Get support for HP Officejet 6500A - Plus e-All-in-One Printer

HP Officejet 6500A Support Question

HP Officejet 6500A Support Question

Find answers below for this question about HP Officejet 6500A - Plus e-All-in-One Printer.
Need a HP Officejet 6500A manual? We have 3 online manuals for this item!
Question posted by LOOPLOB on February 16th, 2014

How Do I Get Scanner Software

The person who posted this question about this HP product did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

Current Answers

Answer #1: Posted by SoCalWoman on February 16th, 2014 3:57 PM
This answer was accepted by the poster of the original question.
SoCalWoman

Member since:
December 16th, 2012

Points: 2,938,577
1,100
points
Hello looplob,

HP has a a set of free diagnostic utilities (tools) available to assist with these type of issues called the Print and Scan Doctor.  When you run this utility tool it will check for and install, reinstall or repair any missing software needed to print and/or scan with your HP Printer.

You can learn more about this utilty tool here


Much appreciation to those who acknowledge our members for their contribution toward finding a solution.
~It always seems impossible until it is done~
Nelson Mandela
Answer #2: Posted by cooltechagent on February 16th, 2014 2:51 PM
cooltechagent

Member since:
January 6th, 2014

Points: 1,072,690
100
points
Click the link mentioned below:

https://support.hp.com/us-en/drivers/hp-officejet-6500a-e-all-in-one-printer-series---e7/model/4083870

Select Operating System and install the driver. It includes the software to scan also.



Thanks,
CoolAgent

Related HP Officejet 6500A Manual Pages

Getting Started Guide - Page 5

... other mobile devices-anywhere, anytime. English HP Digital Solutions The printer includes a collection of digital solutions that can help you quickly access the Internet, obtain documents, and print them with business partners as helping reduce paper consumption and waste. In addition, you can help you will need to restart your HP software's scan...
Getting Started Guide - Page 6

... after you can select and download to create and print professional marketing materials. For more . Follow the instructions on your mobile device service and the printer's Web Services, you install the software). For more information, visit marketsplash.com. Note: For a list of print options allow you can do the following components: • An...
Getting Started Guide - Page 8

... fax setup" on page 8. 1 1 Telephone wall jack 2 1-LINE port on page 8. 6 Set up additional devices or services with the printer, see the setup poster included in the tray • Have the telephone cord and adapter (if provided with the...office can purchase a coupler at an electronics store that you install the software). Before beginning, be a standard phone cord that came with the...
Getting Started Guide - Page 12

...number by using monitor dialing • Send a fax from a computer • Send a fax from the scanner glass. 2. Send a standard fax 1. Touch Start Black or Start Color. Send a fax You can ...10 Set up and use fax Using the printer's control panel, you are entering, touch *@ repeatedly, until a dash (-) appears on your computer after you install the software. See the user guide for more !...
Getting Started Guide - Page 13

...scanner glass. Receive faxes You can connected to the printer. As a result, the number of the printer...fax is stored in the printer. 4. See the user ...larger fax and the printer is available on ...printer's memory until the fax transmission is transmitting. The telephone line 3. hang up and use legal-size paper, the printer...Automatic Reduction feature, the printer prints the fax on your...
Getting Started Guide - Page 17

... connection Print the wireless test page for your computer. 2. Place the HP software CD into the computer. 2. The wireless test page provides information about the printer's wireless connection. English Step 2: Install software for your printer Follow the instructions for information about the printer's status, MAC address, and IP address. Touch Wireless, and then touch Wireless...
Getting Started Guide - Page 19

...when setting up the printer • Make sure that all other • If the computer cannot recognize the HP software CD in the printer. The test will fail if the printer is on , it... need more information, see the user guide (which is loaded with problems you are in the Windows Device Manager. For more help with plain, white, unused A4- English 4. or Letter-size (8.5x11 inch...
Getting Started Guide - Page 21

...the telephone to ). If the Dial Tone Detection Test passes, then one or more of the other devices and run the test again. The printer cannot send faxes but cannot receive faxes • If you will use the keypad on the same ...check to make sure that the Distinctive Ring feature on the same phone line with the printer, check to make sure that the software that came with your message.
Getting Started Guide - Page 22

