HP N6310 Support Question

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Question posted by josephinebellinger on October 15th, 2012

The Digital Scanner Keeps Defaulting To Double Sided Scanning.

We have followed the directions in the manual to make it stop scanning double sided but it keeps reverting back to it. Please let us know how we can make it scan without double sidiing. What are we doing wrong. Thank you.

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Related HP N6310 Manual Pages

HP Scanjet N6310 Getting Started Guide - Page 6

1 Scanner set up Follow these steps to remove any shipping tape, and, if present, remove the paper protector from the scanner glass. NOTE: The contents of the box, including the number of scanning software CDs, can vary by country/region. 2 3 1 5 4 1 HP Scanjet N6310 Document Flatbed Scanner 2 Power supply and power cable 3 USB cable 4 Getting Started Guide (this book) 5 Scanning ...

HP Scanjet N6310 Getting Started Guide - Page 7

.... Read the onscreen descriptions of CDs that ship with the scanner can use the HP scanning software that appears on the desktop, double-click the HP Scanjet N6310 Installer icon, and then follow the instructions on page 5. • If you do not already have document-management and scanning software, you will be using non-HP software with the...

HP Scanjet N6310 Getting Started Guide - Page 9

... to Scanjet, point to the front panel list, and then click the Add arrow. Before you chose. Double-click the HP Scanning icon on the scanner control panel. On the Scan To...Setup (Front Panel List) dialog box, click a shortcut to add to N6310, and then click Scanner Tools Utility. 2. You must complete one of the following tasks...

HP Scanjet N6310 Getting Started Guide - Page 14

See also 10 HP Scanjet N6310 See also • "Use the automatic document feeder (ADF)" on page 12 • "Start a scan" on page 18 • "Make copies" on the LCD. Chapter 2 Icon 1 2 3 4 5 Button name Attention LED LCD OK/Select Cancel Scan Description In combination with the Power LED, indicates scanner functions and error conditions. Cancels a scan or copy in...

HP Scanjet N6310 Getting Started Guide - Page 22

... be larger or smaller, start a scan. If you select and adjust the scan resolution as appropriate. Use the Scan button To scan using the Scan ( ) button on the scanner control panel. Press the Scan ( ) button on the scanner, follow these steps: 1. d. See also "Start a scan" on page 19 18 HP Scanjet N6310 Load the originals. 2. Close the scanner lid. If you want . Chapter...

HP Scanjet N6310 Getting Started Guide - Page 26

... digital cameras. 22 HP Scanjet N6310 You should include cleaning the automatic document feeder (ADF), the scanner glass, and the transparent materials adapter (TMA). Check the USB connection Check the physical connection to the computer through a "convenience" USB port intended for your HP scanning software, firmware, or associated drivers are out of the following: • The scanner...

HP Scanjet N6310 User Guide - Page 4

... Wrong shortcut is used when the Scan button is pressed 35 Automatic document feeder (ADF) problems 36 Scanned image is fuzzy...36 Scanned images contain streaks or scratches 37 Scanner scans only one side of a double-sided page 37 Scanned pages are out of order at the scan destination 37 Scanned pages are missing at the scan destination 37 The image is completely...

HP Scanjet N6310 User Guide - Page 7

... the behavior of the scanner. See also • "Start a scan" on page 13 • "Make copies" on page 16 • "Scanner settings" on page 6 • "Scanner LEDs" on page 16 Scanner overview 5 See also • "Use the automatic document feeder (ADF)" on page 7 • "Start a scan" on page 13 • "Make copies" on page 27 Automatic document feeder (ADF) You...

HP Scanjet N6310 User Guide - Page 15

... the negative strip holder, making sure the edge of the transparency, and then scan. • When scanning a negative, the default scan shortcut automatically enlarges the image to approximately 6.7 x 10 cm (2.64 x 4 in the HP Scanning preview window to set the scaling to the final size that you want. The scanner will appear in the scan shortcut. Use the...

