HP Officejet 4620 Support Question
HP Officejet 4620 Support Question
Find answers below for this question about HP Officejet 4620.Need a HP Officejet 4620 manual? We have 3 online manuals for this item!
Question posted by biniaje on August 9th, 2013
Hp Officejet 4620 Will Send A Fax But Not Receive
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Related HP Officejet 4620 Manual Pages
Getting Started Guide - Page 6
...
HP ePrint
Note: HP ePrint is a free service from HP that allows you to print to your HP ePrint-enabled printer anywhere you have signed up HP ePrint, complete the following :
• Accept the Web Services Terms of Use, visit ePrintCenter (www.eprintcenter.com).
When prompted, do the following steps. HP ePrint is only supported by HP Officejet 4620...
Getting Started Guide - Page 21
...Step 2: Test fax setup" on page 9.
Windows Device Manager.
• If the computer cannot recognize the HP software
CD in the Search box. software from the HP website (www.hp.com/go/ customercare.../region, and then type "fax error codes" in the CD drive, inspect the HP software CD for faxing, you might experience problems when sending faxes, receiving faxes, or both.
English
Solve ...
Getting Started Guide - Page 23
...HP Wireless Printing Center (www.hp.com/go/wirelessprinting). English
Solve setup problems
The printer cannot send faxes but can receive faxes
• The printer might need to use the keypad on the display.
• If you are having problems sending a fax...dialing too fast or too soon. Open HP Utility. (HP Utility is only applicable to HP Officejet 4620 e-All-in-One series. If your ...
User Guide - Page 6
... using Webscan (HP Officejet 4620 e-All-in-One series 38 Scanning documents as editable text 39 To scan documents as editable text 39 Guidelines for scanning documents as editable text 40
4 Copy Copy documents...42 Change copy settings...42
5 Fax Send a fax...44 Send a fax using the printer control panel 44 Send a fax...45 Send a fax using monitor dialing 45 Send a fax from memory...
User Guide - Page 8
......78 Obtain electronic support...79 HP support by phone...79 Before you call...79 Phone support period 80 Telephone support ... appear...96 Scanned image quality is poor 96 Scan defects are apparent 97 Solve fax problems...98 The fax test failed...98 Solve problems using HP ePrint and HP websites 111 Solve problems using HP ePrint (HP Officejet 4620 e-All-in-One series 111 Solve problems using...
User Guide - Page 10
...margins 145 Print specifications...146 Copy specifications...146 Fax specifications...146 Scan specifications...147 HP ePrint specifications (HP Officejet 4620 e-All-in-One series 147 HP website specifications 147 Environmental specifications 148 Electrical ... emission statement for Germany 151 Gloss of housing of peripheral devices for users in Japan 150 Notice to users of the U.S.
User Guide - Page 17
... the Home screen, pressing this button opens available settings.
This button is only available on the HP Officejet 4620 e-All-inOne series. Keypad: Use the keypad to access Setup options and the Network Menu. From the Copy, Fax, or Scan menus, pressing this button opens the Help menu. Wireless button: Press this button opens...
User Guide - Page 41
... and turned on a computer. Load your computer using Webscan (HP Officejet 4620 e-All-in the automatic document feeder (ADF). 2. NOTE: The HP scanning software does not support TWAIN and WIA scanning on the ...photos, and other originals and send them to a variety of Start Scan.
NOTE: If you install the HP software. Scan
37 3 Scan
You can use the HP software to scan documents into...
User Guide - Page 73
... can sign in -One series. 6 HP ePrint
HP ePrint is only supported by HP Officejet 4620 e-All-in to view your HP ePrint job status, manage your HP ePrint printer queue, control who can use the HP printer software that came with your HP ePrint-enabled printer anywhere you have signed up HP ePrint.
Just send your documents and photos to...
User Guide - Page 75
...select the option to send the email message. Enter the printer's email address in -One series).
3.
Use HP ePrint
71 and email-capable computer or mobile device • An HP ePrint-capable printer ...scroll to and select Display Email Address. -OrTo customize your computer or mobile device, see HP ePrint specifications (HP Officejet 4620 e-All-in the "To" line of files that you want to and...
User Guide - Page 82
... problems • Solve copy problems • Solve scan problems • Solve fax problems • Solve problems using HP ePrint and HP websites • Solve wireless problems (HP Officejet 4620 e-All-in -One series) • Uninstall and reinstall the HP software • Printhead maintenance • Clear jams
HP support
If you have a problem, follow these steps 1. This section contains...
User Guide - Page 102
...• The printer is having problems sending and receiving faxes • The printer is having problems sending a manual fax • The printer cannot receive faxes, but can send faxes • The printer cannot send faxes, but can receive faxes • Fax tones are having faxing problems, you can visit the HP online support website at www.hp.com/go/customercare for information and utilities...
User Guide - Page 115
...
Solve problems using a USB cable. • Make sure the latest product updates have been installed on at all times. Solution: If the computer receiving faxes is connected using HP ePrint (HP Officejet 4620 e-All-in -One series). NOTE: You cannot use these web features if the printer is different from the one of them may be...
User Guide - Page 116
... other fields. ◦ Make sure you are sending documents that meet the HP ePrint requirements. If these settings. For more information, see the documentation provided with the IT administrator or person who set up and using the printer's control panel.
For more information, see HP ePrint specifications (HP Officejet 4620 e-All-inOne series).
• If your...
User Guide - Page 121
... to access local devices (like your network administrator or the person who set as the Port description, next to the printer, disconnect from the VPN. For more than one icon in the Printers or Printers and Faxes folder is connected wirelessly, and select Set as Default Printer. Solve wireless problems (HP Officejet 4620 e-All-in...
User Guide - Page 126
....
122 Solve a problem For more information, see Understand the network configuration page (HP Officejet 4620 e-All-in-One series).
• If you troubleshoot problems with the printer. ...Printers and Faxes. -
Press the (Setup) button, and then, using the buttons on the network configuration page. For more information, see Understand the network configuration page (HP Officejet 4620 e-All...
User Guide - Page 127
... as information about where you receive a low-ink warning message, consider having...Fax Text and how to run a Wireless Test Report. Using the buttons on the right, scroll to replace cartridges until print quality becomes unacceptable.
3.
You do not need to call HP, it is often useful to print the printer status report before calling.
1
2
3
1. Understand the network configuration page (HP Officejet 4620...
User Guide - Page 145
... web server specifications • Media specifications • Print specifications • Copy specifications • Fax specifications • Scan specifications • HP ePrint specifications (HP Officejet 4620 e-All-in-One series) • HP website specifications • Environmental specifications • Electrical specifications • Acoustic emission specifications
Physical...
User Guide - Page 151
... mm (8.5 x 14 inches)
HP ePrint specifications (HP Officejet 4620 e-All-in-One series)
&#...8226; An Internet connection using a wireless connection. • Maximum size of email and attachments: 5 MB • Maximum number of your HP printer in the "To" field.
Black Color
Fine (dpi)
196 x 203 200 x 200
Standard (dpi)
98 x 203
200 x 200
Fax to PC/Fax...
User Guide - Page 209
... are not available. However, some settings, you receive a low-ink warning message, consider having a ...Fax, and then select Maintain Your Printer under Print. HP Utility (Mac OS X)
HP Utility contains tools to the Internet.
NOTE: For a list of the hard disk. NOTE: The Toolbox can open HP Utility
Double-click the HP Utility icon. Embedded web server (HP Officejet 4620 e-All-in HP...
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