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HP Officejet 4620 Support Question

HP Officejet 4620 Support Question

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Question posted by alac32840 on March 4th, 2014

No Black Print After Changing Black Cartridge

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Answer #1: Posted by Support101 on March 4th, 2014 9:02 AM
This answer was accepted by the poster of the original question.
Support101

Member since:
November 29th, 2013

Points: 48,010
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Go through the step-by-step troubleshooting guide on the link below for missing color issue.

https://support.hp.com/us-en/document/bpa00224


Please click on "ACCEPT" and/or on "helpful" if my answer helped in any way.
Thanks

Related HP Officejet 4620 Manual Pages

Getting Started Guide - Page 14

... recipient before 3. changing the resolution or contrast or your document print-side down on the display. fax. Tip: To add a pause in a variety of Fax. fax tones. Using the printer control panel, you can also send faxes manually from an attached phone, which allows you to the right of Black or Color. If...
Getting Started Guide - Page 27

... the customer. 2. Otherwise restrict the ability of implied warranties. 3. HP limited warranty statement English Hewlett-Packard limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with customer replaceable printheads) Accessories Duration of limited warranty 90 days 1 year Until the HP ink is depleted or...
User Guide - Page 35

... only, click the Advanced button. From the Print in the tray. Load paper in Grayscale drop-down menu select Black Ink Only, then click the OK button. 6. NOTE: If you want to use is selected in black and white, click the Advanced button, and then change settings, click the button that allows you do...
User Guide - Page 36

...-up menu or click Show Details. 7. c. Depending on the Paper/Quality tab. b. Make sure the printer you want to begin printing. To print in black and white, click the Advanced button, and then change settings, click the button that you do not see Load media. 2. Select the paper size from the Paper Size pop...
User Guide - Page 38

...information, see Load media. 2. To change settings, click the option that allows you want to use is selected. 4. Load paper in your software application, click Print. 3. Load paper in grayscale. For... menu item, go to print your software application, this option might start to begin printing. Depending on your photo in the tray. To print the photo in black and white, click the ...
User Guide - Page 39

...: Applies no automatic adjustments to begin printing. Select any other print settings that opens the Properties dialog box. In the Borderless Printing option, click Print Borderless, and then click the OK button. 7. If necessary, change settings, click the button that you are printing the image. To print the photo in black and white, click Grayscale from the pop...
User Guide - Page 49

...speed dial entry to prompts while dialing, as well as control the pace of your original print-side down in the right-front corner of the glass or in the ADF. For ...repeatedly, until a dash (-) appears on to the right of Black or Color. Send a fax You can try changing the resolution or contrast of your fax. or multiple-page black-and-white or color fax by using the printer control panel....
User Guide - Page 52

... press the button to the right of Fax, press the button to the right of Black. Open the document on the scanner glass or Load an original in the group speed dial...your software application, click Print. 3. To send a fax to multiple recipients using the installation program provided on your originals. Load your software application, this feature, you have changed any further settings for...
User Guide - Page 80

... to turn off the printer properly. Repeat steps 3 through 6 for help, slide the ink cartridge into the empty slot until it off the printer. 76 Work with ink cartridges Related topics HP supplies and accessories Store printing supplies Ink cartridges can be sure to snap it clicks into the slot that you are installing...
User Guide - Page 81

... by turning off the memory chip's ability to the anonymous information on the right, scroll to meet our customers' printing needs. Using the buttons on the memory chip. Usage information collection The HP cartridges used with this printer contain a memory chip that might have occurred, and the printer model. This information helps...
User Guide - Page 89

... page size of your country/region, and then click Contact HP for information on paper-feed problems, see Print and evaluate a print quality report. For more information on calling for service. Cause: The ink cartridges might have insufficient ink. Always turn the printer off by pressing the (Power) button on the page is...
User Guide - Page 92

...: The wrong kind of reliability and print quality, and produce documents with the print side facing down . • Make sure the paper lays flat in a cool, dry place. For more information, see : Load media Cause: The paper was wrinkled or too thick. Chapter 8 Cause: The ink cartridges might be smeared. If the paper...
User Guide - Page 96

...The quality setting of the media. For more information, see Maintain the printer. • Black dots or streaks Ink, glue, correction fluid, or an unwanted substance might be suitable for ... • The scanner lid might skew, causing unclear images. Change to enhance text or photographs, if needed. Print a Print Quality Diagnostic Page and follow the instruction on the quality and size...
User Guide - Page 97

...-HP ink cartridges. Check the setting and change it to ...black typefaces look splotchy (not smooth) The default enhancement setting might not be suitable for the job. The printer prints half a page, then ejects the paper Check the ink cartridges Make sure the correct ink cartridges are installed and the ink cartridges are apparent Solve scan problems 93 For more information, see Change...
User Guide - Page 137

... Example of bad Large-Font Type The letters are not empty, look OK, and the ink cartridges are jagged - Example of bad Large-Font Type The letters are smeared - the printer is ...the printhead and check if the paper is operating correctly. If this defect occurs right after a new black cartridge is jagged, try aligning the printer. I ABCDEFG The type should be sharp and clear. If the ...
User Guide - Page 143

... to repair or replace, as a result of normal use of a non-HP cartridge or a refilled cartridge does not affect either repair or replace the product, at least equal to HP....by the customer. 2. b. Hewlett-Packard limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to enforce such disclaimers or limitations; C. Hewlett-Packard (HP) ...
User Guide - Page 145

...) 450 x 205 x 355 mm (17.7 x 8.1 x 14.0 inches) Printer weight (including printing supplies) 6.2 kg (13.7 lb) Product features and capacities Feature Connectivity Ink cartridges Supply yields Printer languages Font support Duty cycle Capacity • USB 2.0 high speed • Wireless 802.11b/g/n 1(HP Officejet 4620 e-All-in all countries/regions. Up to 3,000 pages per month...
User Guide - Page 218

... failed. The black cartridge will cause air to install new cartridges, see Replace the ink cartridges. If it . CAUTION: Do NOT remove the empty black cartridge to continue printing or replace the cartridge. Appendix G Use black ink only? For information about how to print in the message are out of ink. The cartridges listed in Use Black Only mode. To print with a compatible...
User Guide - Page 219

.... Do not use cartridges that are no leaks, re-install cartridges and close the printer cover. Black cartridge out of ink The black cartridge is out of the ADF to print in Use Color Only mode. Problem with color, click Cancel Print and re-send the print job. message appears before the job prints. To temporarily replace black with ink system...
User Guide - Page 220

...voice mail (parallel phone systems) 195 distinctive ringing change 61 parallel phone systems 180 answering machine fax tones... capacity trays 144 cards sizes supported 143 tray supporting 144 cartridges. Index A accessibility 3, 9 accessories printer status report 123...black and white pages copy 42 fax 44 black dots or streaks, troubleshoot copies 92 scan 97 blank pages, troubleshoot copy 91 print...

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