HP N7710 Support Question
HP N7710 Support Question
Find answers below for this question about HP N7710 - ScanJet Document Sheetfeed Scanner.Need a HP N7710 manual? We have 3 online manuals for this item!
Question posted by pwongloising on June 12th, 2020
Scans Turn Out To Be Very Dark
The person who posted this question about this HP product did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.
Current Answers
Answer #1: Posted by INIMITABLE on June 12th, 2020 1:18 PM
INIMITABLE
Member since:
April 3rd, 2020 Points: 2,082,030
Member since:
April 3rd, 2020 Points: 2,082,030
1) Re-homee the scanning carriage:
The scanning carriage in the scanner may have lost the home position and needs to be reset.
Shut the computer system off and then disconnect the scanner from the power source. Leave the scanner disconnected from the power source for at least one full minute.
Reconnect the power and then restart the computer system.
When the computer system has fully restarted, try scanning again. If the scanner functions normally, there is no need to continue with the other steps in this document.
2) Use the correct power supply:
It is important to use the correct power supply for each model of HP scanner.
The first type looks like a small black box with a thin electrical cord attached to it. This is referred to as an "AC power module (wall-mount type)."
The second type looks like a small black box with a thin electrical cord attached to one end. The detachable power cord (supplied with the unit) can be attached to the other end of the black box. This type of power supply is referred to as a "Power module (brick type)" and "AC power cord."
Using a universal power supply; using a power supply from another device (such as a printer or different model of scanner), or using a defective power supply can cause the scanner to show a preview scan as completely black.
If the power supply in use with the HP scanner is the correct power supply for the scanner, go to the next step.
For the third step, visit
https://support.hp.com/si-en/document/c01053964
I hope this is helpful? PLEASE "ACCEPT" and mark it "HELPFUL" to complement my little effort. Hope to bring you more detailed answers
-INIMITABLE
Related HP N7710 Manual Pages
HP Scanjet N6010, N7710, 7800 Scanner - Use the Document Feeder - Page 3
... of the scanner. To properly close the hatch, press until the document is securely latched. 1 Use the document feeder
For helpful information on loading your documents before scanning.
•...HP Scanjet N7710 can be transferred to the width of the documents. Sheets should not be skewed.
• Clean the scanning rollers if the rollers are visibly dirty or after scanning a document that...
HP Scanjet N6010, N7710, 7800 Scanner - Use the Document Feeder - Page 6
Load the pages face down with the edges of the stack after you have placed it in the document feeder. Verify that the paper guides are aligned with the top of the pages pointing into the feeder... top edge of the stack. 7. For best results, do not drop the stack into the feeder. Chapter 1 5. Begin scanning.
6
Use the document feeder Gently set the stack in the document feeder.
6.
User Guide - Page 3
... ...16 Basic copying steps ...16 Scan from the scanner buttons 17 Scan Document To button 17 Copy button ...17 Tools button ...17 Cancel button ...17 Scan from HP Smart Document Scan Software 18 Scan from other software programs 18 Scan with one button press ...18
5 Set up scan profiles Set up a profile with HP Smart Document Scan Software 20 Assign profiles to...
User Guide - Page 4
...Scanner error codes ...28 Scanner initialization or hardware problems 29 Scanner does not start ...29 Scanner has stopped working correctly 30 Scanner operation problems 30 Scanner will not turn on ...31 Scanner lamp stays on ...31 Scanner does not scan right away 31 Scanner scans... Wrong HP Smart Document Scan Software profile is used when a button is pressed ...33 Scanner paper path problems ...
User Guide - Page 5
For more information, see the HP Smart Document Scan Software Help.
searchable PDF files) using the HP Scanjet N7710 scanner. • What you can do with the scanner
The following table summarizes the scanner features.
With OCR software, you can do with the scanner • Scanner hardware • Scanner software • Where to get additional information • Accessibility
What ...
User Guide - Page 6
... two modes of lamp operation:
• In Power Save mode, the scanner lamp times out and turns off automatically after about 15 minutes of inactivity.
Scanner software
The scanner comes with an assortment of scanning and document-management programs, including:
• HP Smart Document Scan Software • HP Scanner Tools Utility
For more information and detailed descriptions of the...
User Guide - Page 7
... to change the lamp setting. Scanner software
5
Scan Progress Window
The Scan Progress Window opens when you through the scanning process. To open the software, double-click the HP Smart Document Scan Software icon on your scanned documents. Use the Buttons tab to assign HP Smart Document Scan Software profiles to N7710, and then click HP Scanner Tools Utility. Main Window
The...
User Guide - Page 8
... using, maintaining, and troubleshooting the scanner. A list of information are available online:
HP Smart Document Scan Software Help The HP Smart Document Scan Software Help explains how to use HP Smart Document Scan Software features such as creating and editing profiles. To open HP Smart Document Scan Software Help, double-click the HP Smart Document Scan Software icon on the computer...
