HP Officejet 6500A Support Question
HP Officejet 6500A Support Question
Find answers below for this question about HP Officejet 6500A - Plus e-All-in-One Printer.Need a HP Officejet 6500A manual? We have 3 online manuals for this item!
Question posted by miJussi on September 15th, 2013
Hp 6500a Plus Paper Jam Will Not Clear
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Current Answers
Answer #1: Posted by DreadPirateRoberts on September 19th, 2013 10:12 AM
DreadPirateRoberts
Member since:
November 19th, 2010 Points: 8,633,403
Member since:
November 19th, 2010 Points: 8,633,403
This will help you troubleshoot the issue
Related HP Officejet 6500A Manual Pages
User Guide - Page 10
...devices for users in Japan 180 Notice to users of conformity 187
6 Understand the network configuration page 161 Clear jams...162
Clear paper jams...162 Avoid paper jams...164
A Technical information Warranty information...165 Hewlett-Packard limited warranty statement 166 Ink cartridge warranty information 167 Printer......176 Scan specifications...176 HP Web site specifications 177 ...
User Guide - Page 14
For more information, see Print on HP's environmental initiatives. www.hp.com/hpinfo/globalcitizenship/environment/ • Duplex printing: Use Paper-saving Printing to print two-sided ... Back view
Front view
1 2 3
4 5
6
HP Officejet 6500B Plus e-All-in this printer, please visit the HP Eco Solutions Web site for this printer, see Power consumption. • Recycled Materials: For more...
User Guide - Page 20
.... It features ColorLok Technology for longer lasting documents.
16
Get started HP Bright White Inkjet Paper delivers high-contrast colors and sharp text.
It is a high-quality multifunction paper made with the ColorLok logo in a variety of these papers might not be available.
All papers with the ColorLok logo are the perfect choice for near-photographic...
User Guide - Page 21
... are printing.
Depending on your HP printer. HP Everyday Photo Paper Print colorful, everyday snapshots at a low cost, using paper designed for casual photo printing. It is acid-free for longer lasting documents. HP Photo Value Packs HP Photo Value Packs conveniently package Original HP ink cartridges and HP Advanced Photo Paper to use this paper with your country/region, some...
User Guide - Page 57
... Only Off
The default setting. For a list of unprinted faxes, the printer stops answering incoming fax calls. Touch one of paper). Touch Fax, and then select Start Black or Start Color.
Touch right... that prevents the printer from the printer control panel 1. You must contact the senders to ask them to memory limitations. The Fax Log is not cleared when the printer is enabled and ...
User Guide - Page 82
...for common problems • Proactive printer updates, support alerts, and HP newsgrams that came with printers • Solve printer management problems • Troubleshoot installation issues • Understand the Printer Status Report • Understand the network configuration page • Clear jams
HP support
If you register the HP printer For more information, see Obtain electronic...
User Guide - Page 87
... loaded correctly in the input tray and is set as the current or default printer.
For Windows, set it using the HP software CD included with the printer, or you begin troubleshooting a printing problem.
• For a paper jam, see Clear paper jams. • For paper-feed problems, such as the default in the Print & Fax section of the steps...
User Guide - Page 88
... have colored paper loaded in the printer driver. Chapter 8
Solve printing problems
This section contains the following topics: • The printer shuts down unexpectedly • Alignment fails • Printer takes a long... on the page is missing or incorrect
The printer shuts down to keep the printhead from overheating. Check the HP software settings Print speed is missing or incorrect
...
User Guide - Page 89
... fields.
Print troubleshooting
85
Check the printer location and length of the printer. Print troubleshooting
Use this section to printouts. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is not selected in the input tray according to avoid paper jams
Solution 1: Load the stack of...
User Guide - Page 90
..., continue trying the remaining solutions until the printer completes the current operation • Solution 6: Remove all paper from a non-HP software application produced unexpected results.
Solution 2: ... caught in order, with the printer.
Chapter 8
Make sure that you remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure...
User Guide - Page 92
... delete the job from printing.
From your computer, open the printer folder and see if there are any torn paper that remains in the queue, try the next solution.
Solution 7: Clear the paper jam Solution: Clear the paper jam and remove any errors. Cause: The print carriage had a paper jam. Chapter 8
Some documents take a long time to move freely Solution...
User Guide - Page 100
Always access and clear paper jams through the rear access panel. Solution 6: Service the printer Solution: If you find. CAUTION: Trying to : www.hp.com/support. Go to clear a paper jam from the front of the steps provided in the previous solutions, contact HP support for service. Chapter 8
Solution 5: Check for a paper jam Solution: Check for paper debris in your printout. • Colors...
User Guide - Page 112
... if there is securely installed.
If you removed the rear door to clear a paper jam, replace it snaps into place. For more information, see : Load media Cause: The paper was loaded in the input tray.
Solution 2: Make sure only one type of paper was not securely installed. Chapter 8
For more information, see : Select print media...
User Guide - Page 132
...; The accuracy of the copy depends on the scan bed.
128 Solve a problem Wait for jams. See Clear paper jams.
• Check the trays Make sure that media is loaded. Copies are copying from the ADF...the scanner glass as indicated by the icon on the quality and size of the printer ◦ The printer might not meet Hewlett-Packard media specifications (for more information.
• Check the ...
User Guide - Page 166
...as the IP address, the communication mode, the network name, authentication type, and signal strength. 4. The printer supports SNMPv1 protocol on small networks for printer management. Try the following topics: • Clear paper jams • Avoid paper jams
Clear paper jams
If the paper was loaded in the main tray, you are typically used . 5. mDNS services are printing with media that...
User Guide - Page 167
... push the door forward until it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the printer. To clear a paper jam in the automatic document feeder (ADF) 1. Clear jams 163 To clear a jam
Use these steps to continue the current job. Or Push the left end of the rear access...
User Guide - Page 179
... type Plain paper HP Bright White Paper HP Premium Presentation Paper, Matte Other inkjet papers HP Premium Plus Photo Papers HP Premium Photo Papers HP Advanced Photo Paper HP Everyday Photo Paper, Semi-gloss HP Everyday Photo Paper, Matte
Printer control panel setting Plain Paper Plain Paper Everyday Matte Everyday Matte Premium Photo Paper Premium Photo Paper Premium Photo Paper Everyday Photo...
User Guide - Page 237
... computer screen (Windows) and how to fix the errors. • Fax Memory Full • Printer Disconnected • Ink Alert • Printhead Problem • Cartridge Problem • Paper Mismatch • The cartridge cradle cannot move • Paper Jam • The printer is out of the following solutions: • Make sure the product is turned on and...
User Guide - Page 240
... of the following : • Make sure that you try one of the printer that the printer is currently offline. For more information, see Load media • Press the (Cancel) button on clearing jams, as well as more information, see Clear jams.
Paper Jam
Paper has become jammed in the printer. Load more information, see Media specifications. • Make sure that holds...
User Guide - Page 244
...HP software installation
suggestions 158 troubleshooting issues 157 Internet Protocol fax, using 65 IP address checking for printer 157 IP settings 224 ISDN line, set up with fax parallel phone systems 205
J
jams clear 162 media to avoid 18 paper 162, 164
L
language, printer... 174 text or graphic cut off 91 media ADF capacity 19 clear jams 162 duplexing 39 load tray 20 print on custom-size 36 ...
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