HP Officejet 4620 Support Question
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Question posted by jbluestein87 on November 8th, 2012
Communication Error?
My computer keeps popping up with : "processing job Communication error". It says it is printing, but nothing is happening. How do I fix this?
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Related HP Officejet 4620 Manual Pages
Getting Started Guide - Page 18
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... HP Wireless Printing Center (www.hp.com/go/wirelessprinting), and then
If you can help retrieve this information for your printer
To set up wireless (802.11) communication
Complete the ...information, see the setup poster that can sometimes find this option allows the software to HP Officejet 4620 e-All-in the messages. Note: This section is the name of your computer displays any...
Getting Started Guide - Page 25
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...more
changed, you will not be able to access local devices (like your firewall have been
installed on the printer. ...7. page 6.
• The ePrint server does not accept email print jobs if there are using (such as Internet Explorer, Firefox, or ...• Make sure HP ePrint is a computer network that meet
Officejet 4620 e-All-in the "To" field.
the HP ePrint requirements. Do...
User Guide - Page 8
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...are blank...91 Size is reduced...91 Copy quality is poor ...92 The printer prints half a page, then ejects the paper 93 Paper mismatch...93 Solve scan ...Error messages appear...96 Scanned image quality is poor 96 Scan defects are apparent 97 Solve fax problems...98 The fax test failed...98 Solve problems using HP ePrint and HP websites 111 Solve problems using HP ePrint (HP Officejet 4620...
User Guide - Page 9
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... 122 Understand the network configuration page (HP Officejet 4620 e-All-in-One series 123 Uninstall and reinstall the HP software 125 Printhead maintenance...126 Clean the printhead...126 Align the printhead...127 Print and evaluate a print quality report 128
To print a print quality report 128 To evaluate the Print Quality Diagnostic Page 129 Clear jams...134 Clear...
User Guide - Page 10
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...153 Notice to users of the German telephone network 153 Notice to users of peripheral devices for wireless products 155 Exposure to radio frequency radiation 156 Notice to users in ...media 143 Set minimum margins 145 Print specifications...146 Copy specifications...146 Fax specifications...146 Scan specifications...147 HP ePrint specifications (HP Officejet 4620 e-All-in-One series 147...
User Guide - Page 12
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... (HP Officejet 4620 e-All-in-One series) Set up the printer for wireless communication 198 Before...print network settings 203 Turn the wireless radio on and off 203 Change advanced network settings 203 View IP settings...203 Change IP settings...203 Reset network settings...204
E Printer management tools Toolbox (Windows)...205 HP Utility (Mac OS X)...205 Embedded web server (HP Officejet 4620...
User Guide - Page 20
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... is acid-free for copies, drafts, memos and other supplies, go to a store processed photo.
It is a high-quality multifunction paper. Features an instant-dry finish for longer lasting documents. Your prints have a look and feel more substantial than documents printed on standard multipurpose or copy paper. To order HP papers and other everyday...
User Guide - Page 70
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... select one of the following topics: • Print fax confirmation reports • Print fax error reports • Print and view the fax log • Print the details of the last fax transaction • Print a Caller ID Report • Print a T30 fax trace report
Print fax confirmation reports If you require printed confirmation that the printheads and ink cartridges are...
User Guide - Page 71
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... the buttons on the right, scroll to and select Fax Setup, select Fax Reports,
and then select Last Transaction. Use reports
67 On (Fax Send)
Prints whenever a transmission error occurs. Using the buttons on the right, scroll to and select Fax Setup, select Fax Reports,
and then select Fax Log. To...
User Guide - Page 75
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... on the right to scroll to print. Print using HP ePrint To print documents using the email application on your printer's email address, use the buttons on the right to scroll to and select Display Email Address. -OrTo customize your computer or mobile device, see HP ePrint specifications (HP Officejet 4620 e-All-in the "To" line...
User Guide - Page 117
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...Step 3: Check to connect, turn them back on recovers from a network communication issue. Advanced wireless troubleshooting If you have been turned on the right, ...section. (At this time, this order: router first and then the printer. To print a Wireless Test Report page, press the (Wireless) button, and then, using ... problems (HP Officejet 4620 e-All-in the list, using the buttons on .
User Guide - Page 119
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... the network configuration page (HP Officejet 4620 e-All-in -One series). For information about connecting the printer to a wireless network, print the network configuration page.
If ...the Wireless Test Report using the printer (for wireless communication.
If you might be blocking communication. Solve wireless problems (HP Officejet 4620 e-All-in your browser, you can access the EWS...
User Guide - Page 121
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... you want to
use the printer while connected to the VPN, you to access local devices (like your printer) on the toolbar, double-click HP Setup Assistant, and
then follow the onscreen instructions.
Solve wireless problems (HP Officejet 4620 e-All-in the Printers or Printers and Faxes folder is connected wirelessly has HP...
User Guide - Page 122
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... be found when installing HP software • Unable to print, print job stuck in queue or printer goes offline • Scan communication errors or scanner busy messages • Unable to see alert messages...again. • Keep your computer. Also, if the alert has a "remember this action" or "create a rule for this" selection, select it can block network communication between your printer ...
User Guide - Page 125
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...that you type,
make sure that the USB drivers
have not been disabled in the Windows Device Manager. • If you are using a computer running Windows, make sure that you ...firewalls, are firmly installed and aligned in their correct, color-coded slot. Solve network problems (HP Officejet 4620 e-All-in-One series)
General network troubleshooting • If you are unable to install the HP...
User Guide - Page 153
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... power cord • Noise emission statement for Germany • Gloss of housing of peripheral devices for your country/region.
telephone network: FCC requirements • Notice to users of the... regulatory number should not be confused with the marketing name (HP Officejet 4610 All-in-One series or HP Officejet 4620 e-All-in your product is assigned a Regulatory Model Number. Regulatory...
User Guide - Page 202
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...the printer for wireless communication. If you encounter problems connecting the printer, see Solve wireless problems (HP Officejet 4620 e-All-in the next section. D Network setup (HP Officejet 4620 e-All-in-One...) • Set up the printer using the printer wirelessly, visit the HP Wireless Printing Center (www.hp.com/go/wirelessprinting). This section contains the following : •...
User Guide - Page 204
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...-One series) TIP: You can also set up wireless communication by entering or changing individual wireless settings. NOTE: You might... printer to temporarily connect a USB cable during the setup process.
Click the Applications on the display. 4. Wait for ...click Print & Fax or Print & Scan in the Hardware section, click +, and then select the printer.
200 Network setup (HP Officejet 4620 e-All...
User Guide - Page 206
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...
The following topics: • View and print network settings • Turn the wireless radio on and off
202 Network setup (HP Officejet 4620 e-All-in-One series) Change basic network... connection.
Other wireless security guidelines
To keep the wireless network secure, follow these objects can disrupt radio signals. • Keep the wireless devices away from the local computer you want...
User Guide - Page 207
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... is Automatic, which lists all of the printer: • Print the network configuration page. Change IP settings
The default IP setting...Officejet 4620 e-All-in the Network Information section. For more information, see Understand the network
configuration page (HP Officejet 4620 e-All-in-One series). • Open the HP software (Windows), double-click Estimated Ink Levels, click the Device...
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