HP Officejet 4500 Support Question
HP Officejet 4500 Support Question
Find answers below for this question about HP Officejet 4500 - All-in-One Printer - G510.Need a HP Officejet 4500 manual? We have 3 online manuals for this item!
Question posted by samdujohn on February 11th, 2014
Why Does Receive Fail On Hp4500 Fax
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Related HP Officejet 4500 Manual Pages
Getting Started Guide - Page 24
...dial-up fax, check the following list of possible problems and solutions:
The printer is not set up properly for faxing. The test will fail if the printer is having faxing problems, ... "fax error codes" in use the printer for faxing if an extension phone is not set up properly for faxing, you might experience problems when sending faxes, receiving faxes, or both. Note: If the printer is...
User Guide - Page 11
... service on the same line 180 Case E: Shared voice/fax line 181 Case F: Shared voice/fax line with voice mail 182 Case G: Fax line shared with computer modem (no voice calls received 183 Set up the device with a computer dial-up modem 184 Set up the device with a computer DSL/ADSL modem 185 Case H: Shared voice...
User Guide - Page 12
...(Mac OS X)...207 Embedded Web server (some models only 208 F Errors (Windows) Fax Memory Full...210 Device Disconnected...210 Ink Alert...210 Cartridge Problem...211
Solution 1: Install the ink cartridges correctly ... Jam...213 The printer is out of paper...214 Printer Offline...214 Printer Paused...214 Document failed to print...214 General printer error...214 Align cartridge...215 Index...216
8
User Guide - Page 43
... • Send a fax • Receive a fax • Change fax settings • Fax over Internet Protocol (FoIP) • Use reports
Send a fax
You can send a fax in Error Correction Mode
Send a basic fax
You can easily send a single- This section contains the following topics: • Send a basic fax • Send a fax manually from a phone • Send a fax using the device control panel...
User Guide - Page 46
... into memory and sends the fax when the receiving fax machine is available.
Load your fax at a time. Press right arrow until Fax Method appears, and then press OK. 5. Press Start.
The device scans the originals into memory and sends them once it is able to connect to the receiving fax machine. Schedule a fax to send later
You can...
User Guide - Page 48
... instructions in the device memory until the copying finishes. To change the ECM setting from memory • Poll to receive a fax • Forward faxes to another number • Set the paper size for received faxes • Set automatic reduction for incoming faxes • Block junk fax numbers • Receive faxes to your computer (Fax to PC and Fax to Mac)
Receive a fax manually
When...
User Guide - Page 49
... enables you are currently on the phone with the sender, instruct the sender to the device
To receive a fax manually 1.
Remove any originals from printing the faxes (for example, the device runs out of unprinted faxes, the device stops answering incoming fax calls. You can hang up the phone or remain
on the line. If you to reprint...
User Guide - Page 50
... privacy purposes.
NOTE: After the memory becomes full, the oldest, printed faxes are overwritten as new faxes are deleted, including any unprinted faxes. To delete all faxes stored in memory are received.
All faxes stored in memory from the device control panel ▲ Turn off the device by pressing the Power button. Make sure you turn off the...
User Guide - Page 51
.... Set the paper size for received faxes
You can select Off from the Fax Fwd, Black menu. Enter the fax number of the fax machine that require the receiving fax machine to provide a pass code to the device it is set up , it is forwarded in order to the designated fax machine (for received faxes. A received color fax is not turned on letter...
User Guide - Page 52
... is loaded in -One does if it is not supported in your phone provider, you can block specific fax numbers so the device does not print faxes received from the junk fax list • Print a Junk Fax Report
48
Fax Press right arrow until Paper Options appears, and then press OK. 4.
To set the paper size for...
User Guide - Page 56
... the same phone line as described here. HP recommends that you installed with the device. You must
be available to respond in person to the incoming fax call or the device does not receive faxes. The device answers all incoming calls and faxes. • Turn off the Auto Answer setting if you send. Chapter 5
• Set the...
User Guide - Page 57
... of rings. 6. When the device detects the specified ring pattern, it receives the fax. If the device detects fax tones, it answers the call and receives the fax. For example, set to accept the setting. NOTE: The HP fax cannot receive faxes when the main phone number is set your fax line, the device answers the call and receives the fax. Press Setup. 3. You...
User Guide - Page 105
...8226; Try to see The fax test failed. • The fax test failed • The display always shows Phone Off Hook • The device is having problems sending and receiving faxes • The device is having problems sending a manual fax • The device cannot receive faxes, but can send faxes • The device cannot send faxes, but can send or receive a fax successfully, there might not...
User Guide - Page 106
... splitter and connecting the device directly to the telephone wall jack. • Try connecting a working phone and phone cord to fail and you experience problems faxing, contact HP support. After you resolve any problems found , run the fax test again.
• If you are using a phone splitter, this can send or receive a fax successfully, there might...
User Guide - Page 107
... not be used the phone cord supplied in the box with Fax" test failed Solution: • Make sure you used to send or receive faxes. The 2-EXT port should be able to the telephone wall ...jack. Figure 7-1 Back view of Phone Cord with the device, connect one end ...
User Guide - Page 109
... jack. The "Fax Line Condition" test failed
Solution: • Make sure you connect the device to make sure the phone cord is secure. • Make sure you have problems sending and receiving faxes.
• Make sure you connect the device to an analog phone line or you will not cause a problem sending or receiving faxes. Solve fax problems 105...
User Guide - Page 113
... to it. Modems that are sending a fax manually from receiving fax calls. For more information, see Receive a fax manually. • If you have a computer dial-up to receive faxes automatically take over the phone line to receive all incoming faxes, which has a wall plug attached to the device. The device cannot receive faxes, but can send faxes
Solution: • If you must be...
User Guide - Page 221
... with parallel phone systems 179 duty cycle 133
E
ECM. Index
default settings copy 38
deleting faxes from memory 46 device control panel
locating 10 network settings 198 scan from memory 46 dial tone test, failed 104 dial type, setting 54 distinctive ringing setup (parallel phone systems) 180 distinctive ringing, change pattern 53 DSL...
User Guide - Page 222
...failed 102 Fax B&W function indicator 13 Fax Color function indicator 13 Fax to Mac activate 50 modify 50 Fax to PC activate 50 modify 50 Firewall configure 119 firewalls, troubleshoot 76 FoIP 55 forwarding faxes...128
junk fax mode 48
K
keypad, device control panel locating 12
H
hardware, fax setup test 101 header, fax 52 ...68 replace ink cartridges 62
manual faxing receive 44 send 40, 41
margins ...
User Guide - Page 225
... jack test, failed 102 firewalls 76 installation 122 jams, paper 128 media not picked up from
tray 93 missing or incorrect
information 77 multiple pages are
picked 93 network configuration
page 126 nothing prints 75 paper-feed problems 92 power 75 print 75 print quality 78 Printer Status Report 124 receive faxes 106, 109...
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