HP Officejet 4620 Support Question
HP Officejet 4620 Support Question
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Question posted by n3pianh on October 20th, 2013
Wifi Filter Error When Configuring Hp Officejet 4620 Wireless Printer For A Mac
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Answer #1: Posted by TommyKervz on October 20th, 2013 2:10 AM
TommyKervz
Member since:
January 10th, 2013 Points: 17,776,813
Member since:
January 10th, 2013 Points: 17,776,813
Greetings. See the suggestion here
http://h30434.www3.hp.com/t5/Mac-Printing-and-Scanning/Wireless-Network-Setup-MAC-address-filtering-error/td-p/2694699
Related HP Officejet 4620 Manual Pages
Getting Started Guide - Page 6
.... While connected, the computer sends the wireless settings to the computer with a USB cable. If you enable Web Services. HP ePrint is only supported by HP Officejet 4620 e-All-in to view your HP ePrint job status, manage your printer when you are needed. Follow the instructions for HP ePrint.
Set up HP ePrint
To set up for setup...
Getting Started Guide - Page 18
... in the order listed to establish a wireless connection to enter the wireless network name (also called HP Home Network Diagnostic Utility that came with the printer. While you have not changed the wireless network name or the wireless password since setting up .
Note: This section is only applicable to HP Officejet 4620 e-All-in the Quick Links section. (At...
Getting Started Guide - Page 23
...typing, press the * button repeatedly, until a dash (-) appears on the telephone to your wireless network, complete the following countries/regions-you might need to use the keypad on the display.
...Hewlett-Packard folder in the fax number you need to HP Officejet 4620 e-All-in the following steps for your printer name, and then click Printer Setup & Software.
2. To enter a pause in...
Getting Started Guide - Page 26
... web browser on the printer control panel. Click the Bonjour bookmark, and then select your computer. Note: You can return to HP Officejet 4620 e-All-in-One series.
For information about the EWS, see "Where is only applicable to it so that you can open the EWS.
26 Press the (Wireless) button on your computer...
User Guide - Page 8
... Copies are blank...91 Size is reduced...91 Copy quality is poor ...92 The printer prints half a page, then ejects the paper 93 Paper mismatch...93 Solve scan...Error messages appear...96 Scanned image quality is poor 96 Scan defects are apparent 97 Solve fax problems...98 The fax test failed...98 Solve problems using HP ePrint and HP websites 111 Solve problems using HP ePrint (HP Officejet 4620...
User Guide - Page 9
... 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 116 Step 6: Make sure your computer is not connected to your network over a Virtual Private Network (VPN 117 After resolving the problems 117
Configure your firewall software to work with the printer 118 Solve printer management problems (HP Officejet 4620 e-All-in...
User Guide - Page 10
... Union Regulatory Notice 154 Regulatory information for wireless products 155 Exposure to radio frequency radiation...Canada 156 Notice to users of peripheral devices for Germany 151 Notice to users in...150 Notice to users in Taiwan 157
6 Printer specifications...141 Physical specifications...141 Product features ...147 HP ePrint specifications (HP Officejet 4620 e-All-in-One series 147 HP ...
User Guide - Page 12
... (HP Officejet 4620 e-All-in-One series) Set up the printer for wireless communication 198 Before you begin...198 Set up the printer on your wireless network 199 Set up the printer using the HP printer software (Recommended 199 Set up the printer using WiFi Protected Setup (WPS 199 To connect the printer using the Push Button Method 199 To connect the printer using...
User Guide - Page 17
...HP Officejet 4620 e-All-inOne series.
This button is only available on the HP Officejet 4620 e-All-in-One series.
From the Copy, Fax, or Scan menus, pressing this button opens the Help menu.
Use the printer..., pressing this button to view or print the Wireless Summary or to access Setup options and the Network Menu. Use the printer control panel
13 Cancel button: Stops a job, exits...
User Guide - Page 82
.... 3. For more information, see HP support by printer, country/region, and language. This website
provides information and utilities that are available
when you have a problem, follow these suggestions did not solve your problem, try using HP ePrint and HP websites • Solve wireless problems (HP Officejet 4620 e-All-in-One series) • Configure your firewall software to all...
User Guide - Page 115
... faxes. Solution: If the computer receiving faxes is enabled on the printer. Cause: Fax to PC or Fax to Mac is not activated or the computer is turned off . For more information, see Solve wireless problems (HP Officejet 4620 e-All-in -One series) If you are configured for setup, both computers should be switched off . For more...
User Guide - Page 119
... your firewall software to see if the firewall software is not connected to a wireless network, see Understand the network configuration page (HP Officejet 4620 e-All-in -One series) 115 Run the Wireless Test Report using the printer (for wireless communication. For information about connecting the printer to a network.
NOTE: If you cannot access the EWS and are able to...
User Guide - Page 124
... the right, scroll to and select Print Reports, and then select Network Configuration Page. • Ping the printer using a computer running Windows, you correct many common printer problems.
• Hardware installation suggestions • HP software installation suggestions • Solve network problems (HP Officejet 4620 e-All-in good working power outlet.
120 Solve a problem TIP: If...
User Guide - Page 126
For more information, see Understand the network configuration page (HP Officejet 4620 e-All-in-One series).
• If you troubleshoot problems with the printer.
Press the (Wireless) button, and then, using the buttons on the network configuration page. ◦ Click OK twice to print the network configuration page and verify that the network settings have been restored. 2. A message ...
User Guide - Page 127
... a Fax Text and how to view the network settings for the printer. Understand the network configuration page (HP Officejet 4620 e-All-in-One series)
If the printer is often useful to print the printer status report before calling.
1
2
3
1. When you need to
Understand the network configuration page (HP Officejet 4620 e-All-in graphical form as gauges) and the part numbers and...
User Guide - Page 202
... prevents other people from your web browser using the printer wirelessly, visit the HP Wireless Printing Center (www.hp.com/go/wirelessprinting). If you might use the printer are available in -One series)
TIP: For more information, see Solve wireless problems (HP Officejet 4620 e-All-in the embedded web server, a configuration and status tool you access from connecting to the...
User Guide - Page 204
... the Dock, click Print & Fax or Print & Scan in the Hardware section, click +, and then select the printer.
200 Network setup (HP Officejet 4620 e-All-in the Setup box. 3. Open the configuration utility or software for about using a computer with the router or wireless access point. Open the EWS.
NOTE: You might be prompted to the...
User Guide - Page 206
... the Internet on and off
202 Network setup (HP Officejet 4620 e-All-in a WPA wireless password. • Avoid any common words or phrases, easy sequences of characters (such as these objects can disrupt radio signals. • Keep the wireless devices away from the local computer you want to make configuration changes. • Turn off the setting to...
User Guide - Page 207
... network
configuration page (HP Officejet 4620 e-All-in-One series). • Open the HP software (Windows), double-click Estimated Ink Levels, click the Device
Information tab. The IP address is listed in -One series). Using the buttons on the printer control panel or the HP software that changing the IP address removes the printer from the
network. Press the (Wireless...
User Guide - Page 208
... changes, and then press the button to and select Wireless Settings, select Restore Defaults, and then select Yes.
A message appears stating that the network settings have been restored. For more information, see Understand the network configuration page (HP Officejet 4620 e-All-in-One series).
204 Network setup (HP Officejet 4620 e-All-in-One series) NOTE: Print the network...
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