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Question posted by smize on October 7th, 2012

New Printer Passkey Required?

Printer willl not print wirelessly from computer. It did before new router installed by ISP Surewest. Printer shows wiireless already set up. Network recognized by printer. Router has no passkey. Help?

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Answer #1: Posted by hzplj9 on October 15th, 2012 2:53 PM

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hzplj9

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You need to find out what the IP range the new router works under. I suspect it has a different IP range than your old router and so your printer will see the network but will be unable to connect to it. Your PC would be on DHCP so would receive an IP address automatically but the printer would be on a fixed IP. You could try installing the printer again on your PC or resetting the printer back to factory settings and follow the same procedure that you followed when you first installed it. Also you could contact your ISP and ask the question. "what is the IP range of my router". The passkey would be the same key you use to access your network.

Related HP Officejet 6500A Manual Pages

Getting Started Guide - Page 6

... printer. Note: For a list of miles away. With Marketsplash, you install the software). For immediate, highquality results, print on the Web, such as business forms, news, archiving, and more information, see HP Web site specifications, in the user guide (which is connected to the Internet (either using an Ethernet cable or wireless connection) • A device...

Getting Started Guide - Page 10

... you can configure fax settings using the software that was installed on the display and prints a report. The printer will answer these tools or settings, see "Problems setting up and use the same fax resolution and lighter/darker settings for all faxes sent from the printer, configure the settings as you want to change fax settings? Touch Auto Answer, and...

Getting Started Guide - Page 16

...came with the wireless router. What is set up wireless (802.11) communication (some systems. To use either a WPA key or WEP passphrase. For more information, see the user guide. 14 Set up wireless communication, make sure the printer hardware is my network name and passkey? then select Network. 2. Depending on the back or side of security required, your wireless network 1. In...

Getting Started Guide - Page 18

... Dock. Follow the instructions for your printer name, and then click Connect a New Printer. 2. Click the HP Utility icon in the box, and then click the HP Utility entry. 2. Follow the onscreen instructions. Mac OS X 1. Double-click HP Setup Assistant, and then follow the onscreen instructions. 16 Set up wireless (802.11) communication (some models...

Getting Started Guide - Page 25

... ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP...rights which is covered by HP's warranty, HP shall either new or like-new, provided that arise as some states in Canada), may ...Packard limited warranty statement English HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with...

User Guide - Page 10

......168 Physical specifications...168 Printer features and capacities 168 Processor and memory specifications 169 System requirements...169 Network protocol specifications 169 Embedded Web server specifications 170 Media specifications...170 Understand specifications for supported media 170 Set minimum margins 174 Guidelines for two-sided (duplex) printing 175 Print resolution...175 Copy...

User Guide - Page 15

1 Automatic document feeder 2 Control panel 3 Color display 4 Memory card slots 5 Output tray 6 Output tray extension 7 Main tray 8 Scanner glass 9 Scanner backing Printing supplies area 3 def 1 * 2 abc 5 jkl 4 ghi 7 pqrs 6 mno 9 wxyz 8 tuv # 0 @ HP Officejet 6500B Plus e-All-in-One 1 1 Cartridge access door 2 Ink cartridges Back view 2 1 34 2 6 5 Understand the printer parts 11

User Guide - Page 43

... sides of the media first. Follow the instructions on the printer's control panel to be installed on the printer. Two-sided printing requires an HP Automatic Two-sided Printing Accessory (duplexer) to enable and set up the printer's Web Services. When printing is complete, the media is printed. When you print on both sides of a sheet of a page and Load media...

User Guide - Page 57

... whether the printer has an error condition or not. NOTE: When printer memory is low, it receives new faxes. Touch right arrow , and then select Setup. 2. To set the backup ...Set up backup fax Depending on your preference and security requirements, you can set up the phone or remain on their fax machine. 5. The printer continues to On, the received faxes are deleted from printing...

User Guide - Page 58

... panel 1. Chapter 5 NOTE: After the memory becomes full, the oldest, printed faxes are overwritten as new faxes are still in Memory. If all the stored faxes are unprinted, the printer does not receive any fax calls until you print or delete the faxes from it. You might need to reprint your faxes if you...

User Guide - Page 60

... provider, you can block specific fax numbers so the printer does not print faxes received from those numbers. Touch down arrow , ...Basic Fax Setup. 3. To select a fax number to block, select Enter new number. 7. or To manually enter a fax number to block from the ... not appear in the blocked fax numbers list, the fax is required to continue. 5. Touch Add Numbers. 6. When an incoming fax...

User Guide - Page 64

... the printer's control panel, touch right arrow , and then touch Setup. 2. Touch Delete Speed Dial, touch the entry you want to change group speed-dial entries You can create a group speed-dial entry, you want to remove, and then touch OK. 5. To set up and change the fax number, type the new number...

User Guide - Page 74

... Ethernet cable or wireless connection). NOTE: For a list of system requirements for use. 6 Web The printer offers innovative, Web-enabled solutions that can help you quickly access the Internet, obtain documents, and print them faster and with less hassle-and all without a computer. For more -right from the printer's control-panel display. New Apps are periodically...

User Guide - Page 88

... in the printer driver. For more information, see System requirements. To increase the print speed, select different print settings in the input...installed and the ink cartridges are not low on the page is missing or incorrect The printer shuts down to keep the printhead from overheating. If you align the ink cartridges, the alignment fails. For more information, see Print. Printer...

User Guide - Page 165

...: Provides information about available methods for planning purposes only. printed from the tray. 2. Understand the network configuration page 161 Understand the network configuration page If the printer is often useful to view the network settings for the printer. Printer Information: Shows printer information (such as the printer name, model number, serial number, and firmware version...

User Guide - Page 179

...the following table to determine which paper type setting to the printer specifications. Jams might occur with the print side facing down. When you print on select HP photo papers with watermarks and ...HP Premium Plus Photo Papers HP Premium Photo Papers HP Advanced Photo Paper HP Everyday Photo Paper, Semi-gloss HP Everyday Photo Paper, Matte Printer control panel setting Plain Paper ...

User Guide - Page 227

This section contains the following topics: • Set link speed • View IP settings • Change IP settings • Reset network settings Network setup 223 You can print a more information on the network settings, see Embedded Web server. In order to stay connected to a wired network or you to set up the printer for wireless communication • Uninstall and reinstall the HP ...

User Guide - Page 229

... 802.11 capabilities or an 802.11 wireless card installed. The sending device must be on a wireless network To set up a wireless communication using a network cable. NOTE: To connect to an infrastructure network, you can restore the network defaults to enable the printer to complete the setup. NOTE: If you encounter problems, see Solve wireless problems (some models only). NOTE: If you...

User Guide - Page 230

....1X authentication with other wireless devices without the use WEP keys to encode data. Test the wireless connection Print the wireless test page for authorization or encryption. The wireless test page provides information about the network settings. ▲ Printer control panel: Touch right arrow , select Network, select Wireless, and then select Wireless Network Test. Appendix D There are...

User Guide - Page 231

..., click HP, select your router and make configuration changes. • Turn off administrative access over the Internet. • To avoid accidentally connecting to another party's wireless network, turn off the setting to automatically connect to the network. Guidelines for passwords. Print the network configuration page. You can use up the printer for administrator access to the...