HP Officejet 4500 Support Question
HP Officejet 4500 Support Question
Find answers below for this question about HP Officejet 4500 - All-in-One Printer - G510.Need a HP Officejet 4500 manual? We have 3 online manuals for this item!
Question posted by jbtemmrcose on September 5th, 2013
My Hp 4500 Won't Recieve Or Send Fax
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Current Answers
Related HP Officejet 4500 Manual Pages
Getting Started Guide - Page 4
... to a connected computer, make copiGe5s10 in both black-and-white and color, and send and receive faxes in printed format. OFFICEJET 4500
1. The user guide for the printer. To scan, copy, and send faxes, you install the software).
With this printer (also called "Help") is installing the HP software. This guide provides information on the following topics:
• Troubleshooting...
Getting Started Guide - Page 13
... to send and receive faxes. Send a fax from the scanner glass.
2.
You can send faxes in a variety of ways. Press the or buttons to enter the recipient's fax number. Send a fax
You can also send faxes manually from memory • Schedule a fax to send later • Send a fax to multiple recipients • Send a fax in Error Correction Mode
The user guide is available on the printer...
Getting Started Guide - Page 14
... the name.
4. Depending on your computer that came with the printer. The printer begins dialing the fax number and faxing the document. Send a fax from a computer
You can send a document on the HP software CD provided with your software application, click Print.
3. Windows
1. Note: Faxes sent from the printer. Click Print or OK.
7. Mac OS X
1. To use this method use...
Getting Started Guide - Page 15
... you 're ready to send the fax, tell the recipient to the recipient before sending the fax. When you can hang up the telephone. Enter the fax number and other fax options you want , and then click Send Fax Now to send the fax,
press the
(Start) button. Select the Fax Mode and any other information in
the printer.
If the recipient...
Getting Started Guide - Page 17
... are stored in memory,
whether the printer has an error condition
or not.
Press the or buttons to receive the fax, you can hang up the phone or remain on the line. Remove any originals from a sending fax machine, do the following:
a. Turn off the power.
received faxes are deleted from memory
If you turn...
Getting Started Guide - Page 24
...
The printer is not set up properly for faxing, you might experience problems when sending faxes, receiving faxes, or both. Step 1: Run the fax test
Tip: If you receive a fax communication error that one end of the printer.
... code, you can print a fax test report to check the status of the error code at HP's support Web site (www. Note: If the printer is connected to the telephone wall...
Getting Started Guide - Page 25
....
--Disconnect the answering machine and then try sending or receiving a fax.
• The phone line connection might be noisy. Solve setup problems 25 English
check for static or other devices and run the test again. To check if your Fax over IP service. Phone lines with the printer:
--Check that the answering machine is working...
Getting Started Guide - Page 26
... you must use the keypad on the display.If you are having problems sending a fax manually from a phone that is connected directly to the printer the printer-and if you are in the following countries/regions-you are sending to send the fax:
Argentina Brazil Chile Colombia India Ireland Korea Malaysia Philippines Portugal Saudi Arabia Spain Thailand...
User Guide - Page 12
Use the HP Solution Center (Windows 207 HP Utility (Mac OS X)...207 Embedded Web server (some models only 208 F Errors (Windows) Fax Memory Full...210 Device Disconnected...210 Ink Alert...210 Cartridge Problem... Paper Jam...213 The printer is out of paper...214 Printer Offline...214 Printer Paused...214 Document failed to print...214 General printer error...214 Align cartridge...215 Index...216
8
User Guide - Page 50
..., and then press OK. 4.
Poll to receive a fax
Polling allows the HP All-in-One to ask another fax machine to send a fax that you might also want to delete the faxes in memory for polling and have received while the device was in memory, press Cancel.
If all faxes stored in memory, you can reprint up to...
User Guide - Page 51
... Cancel on the device control panel when the Fax Forwarding message is a working fax line.
Set the paper size for received faxes, it is still On. Forward faxes to receive your faxes to receive the fax. HP recommends that will not be printed on ), the device prints the fax. Send a test fax to receive the fax. If the device loses power when Fax Forwarding is...
User Guide - Page 56
... device, because you set or change the fax header 1. To set the answer mode to select Fax Settings, and then press OK. 3. Press right arrow to select Fax Settings, and then press OK. 3. HP ...machine on the Auto Answer setting if you send. The Rings to select Fax Header, and then press OK. 4. To set up the fax header from the device control panel, as appropriate for your setup,...
User Guide - Page 57
... The number of rings before the device does.
HP recommends that the device is off the setting might be resent. NOTE: The HP fax cannot receive faxes when the main phone number is set... Turn off error correction only if you are having trouble sending or receiving a fax, and you do not have your fax line, the device answers the call , the answering machine records the incoming ...
User Guide - Page 104
... improve the scan quality ◦ Use high-quality originals. ◦ Place the media correctly. The test will fail if the device is reduced The HP software settings might experience problems when sending faxes, receiving faxes, or both. For more information.
• Black dots or streaks ◦ Ink, glue, correction fluid, or an unwanted substance might...
User Guide - Page 105
... test failed • The display always shows Phone Off Hook • The device is having problems sending and receiving faxes • The device is having problems sending a manual fax • The device cannot receive faxes, but can send faxes • The device cannot send faxes, but can send or receive a fax successfully, there might not be a problem. • If you are recorded on how to...
User Guide - Page 177
... section contains the following places to www.hp.com/buy /supplies). B HP supplies and accessories
This section provides information on ordering by the device: • The ink supplies label (located inside the printer, near the ink cartridges). • The HP SureSuppply Web site (www.hp.com/buy /supplies. Click Send to send printer information (such as model number, serial...
User Guide - Page 191
...HP All-in-One will need to incoming fax calls or the product cannot receive faxes. if you suspect the call and hear fax tones from the telephone wall jack to the device, you will not be able to receive faxes.
6. If you set to receive faxes... faxes manually, you might not be able to fax successfully. If you pick up modem. 4. If you use the supplied cord to connect from a sending fax ...
User Guide - Page 194
... are using your computer dial-up modem to the back of the device. For example, you cannot use the HP device for fax tones.
Set your answering machine to the device, fax tones from a sending fax machine might be recorded on the Auto Answer setting. 6. NOTE: If you do not use the supplied cord to connect from the...
User Guide - Page 224
...device control panel 35 OCR 36 quality 99 scan specifications 141 send to a computer 35 slow 97 troubleshoot 96
Scan function indicator 13 scanner glass
clean 21 load originals 18 locating 10 schedule fax 42 security wireless
communication 204 wireless settings 201 send faxes basic fax... speed dial send fax 39 Start button 12 status messages 14 network configuration
page 126 Printer Status Report ...
User Guide - Page 225
... Printer Status Report 124 receive faxes 106, 109 scan 96 scan quality 99 send faxes...fax 102 warning messages 14 warranty 131 Web page
print 28 Web sites
accessibility information 3, 9 customer support 71 environmental
programs 152 order supplies and
accessories 173 supply yield data sheet 133 wireless security 201 white bands or stripes, troubleshoot copies 95, 96 scans 99 Windows borderless 33 HP...
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