone wall jack, then connect the...
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