... on If the blue light near the printer's control panel is interference on . Check the wireless signal strength If the strength of the wireless signal, run the software installation program again. Reducing interference The following steps for interference in a wireless network: • Keep the wireless devices away from large metal objects, such as...
Getting Started Guide - Page 24

...assigned to be available. Load paper in the tray. No special software needs to the device. Obtain the IP address for the printer. For more information about the EWS, see the user guide (which... Network Configuration Page, and then touch Reports. 2. Use the Embedded Web server (EWS) When the printer is 123.123.123.123, type the following address into the Web browser: http://123.123.123...
User Guide - Page 9

...are apparent 129 The printer prints half a page, then ejects the paper 130 Paper mismatch...130 Solve scan problems...130 Scanner did nothing...130 Scan ...software is blocking communication 152 Step 4: Make sure the printer is online and ready 152 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 153 Step 6: Make sure the HP Network Devices...
User Guide - Page 12

... settings...224 Change IP settings...224 Reset network settings...224 Set up the printer for wireless communication 224 To set up a wireless communication using the Wireless... for reducing interference on a wireless network 228 Uninstall and reinstall the HP software 228 E Printer management tools HP printer software (Windows 230 HP Utility (Mac OS X)...230 Embedded Web server...230 About...
User Guide - Page 13

... number • HP Digital Solutions • Select print media • Load an original on the scanner glass • Load an original in the HP software and on the printer control panel have simple text or icon labels that make it accessible for people with visual impairments or low vision by users with a computer...
User Guide - Page 14

... section contains the following topics: • Front view • Printing supplies area • Back view Front view 1 2 3 4 5 6 HP Officejet 6500B Plus e-All-in this printer, please visit the HP Eco Solutions Web site for this printer, see Power consumption. • Recycled Materials: For more information regarding recycling of your printing choices. Chapter 1 Eco-Tips...
User Guide - Page 15

1 Automatic document feeder 2 Control panel 3 Color display 4 Memory card slots 5 Output tray 6 Output tray extension 7 Main tray 8 Scanner glass 9 Scanner backing Printing supplies area 3 def 1 * 2 abc 5 jkl 4 ghi 7 pqrs 6 mno 9 wxyz 8 tuv # 0 @ HP Officejet 6500B Plus e-All-in-One 1 1 Cartridge access door 2 Ink cartridges Back view 2 1 34 2 6 5 Understand the printer parts 11
User Guide - Page 30

If you install the printer software. Click the Driver tab. 4. Lift the scanner lid. 26 Get started Perform these steps: Mac OS X 1. Turn the printer off the printer. 2. To clean the scanner glass 1. Click Options & Supplies. 3. Select the Device Settings tab. Open the System Preferences and then select Print & Fax. 2. Click the accessory that you want to Settings...
User Guide - Page 46

...card. 3. Touch Scan, and then select Memory Device. 4. For more information, see Load an original on the scanner glass or Load an original on the scanner glass or Load an original in the automatic ..., see Load an original on the scanner glass or Load an original in the right-front corner of document you did not install the printer software on the scanner glass or Load an original in the...
User Guide - Page 134

... loaded media size and type matches the control panel settings. Wait until the printer displays the Home screen. • Check the HP software Make sure the HP software provided with the printer is placed on the scanner glass. • Check the printer The printer might be coming out of PowerSave mode after a period of non-HP ink...
User Guide - Page 136

...). ◦ The software might not recognize text that is not skewed. Also, make sure that can cause images in newspapers or magazines, are scanning. Often, the ink dots form unwanted patterns that the other device is a second-generation photo or picture Reprinted photographs, such as editable text from the scanner glass, the original...
User Guide - Page 158

... the local subnet, computers and devices in the firewall configuration utility, look for help. If you are using the printer over the network, your computer, can be found when installing HP software • Unable to print, print job stuck in queue or printer goes offline • Scan communication errors or scanner busy messages • Unable...

Similar Questions

Ask a New Question
Use the box below to post a new question about this HP product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

HP Manuals

Find free HP Officejet 6500A - Plus e-All-in-One Printer manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

HP Reviews

View thousands of HP user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete HP customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed HP customer service rankings, employee comments and much more from our sister site.

HP Recalls

Find comprehensive HP recall information updated hourly on RecallOwl.com.