User Guide - Page 9
...-Packard
\Scanjet\N7710 directory. 2. To turn on the scanner front panel. Accessibility
• LCD Reader • Control of the scanner buttons
LCD Reader
The LCD Reader is being pushed accidentally, you can still press the Cancel button on the scanner front panel.
Accessibility
7
Control of the scanner buttons
To prevent buttons from the computer using scanning software. NOTE...
User Guide - Page 14
... pages pointing into the feeder. Verify that the paper guides are aligned with the top of the stack after you have placed it in the document feeder. Gently set the stack in the document feeder.
6. Begin scanning.
12
Use the...
User Guide - Page 18
... for copying are printed with one of the following topics describe how to scan or copy originals using the scanner and the scanner software. • Basic scanning steps • Basic copying steps • Scan from the scanner buttons • Scan from HP Smart Document Scan Software • Scan from other software programs.
TIP: If you want to print.
For more...
User Guide - Page 20
...instructions to the
profile settings. If you select this profile, press the Scan Document To button on the scanner front panel or click Scan in the HP Smart Document Scan Software
Scan Progress Window.
Scan document pages. 2. The scanning software processes the scanned document pages according to complete the scan. Do one button press
The standard process for that skips steps 2 and...
User Guide - Page 32
... following applications: • HP Scanjet N7710 Document ISIS/TWAIN • HP Scanjet N7710 Utilities 6. Restart your scanner. Scanner operation problems
• Scanner will not turn on • Scanner lamp stays on • Scanner does not scan right away • Scanner scans only one side of a double-sided page • Scanned image is fuzzy • Scanned pages are not straight •...
User Guide - Page 33
... paper width guides are out of order at the scan destination
Place the first page of a multiple page document toward the back of the document feeder.
Scanner will not turn on
If the scanner will not turn on the back of the scanner is in the HP Scanner Tools Utility. Modify the scan resolution. If the scanner lamp needs to begin .
User Guide - Page 34
... do not work • An unexpected program opens when a button is pressed • Wrong HP Smart Document Scan Software profile is used when a button is sufficient for the original being scanned. Turn off the scanner, wait 30 seconds, and then turn the scanner back on the scanner and set to see if the issue lies with the printer...
User Guide - Page 39
... boxes. Set how much compression should be performed: a. Therefore, select scan profiles that you are available from the scanner to the value that specify long pages only when you want.
Turn on grayscale and color scans. On the More tab of document pages can choose to scan single pages up to 215.9 mm x 863.6 mm (8.5 inches...
HP Scanjet N7710 Scanner Setup and Support Guide - Page 7
...8226; Kofax VRS 4.10 • HP Scanjet Drivers and Tools • HP Smart Document Scan Software
3. Click Start, and then click Run...scanner lamp times out and turns off automatically after about scanner settings, status, and maintenance. In addition to scan. This additional software might not be available for the scanner lamp: • In Power Save mode, the scanner lamp times out and turns...
HP Scanjet N7710 Scanner Setup and Support Guide - Page 15
... other applications
You can view, edit, delete, insert, and reorder pages.
You can also scan originals up profiles to send the scanned documents to your favorite application. You can set up to use the card slot, see the scanner User Guide.
You can scan originals as editable text that contain all pages to a single file...
HP Scanjet N7710 Scanner Setup and Support Guide - Page 16
... Smart Document Scan Software Help, double-click the HP Smart Document Scan Software icon on the computer desktop, and then click Help on the scanner front panel. Click View guides. Help for scanner information such as using the scanner and the scanning software. Insert the HP Scanning Software CD that you can select on the menu bar.
HP Scanjet N7710 User...
HP Scanjet N7710 Scanner Setup and Support Guide - Page 19
... of the following applications: • HP Scanjet N7710 Document ISIS/TWAIN • HP Scanjet Drivers and Tools 3.
After the HP scanning software has installed, connect the scanner to an electrical outlet, turn on . 3. After the computer has restarted, try using the scanner. Leave the scanner directly connected to install the HP scanning software. 7.
Use the Add/Remove tool...
Similar Questions
A Problem
Hello.i Cannot scan more than one sheet via this scanner. please guide me.
Hello.i Cannot scan more than one sheet via this scanner. please guide me.
(Posted by sdahwaz 4 years ago)
Linux Driver For Hp Scanjet N7710
Is there any or HP ScanJet N7710 Linux driver available?
Is there any or HP ScanJet N7710 Linux driver available?
(Posted by petrprokop63 6 years ago)
How To Clean Hp Scanjet 7650 Document Flatbed Scanner Glass?
(Posted by yirnakevin 9 years ago)
Partlist Scanjet N7710 L1989a
(Posted by mikerami 9 years ago)
Cannot Add Computer Tohp Scanjet N6350 Networked Document Flatbed Scanner
(Posted by dontkc68 10 years ago)