HP Scanjet N6310 User Guide - Page 19

... landscape document originals, follow these features are on the Layout tab of these steps: 1. Automatically rotate landscape pages By default, document pages fed through the automatic document feeder (ADF) or placed on the Options menu. 2. Double-click the HP Scanning icon on the desktop, and then select Scan Preferences on the scanner glass appear in the scan output in the following scan...

HP Scanjet N6310 User Guide - Page 20

... (Glass or Feeder) as necessary. 18 Useful scanning features Double-click the HP Scanning icon on the desktop, select a document scan shortcut, then select Scan Preferences on dropping out colors, see the scanner software help. To select a color channel to automatically remove blank pages from a scanned image, follow these steps: 1. In the image toolbar, select Adjust Black and White...

HP Scanjet N6310 User Guide - Page 21

... Steps 2 and 3 of the standard process. Scan without further intervention. Wait for the scanning software to process the scanned document pages according to complete automatically, the selected scan shortcut must have the Show a preview scan cleared on the scanner front panel or click Scan... For a scan to the profile settings. 3. in the HP Scanning preview window. 4. After you select this...

HP Scanjet N6310 User Guide - Page 22

..., correction fluid, or other substances in images. • After scanning a document that have finished, reconnect the USB cable and power cable to the scanner. 20 Care and maintenance Open the scanner lid. 3. Do not spray the glass cleaner directly on the glass. Turn off the scanner and then disconnect the USB cable and power cable from...

HP Scanjet N6310 User Guide - Page 29

... is lit with a steady green light. There is warming up or scanning an original. The Power LED slowly blinks green. The scanner is on and ready to interpret the indicator LEDs. The Power LED is lit with a steady green light. Check the scanner LCD for installation and setup problems. • Check the cables...

HP Scanjet N6310 User Guide - Page 34

... general Troubleshooting and support section of the image is cut off when scanning from the scanner glass • Issues with scanning documents or text (OCR) Scanner will not turn on If the scanner will not turn on when you press the scanner buttons, verify the following: • Verify that the power cable has not become disconnected from the...

HP Scanjet N6310 User Guide - Page 35

..., try the following: • Verify the scan resolution setting: ◦ 200 dpi is sufficient for storing documents as a file, or scan the same original to a scan destination other than for using optical character recognition (OCR) to create editable text. ◦ For Asian fonts and small fonts, 400 dpi is the recommended resolution. Scanner operation problems 33...

HP Scanjet N6310 User Guide - Page 38

...the automatic document feeder (ADF). Check to help resolve issues that might occur when scanning from the scanner glass, follow these steps: 1. When scanning from inappropriate paper being fed into the ADF. This section contains the following topics: • Scanned image is fuzzy • Scanned images contain streaks or scratches • Scanner scans only one side of a double-sided page...

HP Scanjet N6310 User Guide - Page 39

The hidden pages are trying to load documents" on page 9 Scanned pages are missing at the scan destination • Verify that the page order of a double-sided page • Scan double-sided pages through the ADF. • Select the Duplex setting in the scanning or copy software. When scanning from the scanner glass, the item might not be placed correctly on page...

HP Scanjet N6310 User Guide - Page 46

... LED 27 automatic document feeder (ADF) 5 B Back button 5 black scans, troubleshoot 37 blank pages 18 bottom of order 37 troubleshoot 37 44 See ADF double-sided scans troubleshoot 37 E editable text troubleshoot 34 energy consumption, set 6 F features color dropout 18 page rotation 17 remove blank pages 18 scan shortcuts 17 scanner hardware 4 scanning 17 straighten scanned images 18 feed...

HP Scanjet N6310 User Guide - Page 47

... crooked images 38 custom scan shortcut names 33 cut-off images 40 double-sided scans 37 fuzzy images 36 installation 27 lamp stays on 32 large scan files 33 LCD 33 LEDs 27 negatives 40 page order 37 pages missing 37 power 32 reset scanner 30 Scan button 35 scan shortcut names 33 scanner 31 scanner glass 34 slides 40...